Double Room, 2 Double Beds | Premium bedding, desk, laptop workspace, blackout curtains

Reviews of Howard Johnson by Wyndham Downtown Kamloops

2 out of 5
Howard Johnson by Wyndham Downtown Kamloops
530 Columbia St, Kamloops, BC

Reviews

6.8
Rating 10 - Excellent. 180 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 138 out of 1001 reviews" "
Rating 2 - Terrible. 128 out of 1001 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

DONALD

Stayed 1 night in May 2024

10/10 Excellent

MANJOT

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except we found hairs on the wall in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

krista

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were kind, friendly and very responsive. The breakfast was satisfying and tasty. I would stay there again.
Stayed 2 nights in May 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Krista,We appreciate you taking the time to leave us a positive review and for your kind words. We're eager to welcome you back for your next visit with us!

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
My only complaint was the air conditioner didn't work.
Stayed 2 nights in May 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Kim,We're sorry to hear about the issue with the air conditioner during your stay. Your comfort is important to us, and we'll address this matter promptly to ensure a more pleasant experience for future visits. Thank you for bringing it to our attention.

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Liked: Staff & service
Really friendly and accommodating staff. Pretty good breakfast too.
Stayed 1 night in May 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Brittany,We're delighted to hear that you found our staff friendly and accommodating and that you enjoyed our breakfast offerings. Thank you for sharing your positive experience with us!

10/10 Excellent

Ronald Ryan Oliveros

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid, it was an excellent stay. The Breakfast Room was very clean as well.
Stayed 1 night in Apr 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Ronald,We're delighted to hear that you found your stay to be excellent value for the price paid. It's wonderful to know that you found our Breakfast Room to be very clean. Thank you for sharing your positive feedback with us!

6/10 Okay

Heather

Adequate for the night. The hot water wasn’t working when I first arrived but they got it fixed right away. Staff was warm and friendly.
Stayed 1 night in Apr 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Heather,We're glad to hear that our team promptly resolved the issue with the hot water during your stay. Thank you for acknowledging their warm and friendly service. We appreciate your feedback and hope to welcome you back for a more comfortable experience in the future!

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Michael,Thank you for sharing your feedback with us. We're deeply sorry for all the inconveniences you experienced during your stay. If we had known at the time, we could have made things better. We hope you'll give us another chance to serve you better next time.

4/10 Poor

Lori

Disliked: Property conditions & facilities
I booked a kitchenette as I would be staying for like 9 nights for work, and it was a microwave and bar fridge, and sink. I asked and was told they had an induction plate but no pots, pans, cutlery !! They were supposed to process my return and have not seen that yet and it’s been 2 weeks !!
Stayed 11 nights in Apr 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Lori,We apologize for the inconvenience you experienced during your stay. Please note that all pots and pans are available upon request for guests utilizing our kitchenette facilities. Additionally, rest assured that your return has already been processed from our end. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

4/10 Poor

kyle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there early, but not too early to check in. Wanted an extra $10 to check in early. Dont know how to respond to that. Property is run down!
Stayed 1 night in Apr 2024
Response from Howard Johnson on 15 May 2024
Dear Kyle,We apologize for any inconvenience caused by our early check-in fee. We strive to accommodate our guests' needs to the best of our ability and will review our policies to ensure they align with providing exceptional service. Additionally, we're sorry to hear about your dissatisfaction with the property's condition. Your feedback is valuable, and we'll work diligently to address maintenance issues and improve overall conditions. Thank you for bringing these concerns to our attention.

2/10 Terrible

Emily

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor maintenance my sink leaked the whole time They had no clean towels available not even the next day and also only came once to clean the room in a 7 day stay
Stayed 7 nights in Apr 2024
Response from Howard Johnson Inn on 15 May 2024
Dear Emily.Thank you for taking the time to share your feedback with us. We apologize for the maintenance issues and lack of clean towels during your stay. Please note that we provide daily housekeeping service upon request, and during check-in, we encourage guests to inform us of their preferences. We regret falling short of your expectations and appreciate your feedback, which helps us improve our services.

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation to late-arrivals. AMAZING staff.
Stayed 1 night in Apr 2024
Response from Howard Johnson Inn on 26 Apr 2024
Dear Reagan,Thank you for your amazing feedback and for giving us a positive review. We look forward to welcoming you soon for your next stay with us.

