Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Four Seasons Resort Koh Samui

5 out of 5
Four Seasons Resort Koh Samui
219 Moo 5 Tumbon Angthong, Koh Samui, Surat Thani

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 116 reviews" "
Rating 8 - Good. 14 out of 116 reviews" "
Rating 6 - Okay. 5 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute luxury offering and epic views. The staff are literally the best we’ve ever experienced at a resort property. Very well run. Excellent food especially the Thai food at dinner.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cristian Ilie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place if you’re looking to chill!
Stayed 7 nights in Nov 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was unforgettable: The way the rooms were built in the mountains adapting and respecting nature. The views from the hotel of the ocean and sky was breathtaking. The staff was outstanding, friendly and polite. The food at the restaurants was delicious, fresh and perfect presentation. I will highly recommend Four Seasons Resort Koh Samui.
Stayed 4 nights in Nov 2023

10/10 Excellent

Shu Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond wonderful
The textbook example of luxury and the price is very reasonable for what you get. It was for our honeymoon and they made us feel very special. Kudos to all the amazing staff
Stayed 2 nights in Nov 2023

8/10 Good

SIDDHARTH

Stayed 2 nights in Jul 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort!
Stayed 7 nights in Jun 2023
Response from Four Seasons Resort Koh Samui on 10 Jul 2023
Dear Roy, Greetings from Four Seasons Resort Koh Samui!Thank you very much for your valued feedback regarding your recent stay with us. We all wish you a quick return to paradise very soon. Best wishes,

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best
Stayed 1 night in Apr 2023
Response from Four Seasons Resort Koh Samui on 3 Jun 2023
Thank you very much for your kind feedback, we do hope to have a chance to wlelcome you back again.

10/10 Excellent

Jrinda

Stayed 4 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Four Seasons Resort Koh Samui on 20 Jan 2023
Dear David.Thank You so much for a very generous and wonderful review. Your feedback means a lot to us.We hope to welcome you back very soon.

10/10 Excellent

YOKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff who addressed us by name at all time. The extreme friendliness of staff whether restaurant, housekeeping, transportation or grounds keepers. Quality and choice of breakfast items. The peace of quiet being in this lush green tropical hillside paradise.
Stayed 5 nights in Oct 2022

10/10 Excellent

Stacy

Stayed 4 nights in Oct 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! The resort grounds and staff were amazing.
Stayed 7 nights in Jun 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent hotel overall, amazing view, diverse and delicious breakfast Service is great and available
Stayed 2 nights in Dec 2021
Response from Four Seasons Resort Koh Samui on 28 Dec 2021
We’re are delighted that you had a great time staying with us. We hope to see at the resort again :)

10/10 Excellent

Matthaeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best holiday we have done in years. This place is true magic. We will be back!
Stayed 7 nights in Dec 2021
Response from Four Seasons Resort Koh Samui on 28 Dec 2021
We’re are delighted that you had a great time staying with us. We hope to see at the resort again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Retreat
Great location, amazing views, and with excellent service. Live up to the 5 Star Standards. All staff at FS Koh Samui were every attentive and attention to all details. Thank you to the front desk staff, Peter, Kam, buggie drivers, and everyone at Koh restaurant for making our stay felt welcomed and enjoyable.
Stayed 6 nights in Nov 2021
Response from Four Seasons Resort Koh Samui on 28 Dec 2021
Thank you for your recent stay with us and again for taking the time to share such glowing feedback.We will continue to push for perfection and hope to have you back soon to enjoy more.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Nice rooms with pool (but should be cleaned more often) The location is a bit off and you need a taxi or bike/car to look around. Food is good and your wishes can most often be accommodated if not on the menu. The staff is incredibly friendly and service-minded! Top notch!
Stayed 4 nights in Dec 2020
Response from Four Seasons Resort Koh Samui, Thailand on 11 Jan 2021
We truly appreciate your feedback. Hope to see you at the resort again soon.

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing luxury hotel
This hotel is truly one of the best luxury hotels I have ever stayed in. Their service is absolutely outstanding and all facilities are immaculate and absolutely beautifully designed.
Stayed 3 nights in Mar 2020
Response from Panita / Guest Recognition Supervisor on 13 Mar 2020
Dear Mr. Sascha, Thank you very much for your kind comments and for such a great feedback regarding to your recent stay with us. We appreciate your kind words and are very much looking forward to having you back with us again soon! Kind regards,

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Property, Stunning Prices
Stunning property with equally stunning prices. We stayed also at the Nearly identical new Four Seasons property in Vietnam, and the in-resort prices were double at Koh Samui. For example, the least expensive bottle of wine was $120. In Vietnam, it was $45. There are many restaurants and wine shops right outside the hotel. And cabs are easy to get. So we just went out every night. In Vietnam, we ordered food and wine all week long. For more than 1K a night, it was just a little cheeky and felt like we were being gouged. They lost a lot of business.
Stayed 7 nights in Feb 2020
Response from Panita / Guest Recognition Supervisor on 17 Feb 2020
Dear James, Thank you for taking your time in providing your feedback and concern on your stay. We will definite pass on your comments about the pricing to our management team for their further necessary follow up. We truly appreciate you bringing this to our attention. Thank you again for staying with us and hope to welcome you back in the near future. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing stay. the hotel upgraded us to one of the residences with a huge and amazing pool and view of the sea. we were treated like kings and queens. thank you!
Stayed 5 nights in Jan 2020
Response from Panita / Guest Recognition Supervisor on 23 Jan 2020
We are all delighted to hear how much you enjoyed the beautiful setting of the resort, as well as the teams creations and service. We hope to have you back with us very soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Amazing! Top service from any aspect. They think of every small detail!
Stayed 6 nights in Nov 2019
Response from Panita / Guest Recognition Supervisor on 13 Nov 2019
Dear Guest, Greetings from Koh Samui. Thank you for all your kind words and more happier to hear how much you enjoyed of your stay. Warm regards,

