All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We are glad you had a good time staying with us. We hope to serve ytou again soon in the near future.
8/10 Good
Cathy
Travelled with partner
25 Apr 2024
Liked: Cleanliness, staff & service
Very good breakfast except that the eggs and sausage were cold and coffee empty, need a bit more attention to that, no shower gel in shower, was located outside room. Very comfortable bed , all in all a really nice stay. We will be back
Cathy
Stayed 1 night in Apr 2024
8/10 Good
Stanley
25 Apr 2024
Quick
Stanley
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
We are glad you liked our services as being quick, We definately donot want to keep you waiting at the front desk rather we would want you to go and have a relaxed time in your room. Hope to serve you again in the near future.
4/10 Poor
Robert
23 Apr 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel has no elevator to the upper level where our room was. My wife has Rheumatoid arthritis and had breathing problems after climbing stairs. Because of her dissabilities she brings alot of lugage. I had to carry it up the stairs to transfer it to a second cart to get it to the room. Also when I moved my car from enterance area I backed into the last parking spot that wasnt a hike away. This parking spot has a large elevated concrete block at the back side of it that suports the Hotel sign. It was dark so I couldnt't see it and it scraped the back undersid of my car.
Robert
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
We apologise that you to go thorugh so much inconvenience during your stay at our property.We certainly do not want any guest to have a bad memory for thei stay here.We would have definately moved your room to the main floor but the all the room on the first floor were already checked in hence we couldnt help during that time.Please do accept our sincere apology, although we cannot rectify what has been done but do give us another chance to serve you better at your next visit with us.
8/10 Good
BALWANT
Travelled with family
22 Apr 2024
Liked: Cleanliness, staff & service, amenities
Old Property but in Good clean Condition..
BALWANT
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
We are glad you found our property clean as well as in good condition. We hope to serve you again in the near future.
10/10 Excellent
Tom
Travelled with family
21 Apr 2024
Meets and exceeded all expectations.
Will definitely stay here again
Tom
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
We are really happy to see your review.Nothing is as better having a satisfied guest and having all their expectations fulfilled. We would love to serve you again soon.
Very clean rooms. Jacuzzi was clean. Very close to Starbucks and close to highway to get back to travel (convenient). Close to Esso.
Amanda
Stayed 2 nights in Apr 2024
Response from Guest Services on 20 Apr 2024
We are glad you liked the location of the hotel due to its proximity with the highway, starbucks as well as essos.We look forward to host you again soon.
For the price it was excellent. Quiet and very comfortable bed. Very clean property.
Shari
Stayed 1 night in Apr 2024
Response from Guest Services on 16 Apr 2024
We are glad you liked the pricing of the rooms as well as how quiet and comfortable they were.Thank you for appreciating the cleanliness in the property. Hope to serve you again soon
We appreciate your positive remarks for the clean rooms as well as the cutomer service that was provided to you during your stay with us. We hope to serve you again in the near future.
The sink drain took 5 mins to empty, plug in didn’t work and it was so noisy. The coffee and breakfast were bad.
Jennifer
Stayed 1 night in Apr 2024
Response from Guest Services on 13 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our property.Your satisfaction is important to us as a valued guest.We always want our guest to have a pleasant and relaxed stay with us.The issue regarding the sink drain and the plug-in has been addressed by the maintainance guy and its been repaired once we got to know about the same.We apologise that the breakfast and the coffee were not upto your liking.Your feedback has been forwarded to the manager to make sure appropriate actions are taken accordingly.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
We loved how convenient it was to shopping....also it's just off the highway yet we didn't get the noice from the traffic.
Kevin
Stayed 2 nights in Apr 2024
Response from Guest Services on 10 Apr 2024
We appreciate your positive remarks for the location of the property as well as how quite it was during your stay. We hope to serve you soon in the near future
Rooms are well appointed. Pet friendly. Helpful staff
Jeffrey
Stayed 1 night in Apr 2024
Response from Guest Services on 10 Apr 2024
We appreciate that you liked our rooms as well as the helpful staff in our property.We are always happy to welcome our little guests. We hope to serve you soon in the near future
We appreciate that you felt the stay was worth the money you spent for it, nothing is more valuable than this. We hope to serve you soon in the near future
Excellent full breakfast for free. Sausage ,pancakes, best orange juice, bacon and coffee and more !
Debbie
Stayed 2 nights in Apr 2024
Response from Guest Services on 11 Apr 2024
Thank you for appreciating the complimentary full breakfast provided to the guest. We are glad you liked it.We look forward to serve you again soon.
8/10 Good
Lynda
6 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed by the hot tub not clean, water low.
Lynda
Stayed 3 nights in Mar 2024
Response from Guest Services on 10 Apr 2024
We appologise that the hot tub was not clean as well as the low water level as per your likingPlease do give us another chance to serve you better at your next stay with us. .