10/10 Excellent

Ron

Liked: Cleanliness
Staff very friendly and helpful, room very clean
Stayed 1 night in Apr 2024
Response from Howard Johnson on 23 Apr 2024
Thank you for your feedback, It means a lot to us.

8/10 Good

Rosely, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how convenient it was to the hospital. It was also close to Denny's so convenient to go there for dinner. I liked that they had waffles and hard boiled eggs as part of their breakfast. The breakfast area was nice and clean although it doesn't open until 7
Stayed 1 night in Apr 2024
Response from Howard Johnson Inn on 23 Apr 2024
Thank you so much for your feedback, it means a lot to us.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Hotel is on a busy street, and not well insulated for sound!
Stayed 1 night in Apr 2024
Response from Howard Johnson on 18 Apr 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the noise from the busy street.We'll do our best to accommodate you in a quieter room next time. Thank you for your understanding.

4/10 Poor

Melody

Travelled with partner
Disliked: Amenities, property conditions & facilities
You could hear every movement outside the room. A lot of shady people outside as well
Stayed 1 night in Mar 2024
Response from Howard Johnson on 6 Apr 2024
We are sorry for the inconvenience caused by another guest, and hopefully, you have a good experience with everything else.

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo para el precio
Stayed 1 night in Jan 2024
Response from Howard Johnson on 4 Apr 2024
Translation: "Very comfortable for the price." Glad it met your comfort expectations!

8/10 Good

Ann

Travelled with family and small children
Liked: Staff & service
After hours is not easy to access a room or to check out before 7am.
Stayed 1 night in Mar 2024
Response from Howard Johnson on 6 Apr 2024
We apologize for the inconvenience you faced, however; our Office timings are 7 AM to 11 PM.

6/10 Okay

Beverley

Travelled with partner
The office staff was good. The room was clean and comfortable. We had a problem with noise. Sounded like they were doing renovations above us. Went on till 11:00 and started again at 6:30 in the morning. We were only staying one night so we didn’t ask to change rooms. Disappointed that they didn’t put us at the opposite end of the building.
Stayed 1 night in Mar 2024
Response from Howard Johnson on 6 Apr 2024
we are sorry for the inconvenience that occurred. Our Room distribution is according to availability and our construction is done from 11 AM to 3 PM so, it might be nice form another guest. Once again, we are sorry for the inconvenience

8/10 Good

Ashley

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Howard Johnson on 6 Apr 2024
Thank you so much for your feedback, It matters a lot to us.

6/10 Okay

Ted

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was easily accessible from a main street. The coffee provided in the room was very good. The staff at the front desk were friendly and approachable. I found some hair on the shower wall that did not belong to us. The noise from the upstairs unit was quite loud. I believe this was more a problem with the age of the building.
Stayed 2 nights in Mar 2024
Response from Howard Johnson on 6 Apr 2024
I am glad to know that you enjoyed our customer service, and we are sorry for the noise and other inconvenience, we are making our efforts to make it better for the upcoming stay. Thank you so much for your feedback.

2/10 Terrible

Kelly

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horribly rude front desk attendant, dirty rooms , lots of drug addicts lingering outside rooms. Extremely unsafe.
Stayed 1 night in Dec 2023
Response from Howard Johnson on 5 Mar 2024
Dear Guest,We regret any inconvenience you encountered. Ensuring guest satisfaction is of utmost importance to us; we strive to provide the best service. While we handle situations with utmost courtesy, external factors may pose challenges beyond our control. Your feedback is invaluable.

6/10 Okay

Leona

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is very old, and needs a refresh. Room was clean (as long as you don’t move anything). But tiles in bathroom areas broken etc. the area felt unsafe, wouldn’t want to walk around at night. The only reason for staying here is that it is close to the hospital, and it is cheap.
Stayed 2 nights in Feb 2024
Response from Howard Johnson Inn on 5 Mar 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We understand the importance of a comfortable and safe environment for our guests, and it's disheartening to learn that we fell short of your expectations.Please know that we take your comments seriously and will address the issues you mentioned with our team immediately. We are committed to ensuring that all aspects of our property meet the highest standards of cleanliness, maintenance, and safety.We appreciate your understanding of our convenient location near the hospital and our competitive pricing. However, we strive to provide more than just proximity and affordability. Your feedback serves as a valuable tool for us to continuously improve and enhance the overall experience for our guests.We hope to have the opportunity to welcome you back in the future and demonstrate the positive changes we have implemented based on your feedback.Warm regards,