6/10 Okay

w

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitoes everywhere. Could not even use outdoor area of room. Lack of privacy as our room was directly visible from the main club pool area.
Stayed 3 nights in Sep 2019
Response from Jaa / Guest Recognition Supervisor on 22 Nov 2019
Dear W, Greetings from Koh Samui. Thank you very much for your feedback. I am sorry to hear that you were disturbed by mosquitos. We do work to keep the mosquito issue under control and are constantly looking for the ways to prevent them in our tropical environment. We will certainly note your comments and look for ways to improve. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and location. World class service provided by all staff members.
Stayed 7 nights in Jul 2019
Response from Panita / Guest Reconition Specialist on 25 Jul 2019
I am so happy that you thoroughly enjoyed your stay with us and your kind words are greatly appreciated and I will share them with the team. Thank you for taking the time to share your experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from Panita M./Guest Recognition Specialist on 16 May 2019
Thank you very for taking the time to share your feedback and we wishing you have pleasant stay with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Panita M./Guest Recognition Specialist on 27 Apr 2019
Thank you very much for your feedback. Hopefully, it will not be too long before we have the pleasure of seeing you again. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Panita/ Guest Recognition Supervisor on 9 Apr 2019
Thank you for joining us and we certainly hope that you will visit us again when your travel plans bring you back to Koh Samui.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
Our stay was amazing. The food and service was great. However, the hotel is a bit old.
Stayed 4 nights in Mar 2019
Response from Panita / Guest Recognition on 9 Apr 2019
I am thrilled that you enjoyed your stay at Four Seasons Resort Koh Samui. Thank you for your kind words which we will share with our team. We look forward to your next travel plans back to our Resort.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway for two
Outstanding quality and service
Stayed 4 nights in Dec 2018
Response from Panita M // Guest Recognition Specialist on 1 Jan 2019
I am glad that you enjoyed the overall experience at our Resort and thank you for your feedback.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Panita M // Guest Recognition Specialist on 19 Dec 2018
I was really excited to receive your words of appreciation. It was our pleasure having you with us and we hope to welcome you once again to this “Coconut Island”.

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018
Response from Panita // Guest Recognition Supervisor on 21 Nov 2018
Dear Anonymous, Thank you for sharing your experience following your recent visit to our Resort and for your kind words. We hope that we will be able to welcome you back to Koh Samui very soon! Warm regards,

8/10 Good

Peter, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 5 nights, excellent hotel with great service. The only improvement I would suggest would be the food quality as we expected 5* food for 5* price, we sample some of the choices offer mediocre especially for the price.
Stayed 5 nights in Nov 2018
Response from Panita - Guest Recognition Supervisor on 13 Nov 2018
Dear Peter Thank you for sharing your experience following your recent visit to our Resort and for your kind words. We hope that we will be able to welcome you back to Koh Samui very soon! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Panita - Guest Recognition Supervisor on 12 Nov 2018
Dear Anonymous, Greetings from Koh Samui! Thank you very much for feedback. We do hope to welcome you back in the near future. Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel. First class service
Fantastic hotel & staff. Highly recommended.
Stayed 6 nights in Aug 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very attentive and friendly staff!
Stayed 3 nights in May 2018

10/10 Excellent

Irene , Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but pricey
Stayed 2 nights in May 2018

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Seasons Koh Samui
Beautiful property with nice private beach. Not a very walkable resort due to hillside construction but buggy service was usually prompt and convenience. Premier Villa room was very nice but not as expected from the website description - the pool was located to the side in the shade most of the day and not infront of the villa as depicted. There was also a wrap around railing obstructing the view which was disappointing.
Stayed 2 nights in Mar 2018

10/10 Excellent

Ken , Folsom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The edge of the island
The most amazing rooms situated high on the hill, overlooking the ocean. The infinity pool on the deck was incredible. Concierge and hotel staff were absolutely perfect and they went out of their way to make our stay a memorable one!
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing service and great views. This place is incredible.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and staff!
The personalized service that was provided throughout the stay was very commendable. Fabulous facilities and location!
Stayed 3 nights in Oct 2017

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was beyond expectation. The only unfortunate problem was that the food was less than acceptable. We have stayed at many of the four season properties globally and have always found the food to be great if not then at least decent but unfortunately the food at Koh samui property was not good at all. Very unfortunate but otherwise everything else is wonderful and just perfect. The service is true to the four season brand. Will be back again but will make arrangement for meals outside the property.
Stayed 3 nights in Sep 2017

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent overall. The staff was extremely friendly and efficient. It's a beautiful property and that beach is to die for. The food at the Thai restaurant was very good. Will rate it 5/5.
Stayed 4 nights in Sep 2017

6/10 Okay

jing, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service but it is not worth SGD 1500 per day
nice service but it is not worth SGD 1500 per day.
Stayed 2 nights in Aug 2017

10/10 Excellent

Tony, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a beautiful resort with amazing services and staff. Highly recommend it if looking for first rate hotel on Koh Samui.
Stayed 3 nights in Jun 2017

10/10 Excellent

Aaron, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place You Never Want to Leave
What an amazing place. You feel so zen that you don't want to leave. It's very secluded and it does has a downside to that. You are about 20-40 mins from the main areas if you do want to explore the town a little. Other than that, it was a very pleasurable experience.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent honeymoon experience!!
Perfect view,facilities, and services! Worth the price!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the best holidays ever
The best part of this resort was the staff... from the reception to the clean people. Micky from the restaurant was a gem!!! Def will come back!!