10/10 Excellent
James
5 Apr 2024
James
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
We are glad you had a good time with us.We hope to serve you soon in the near future.
Good location, enough room to park our trailer, pet friendly and quick check in.
Gordon
Stayed 1 night in Apr 2024
Response from Guest Services on 5 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback about your recent stay at our property is important to us.We are glad you liked the location of the property as well as the parking space.Thank you for appreciating the quick check in. We are always happy to welcome our little pets .We are always there to make sure our guest have a memorable stay at our property.It is always lovely to serve our loyal customers.We do serve hot breakfast to our guests to make sure they are happy and satisfied before their journey forward.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We will be looking forward to serving you again in the near future.We hope to see you again soon.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback about your recent stay at our property is important to us.We are glad you liked our housekeeping staff. We are always there to make sure our guest have a memorable stay at our property.It is always lovely to serve our loyal customers.We do serve hot breakfast to our guests to make sure they are happy and satisfied before their journey forward.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We will be looking forward to serving you again in the near future.We hope to see you again soon.
2/10 Terrible
Gayle
2 Apr 2024
I unfortunately booked the non refundable rate. We were unable to make it to Kamloops as my husband fell ill and we had to stop earlier for the night. Paid for a hotel room we never used.
Gayle
Stayed 1 night in Apr 2024
Response from Guest Services on 6 Apr 2024
We hope you and your husband are doing well now.Please accept our sincere apologies for the inconvenience you had to face due to the conditions attached with your reservation. Our hands are also tied now due to the third party reservation conditions. I will still forwarded your feedback to the management so that they can look into the matter.We hope you give us a chance to serve you in the near future.
6/10 Okay
Alex
1 Apr 2024
Alex
Stayed 3 nights in Mar 2024
Response from Guest Services on 22 Apr 2024
We appreciate you taking out time to review you stay with us.We hope to serve you again soon.
8/10 Good
aneet
31 Mar 2024
Liked: Cleanliness, staff & service
Good clean rooms, very helpful staff
Liked it👍
aneet
Stayed 1 night in Mar 2024
Response from Guest Services on 1 Apr 2024
We appreciate your positive words for the rooms of the property as well as for the staff.We will look forward to serve you again soon.
We love the jacuzzi suite. It's comfortable and clean and quiet
Dawn
Stayed 3 nights in Mar 2024
Response from Guest Services on 31 Mar 2024
We are delighted to see that you had a great time in the king bed with jaccuzi room and loved it. Thank you for appreciating the room as comfortable, clean and quite.We would love to host you again soon.
We are happy to see that you had a great stay with us and had a good experience with easy check-in and check-out.Hope to serve you better at near future.
6/10 Okay
Johnny
30 Mar 2024
Liked: Property conditions & facilities
Cleanliness of room was a bit sub par.
Johnny
Stayed 1 night in Mar 2024
Response from Guest Services on 31 Mar 2024
We apologise if you felt the room was not clean as per your liking. Please give us another chance to serve you better at your next visit with us.
We appreciate your positive feedback regarding the check-in as well as the staff of the property. We hope to serve you soon in the near future.
10/10 Excellent
Jagdeep
24 Mar 2024
Jagdeep
Stayed 1 night in Mar 2024
Response from Guest Services on 16 Apr 2024
We are glad you had a great stay with us.Hope to serve you again soon
10/10 Excellent
Judy
24 Mar 2024
Liked: Cleanliness, staff & service
Comfortable bed and pillows. Very helpful staff.
Unfortunately, there is no elevator so you might have to carry luggage up 3 floors from your parked car.
Judy
Stayed 2 nights in Mar 2024
Response from Guest Services on 27 Mar 2024
We appreciate your positive words regarding the beds as well as the pillows.We are happy you liked our staff.We usually advise the guest to unload their car at the lobby entrance to make sure they avoid the stairs since there is no elevator in the property.In case the guest has a room on the second floor we either help them with their luggage thorugh the stairs or else move their room to the main floor so that they donot have to face any inconvenience due to the lack of elevator
10/10 Excellent
Leanne
24 Mar 2024
Leanne
Stayed 1 night in Mar 2024
Response from Guest Services on 16 Apr 2024
Thank you for reviewing your stay at our property.We are glad you had a good time with us.Hope to serve you again soon
We appreciate you taking out time to review your stay with us. We hope you had a nice time staying at our property.We hope you give us another chance to serve you soon
8/10 Good
John
23 Mar 2024
John
Stayed 1 night in Mar 2024
Response from Guest Services on 27 Mar 2024
We appreciate you taking out time to review your stay with us. We hope you had a good stay with us.We hope you give us another chance to serve you soon
8/10 Good
Edith
Travelled with partner
23 Mar 2024
Liked: Amenities
Appreciated the upgrade to a room with a jacuzzi tub. Carpets were recently cleaned. Good breakfast!
