Halaskargazi Mah., Bahtiyar Sokak, No.1, Nisantasi, Istanbul, Istanbul
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful, friendly staff and excellent room facilities. I enjoyed my stay here.
Joanne
Stayed 6 nights in Jan 2024
Response from Emrah Subaşı on 21 Jan 2024
Dear Joanne,Thank you for sharing your experience with us. We are so pleased to hear that you enjoyed your stay, and that our friendly staff and excellent room facilities met your expectations.Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and it’s rewarding to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back in the future.Warm regards,
i was on a business trip and I would def. recommend this hotel. Staff is very friendly and helpful
Nagehan
Stayed 1 night in Jan 2024
Response from Emrah Subaşı on 18 Jan 2024
Dear Nagehan,Thank you for choosing our hotel for your business trip and for your kind recommendation. We are thrilled to hear that you found our staff friendly and helpful.Our team strives to provide exceptional service and make each guest’s stay as comfortable and convenient as possible, especially for our business travelers.We look forward to welcoming you back on your next visit, whether for business or leisure.Warm regards,
First off the staff at this hotel were excellent. They were able to help me out a lot as I was checked in pre & post surgery. The rooms are nice. The only issue is sound insulation you can hear everything from outside whether it be people talking in the street, motor bikes, cars, dance music from nearby clubs. You will need a set of ear plugs to get any kind of sleep. The location is walkable to osmenbey metro 5m and into nisantasi luxury shopping area about 10m.
Kashif
Stayed 11 nights in Dec 2023
Response from Emrah Subaşı on 18 Jan 2024
Dear Kashif,Thank you for taking the time to share your experience with us. We’re delighted to hear that our staff were excellent and could assist you during your stay, especially around your surgery.We appreciate your feedback regarding the sound insulation in the rooms. Please know we take your comments seriously and will look into ways to improve this aspect for a more peaceful stay.We’re glad that our location was convenient for your needs, being close to Osmanbey metro and the Nişantaşı shopping area.We hope to have the opportunity to welcome you back and offer you a more comfortable and restful experience in the future.Best regards,
Stayed about 5 days at the Jazz hotel. Check in was super easy and the staff was very accommodating. Being someone who didn’t know the area or spoke Turkish the front desk was able to help me out with all the question I had. The room was exactly what I expected from the images. It was clean and quite. The location was great, step out the front door and you’re in walking distance of good places to eat and shopping. Streets were clean and not sketchy.
Also the front desk was able to accommodate a ride to the airport at a fair price.
Carmine
Stayed 5 nights in Oct 2023
Response from Ahmet - Front Office on 4 Nov 2023
Dear Carmine,First of all, we would like to thank you for choosing Jazz Hotel, Turkey's first and only jazz-themed hotel. We are very happy to see that our hotel, which has received a Certificate of Excellence every year from one of the most prestigious travel sites in the world since its opening in 2010, is also appreciated on Expedia. We would like to thank you once again for your kind evaluation. We hope to welcome you again with the same service quality during your next stay.With love and respect from Istanbul...
The receptionist Eren is the highlight of this hotel very helpful, informative, trying to advice you
I recommend the hotel which is in the center of everything, Erin is THE Best
S
Stayed 4 nights in May 2023
Response from Ahmet - Front Office on 22 May 2023
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again.Best Regards,Ahmet Çamcı
Hotel staff were so polite & the most helpful nothing was to much trouble ! Room compact but had everything you needed & clean ! Will always stay here when I go
Back
Angela
Stayed 2 nights in May 2023
Response from Emrah Subaşı General Manager on 7 May 2023
Dear Angela, Thank you for taking the time to share your feedback regarding your recent stay at the Jazz Hotel. We are pleased to hear that the location was perfect for your needs and that our staff were helpful and friendly. We are also happy to hear that your room was clean and had everything you would need for a comfortable stay. We welcome any feedback from our guests and will certainly consider it as we look for ways to improve our facilities and amenities. We look forward to welcoming you back to the Jazz Hotel soon! Sincerely, Emrah Subaşı General Manager
Guys this was an awful experience at this property, the “ woman” staff is extremely rude, the area starting from entrance door of the hotel and all around the hotel is a whole mess, constructions and much more, it was terrible! had to leave somewhere else for the rest of the stay!
samer
Stayed 3 nights in Sep 2022
Response from Emrah - General Manager on 9 Nov 2022
Dear Levent,We are extremely sorry that we failed to meet your expectations. Can you please reach out to me at emrah@jazzhotel.com.tr to tell us more about your stay? Thanks for taking the time to share your feedback, and we look forward to hearing from you.Kind Regards,Emrah SubaşıGeneral Manager
8/10 Good
Harinarayan
26 Sept 2022
Harinarayan
Stayed 2 nights in Sep 2022
Response from Emrah - Hotel Manager on 28 Sept 2022
Dear Harinarayan, Thank you for your positive feedback of your recent stay with us. Nothing pleases us more than hearing guests had an enjoyable stay. We hope to see you again during any of your future travels to Istanbul. Emrah Hotel Manager
Dear Louay,
Thank you for your positive feedback of your recent stay with us. We hope to see you again during any of your future travels to Istanbul.
Emrah Subaşı
Hotel Manager
Response from Emrah - General Manager on 16 Oct 2022
Dear Gamid,Thank you for your positive feedback of your recent stay with us. We hope to see you again during any of your future travels to Istanbul.Emrah SubaşıGeneral Manager
6/10 Okay
Chantal
17 Jun 2022
Chantal
Stayed 3 nights in Jun 2022
Response from Emrah - General Manager on 16 Oct 2022
Dear Chantal,We are extremely sorry that we failed to meet your expectations. Can you please reach out to me at emrah@jazzhotel.com.tr to tell us more about your stay? Thanks for taking the time to share your feedback, and we look forward to hearing from you.Kind Regards,Emrah SubaşıGeneral Manager
The owner was so very kind and gracious and even let us check-in much earlier and gave us a free upgrade which I only learnt about upon checking out and reviewing the website.