8/10 Good

Hendrik C

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Howard Johnson Inn on 5 Mar 2024
Dear Hendrik,Thank you for your brief yet positive review! We're delighted to see that you had a great experience during your stay with us. If you have any further comments or feedback you'd like to share, please don't hesitate to reach out. We look forward to welcoming you back for another great stay in the future!

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Easy to find, simple booking in, spotlessly clean, fittings are dated but perfectly serviceable. Great for a stopover en-route. Continental breakfast included was really good and hassle free. Definitely use this again.
Stayed 1 night in Jan 2024
Response from Howard Johnson Inn on 5 Mar 2024
Dear Scott,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our property easy to locate, the booking process straightforward, and the cleanliness of our facilities up to your standards.We understand that while some of our fittings may be dated, we're glad they were still able to serve their purpose effectively during your stay. It's wonderful to know that you found our location convenient for a stopover and enjoyed our hassle-free continental breakfast.We truly appreciate your kind words and are delighted to hear that you would choose to stay with us again in the future. We look forward to welcoming you back for another enjoyable visit!Warm regards,

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient,excellent staff
Stayed 1 night in Jan 2024
Response from Howard Johnson on 30 Jan 2024
Dear Oscar, Thank you for your valuable feedback. We appreciate your positive comments about our location, accommodating staff, and reasonable pricing. We hope to welcome you back for an even better stay in the future. Howard Johnson

10/10 Excellent

Carson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for price
Stayed 1 night in Jan 2024
Response from Howard Johnson on 26 Jan 2024
Dear Carson, Thank you for taking the time to share your feedback. Howard Johnson

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, very good value for money, clean and comfortable room.
Stayed 1 night in Dec 2023
Response from Howard Johnson on 26 Jan 2024
Dear Guest, Thank you for providing feedback about your recent stay. We're glad to hear that you found our room with beds to be well-equipped and comfortable and that our motel provided good value for money. We're glad to hear that our staff was helpful. Thank you for choosing us, and we look forward to having you back in the future. Howard Johnson

8/10 Good

ronald

Liked: Cleanliness, staff & service, room comfort
Great price
Place was very clean and quite rooms little older but will work the price also short walk to downtown so great location
Stayed 2 nights in Jan 2024
Response from Howard Johnson on 26 Jan 2024
Dear Ronald, Thank you for taking the time to share your feedback. We appreciate that you are sharing your experience with us. It's good that the location was convenient for you. We try our best to provide good customer service and we make sure that everything is satisfactory for our guests as well. Howard Johnson

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
I just need to say , the fact you call me 2 hours into my stay to say I am to loud even though it was just me in the room , considering the noise around me. I wont stay again. That was ridiculous.
Stayed 1 night in Jan 2024
Response from Howard Johnson on 30 Jan 2024
Dear Guest, We appreciate your candid feedback regarding your recent stay. We apologize for the inconvenience you faced. We sincerely hope you will give us another chance so that we can serve you better the next time. Thank you very much. Howard Johnson

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent price for a decent room
Stayed 1 night in Jan 2024
Response from Howard Johnson on 26 Jan 2024
Dear Garry, Thank you for taking the time to share your feedback. Howard Johnson

8/10 Good

OSCAR

Liked: Staff & service
Staff are helpful,breakfast is okay...
Stayed 6 nights in Jan 2024
Response from Howard Johnson on 14 Jan 2024
Dear JOscar, Thank you for your feedback. We hope to provide you with better service next time you visit us. Howard Johnson

10/10 Excellent

Kirrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Howard Johnson on 30 Jan 2024
Dear Kirrah , Thank you for taking the time to share your feedback. Howard Johnson

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
staff
Stayed 2 nights in Dec 2023
Response from Howard Johnson on 26 Jan 2024
Dear Sylvie, Thank you for taking the time to share your feedback. We're glad that the staff was helpful. Thank you for staying with us. Howard Johnson