Edith
Stayed 1 night in Mar 2024
Response from Guest Services on 27 Mar 2024
We are happy to see that you had a good stay with us. We are always trying our best to make sure that the guest leaves with a smile on their face at the end of their stay. Thank you for postive words for the complimentary breakfast
6/10 Okay
Stephanie
23 Mar 2024
Stephanie
Stayed 1 night in Mar 2024
Response from Guest Services on 12 Apr 2024
Thank you so much for taking out time to review your stay with us. We will look forward to serve you again in the near future.
8/10 Good
Maria, Edmonton
Travelled with partner
22 Mar 2024
Liked: Amenities
Location is convenient and very walkable. It is close to a lot of dining options and the mall. The room and breakfast were okay. I wish the staff were more friendly though - didn’t see one staff smile or greeted us when we were there. The shampoo/conditioner bottles in the room weren’t refilled and the Kleenex box was empty when I checked in. It was addressed 2 days later. I was there for 3 nights and no housekeeping came to clean the room. They only took the garbage when they refilled the toiletry bottles. Overall an okay hotel for the price. Could be better though.
Maria
Stayed 3 nights in Mar 2024
Response from Guest Services on 27 Mar 2024
We are happy you liked the location of the property as well as room and complimentary breakfast.We apologise for the behaviour of the staff, that is certainly not something we want the guest to experience during their stay with us. The issue regarding the kelnex bok and refilled bottles will be forwarded to the housekeeping manager to make sure it does not happen in future. We hope you give us another chance to serve you better in the future and make sure you have a plesant stay with us.
The rates were affordable and the check in was easy. Very nice room for the price.
Sandra
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
We appreciate your positive remarks for the pricing of the rooms as well as easy check in you had when you arrived at the property.We are happy to hear that you found your stay worth the money you spent here, nothing is better than having a satisfied customer.
Staff was helpful. Breakfast was good. Good value for the price.
Francis
Stayed 2 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Thank you so much for such words of appreciation for the staff as well as the complimentary hot breakfast that is for the guest.We are happy you felt the money you spent here was worth the value of your stay.
Quiet,clean , friendly service. Super quick check in . I was super tired so I appreciated tgat. Beds very comfortable
Ana
Stayed 1 night in Mar 2024
Response from Guest Services on 10 Mar 2024
We appreciate your posititve remarks for the friendly services as well as quick check in.We are happy that you had a quite and comfortable sleep in your clean room.
10/10 Excellent
Gerald
Travelled with partner
8 Mar 2024
Good value for price. Breakfast was good but there should be cheese in the omelet. The pancake machine is fun. Not a complaint but the parking is weird. Also weird, the tv, which talks to you when you change channels, etc.
Gerald
Stayed 1 night in Mar 2024
Response from Guest Services on 10 Mar 2024
We are happy you felt that the stay was worth the money you spent for. We apprecaite your feedback regarding the breakfast , we will definately keep in it mind in order to bring change in the breakfast. We will make sure the maintainance guy has a look at the tv in order to avoid such incident in future.We will look forward to serve you again soon.
10/10 Excellent
Isaiah
2 Mar 2024
Liked: Cleanliness
Isaiah
Stayed 1 night in Mar 2024
Response from Guest services on 4 Mar 2024
We appreciate you had a great time staying with us. We look forward to serve you again soon.
We appreciate that you felt that the stay was worth the money you paid for. It is always lovely to see satisfied guests.We will look forward to serve you soon.
Your feedback about your recent stay at our property is important to us.We are always there to make sure our guest have a memorable stay at our property.It is always lovely to serve our loyal customers.We do serve hot breakfast to our guests to make sure they are happy and satisfied before their journey forward.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We will be looking forward to serving you again in the near future.We hope to see you again soon.
10/10 Excellent
Juan
24 Feb 2024
Juan
Stayed 1 night in Feb 2024
Response from Guest Services on 26 Feb 2024
Your feedback about your recent stay at our property is important to us.We are always there to make sure our guest have a memorable stay at our property.It is always lovely to serve our loyal customers.We do serve hot breakfast to our guests to make sure they are happy and satisfied before their journey forward.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We will be looking forward to serving you again in the near future.We hope to see you again soon.
8/10 Good
liming
18 Feb 2024
Liked: Property conditions & facilities
good location
liming
Stayed 3 nights in Feb 2024
Response from Guest Services on 26 Feb 2024
Your feedback about your recent stay at our property is important to us.We appreciate your positive remarks for the convenient location of the property.We are always there to make sure our guest have a memorable stay at our property.It is always lovely to serve our loyal customers.We do serve hot breakfast to our guests to make sure they are happy and satisfied before their journey forward.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We will be looking forward to serving you again in the near future.We hope to see you again soon.