4/10 Poor
Cheryl
12 May 2024
Liked: Staff & service
Unfortunatley when I went to check in I was informed that Sultanhan Hotel could not accomodated me for 1 of my 2 nights booked and I would have to move to another hotel for my alternate night. The Desk manager at Sultanhan was very kind and helpful but I was very disappointed about having to change hotels after just 1 night and requested a 2 night stay in the same hotel. He arranged for me to stay both nights at the alternate hotel but they then informed me on my 2nd day that I would have to change rooms. So I ended up not staying at the hotel I had carefully selected (Sultanhan) and had a disruptive stay as I had to pack up and move rooms 1 day to the next.
Cheryl
Stayed 2 nights in Apr 2024