6/10 Okay

Cody

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Howard Johnson on 30 Jan 2024
Dear Cody, Thank you for taking the time to share your feedback. Howard Johnson

10/10 Excellent

Christian

Stayed 1 night in Jan 2024
Response from Howard Johnson on 30 Jan 2024
Dear Christian, Thank you for taking the time to share your feedback. Howard Johnson

8/10 Good

OSCAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Howard Johnson on 30 Jan 2024
Dear Oscar, Thank you for taking the time to share your feedback. Howard Johnson

2/10 Terrible

Tristin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled like someone had been smoking in it, but the front desk mentioned that nobody has stayed in that room for a week. We were given another room which hadn’t been properly cleaned. The woman at the front desk was understanding. Still waiting on my refund.
Stayed 1 night in Dec 2023
Response from Howard Johnson on 3 Jan 2024
Greetings, Guest We appreciate you sharing your thoughts regarding your most recent visit. We apologize for the state of the hygiene. Your stay has been refunded from our end. It may take a few business days for the funds to appear in your bank account. We value your input and will work to enhance these features so that visitors have a better experience. Thank you for entrusting us with your business, and we hope to serve you again in the future.Howard Johnson

10/10 Excellent

Mukesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Howard Johnson Inn on 3 Jan 2024
Dear Peter, Thank you for taking the time to share your feedback. We'd be happy to welcome you again. Howard Johnson

10/10 Excellent

OSCAR

Liked: Amenities
she's still there until dec.27...
Stayed 3 nights in Dec 2023
Response from Howard Johnson Inn on 3 Jan 2024
Thank you for contacting us. Howard Johnson

6/10 Okay

James

Stayed 3 nights in Dec 2023
Response from Howard Johnson on 3 Jan 2024
Dear Peter, Thank you for taking the time to share your feedback. We'd be happy to welcome you again. Howard Johnson

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Howard Johnson on 22 Dec 2023
Dear Eleanor, Thank you for taking the time to share your feedback.

8/10 Good

Alex

Stayed 1 night in Dec 2023
Response from Howard Johnson on 22 Dec 2023
Dear Alex, Thank you for taking the time to share your feedback.

8/10 Good

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beds were comfortable, breakfast was good, cetrally located.
Stayed 3 nights in Dec 2023
Response from howard johnson inn on 22 Dec 2023
Dear Nancy, Thank you for sharing your thoughts. We are glad that you enjoyed the breakfast and found the room comfortable. We'd like to welcome you back.

4/10 Poor

Ryan

Stayed 1 night in Dec 2023
Response from Howard Johnson Inn on 3 Jan 2024
Dear Peter, Thank you for taking the time to share your feedback. We'd be happy to welcome you again. Howard Johnson

6/10 Okay

Gordon

Business traveller
I have never had to put a $ 150.00 deposit on a room before and chequed out as I always have by leaving the room key in the room and left forgetting to go to the desk and get my deposit back. Now I am back home.
Stayed 1 night in Dec 2023

8/10 Good

Carmen

Liked: Amenities
It’s fine
Stayed 1 night in Dec 2023
Response from Howard Johnson Inn on 22 Dec 2023
Dear Carmen, Thank you for taking the time to share your valuable feedback.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The staff was very nice and courteous. Unfortunately I'm handicap and with the tub being very slippery, it was difficult to shower. It was quiet and nice and warm.
Stayed 1 night in Nov 2023
Response from Howard Johnson on 23 Nov 2023
Dear Robert, Thank you for sharing your positive feedback. We are delighted to hear that our staff has been helpful. We do apologize for the inconvenience caused.Thank you Howard Johnson

10/10 Excellent

Anshuman

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at a prime location for an affordable price
Stayed 1 night in Nov 2023
Response from Howard Johnson on 16 Nov 2023
Dear Anshuman,Thank you for taking the time to share your feedback. We're glad that you found the location and price suitable. We'd be happy to welcome you again.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional courteous friendly check in. Nice clean room.
Stayed 1 night in Nov 2023
Response from Howard Johnson on 5 Nov 2023
Dear Guest,Thank you for your positive feedback! We're pleased to hear that you had a professional, courteous, and friendly check-in experience and that you found your room to be clean and comfortable.We look forward to providing you with excellent service and accommodations on your next visit.