The hotel is Ok. However , we are talking about Ritz… OK isn’t enough. There are so many other beautiful hotels in the area, but we chose Ritz, to be sure that we’ll get the best service. We were sooo wrong. Hotel is old, renovation needed, elevators work slow, spa is a complete disaster, tiles are missing in a pool and on a floor, steam room is barely working, jacuzzi and pool are the same water temperature etc Our flight was later the day of check out so we requested a luggage pick up and storage. Imagine our surprise when we found out that they simply left 2 suit cases, a baby stroller and our coats on the street… literally outside the building, while we were waiting in a spa for 4 hours. the temperature outside was minus 4 C. Doesn’t feel comfortable to put on freezing coats and use cold stroller.it took them some time to find our luggage whatsoever
On the other hand we did enjoy our breakfasts and the staff in the restaurant was amazing!