Turkish hospitality at its best!
Justin
Stayed 1 night in May 2022
Response from Emrah - Hotel Manager on 11 Jun 2022
Dear Justin,
Thank you for your positive feedback of your recent stay with us. Nothing pleases us more than hearing guests had an enjoyable stay. We hope to see you again during any of your future travels to Istanbul.
Emrah Subaşı
Hotel Manager
Response from Emrah - Hotel Manager on 11 Jun 2022
Dear Zain,
Thank you for your positive feedback of your recent stay with us. Nothing pleases us more than hearing guests had an enjoyable stay. We hope to see you again during any of your future travels to Istanbul.
Emrah Subaşı
Hotel Manager
6/10 Okay
Dawood Khalid
29 Mar 2022
Dawood Khalid
Stayed 1 night in Mar 2022
Response from Emrah - General Manager on 12 Dec 2022
Dear Dawood,Thank you for your feedback of your recent stay with us. We hope to see you again during any of your future travels to Istanbul.Emrah SubaşıGeneral Manager
First of all , the staff were amazing, very helpful. Secondly, I booked a budget room and got an upgrade to the luxury room. And finally , the location ….close to shopping , metro and restaurants!
Thank you for the wonderful stay !
Eman
Stayed 3 nights in Oct 2021
Response from Emrah - Hotel Manager on 17 Oct 2021
Dear Eman,
Thank you for reviewing your recent stay at our hotel.
We are thrilled that everything was to your satisfaction! Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is truly rewarding.
We look forward to welcoming you back on future occasions.
Best wishes,
Emrah Subaşı
Hotel Manager
I had a great stay, the staff was amazing specially , breakfast is good and all team members were very friendly and spoke some English, specifically Burhan at the reception he was very helpful , nice and spoke good english. I do recommend this hotel, great location.
Racha
Stayed 6 nights in Jul 2021
Response from Emrah - Hotel Manager on 18 Aug 2021
Dear Racha,
We are delighted you were impressed with Jazz Hotel Istanbul, and thank you for your kind comments. I do hope we will have the pleasure of welcoming you back again soon.
Regards
Dear Guest,
First of all, we would like to state that you are right, our hotel is not in the category of star hotels, but we advertise it as a boutique hotel in all online channels.
Our hotel is also referred to as a boutique hotel on this site where you make your reservation.
Shortly after check-in, you said that you did not want to stay at the hotel due to the air conditioning problem you experienced.
Although your reservation is a "non-refundable reservation", we helped you by refunding your money.
It is not possible to understand the point you have given as someone who has not stayed in our hotel, has not seen any of its features, and has received a refund of the fee.
Regards
Jazz Hotel Management
10/10 Excellent
Verified traveller
17 Jul 2021
Verified traveller
Stayed 3 nights in Jul 2021
Response from Emrah - Hotel Manager on 29 Jul 2021
We are delighted you were impressed with Jazz Hotel Istanbul, and thank you for your kind comments. I do hope we will have the pleasure of welcoming you back again soon. Regards
Response from Emrah Subasi - Hotel Manager on 5 Jun 2021
Our dear guest,
We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again.
Response from Emrah - Hotel Manager on 28 Nov 2020
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again.
Response from Emrah - Hotel Manager on 19 Oct 2020
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again. Warmest regards from beautiful İstanbul...
Response from Emrah - Hotel Manager on 21 Sept 2020
Dear Dragos, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again on your next trip to İstanbul. Warmest regards from beautiful İstanbul...
We have been staying at this small boutique hotel for several years and have never been disappointed. If you prefer small charming hotels with character rather than one of the larger chain hotels, then the Jazz Hotel in Istanbul is a great choice. Hotel Manager Emrah and his staff always do everything possible to cater to your needs with a personal touch.
Thanks again Emrah.
Gregory
Stayed 1 night in Sep 2020
Response from Emrah - Hotel Manager on 4 Sept 2020
Thanks for your review, Roth. Nothing pleases us more than hearing guests had an enjoyable stay. We really appreciate your kind words for our team. Hopefully, we'll see you and Aliye again soon! Take care,
8/10 Good
Verified traveller
26 Aug 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
Verified traveller
Stayed 2 nights in Aug 2020
Response from Emrah - Hotel Manager on 1 Sept 2020
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again. Warmest regards from beautiful İstanbul...
Dear Zuhair,
We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again on your next trip to İstanbul. Warmest regards from beautiful İstanbul...
I enjoyed my stay, everything was absolutely perfect. It was close to a lot of shops which made exploring a lot easier.
Angela
Stayed 2 nights in Mar 2020
Response from Emrah - Hotel Manager on 12 Mar 2020
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again. Warmest regards from beautiful İstanbul...
10/10 Excellent
Reza
21 Feb 2020
Reza
Stayed 3 nights in Feb 2020
Response from Ahmet - Front Office on 7 Nov 2023
Dear Mr. Reza,Thank you for your interest and evaluation of Jazz Hotel. We will be delighted to see you and serve you on your next trip to Istanbul.With love and respect.
Very well located. Small. Very clean.
Some rooms are a bit small, though. The larger ones are beautiful. Breakfast is excellent
Verified traveller
Stayed 5 nights in Jan 2020
Response from Emrah on 6 Feb 2020
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again on your next trip to İstanbul. Warmest regards from beautiful İstanbul...
The hotel is situated in a convenient location, close to all local amenities and 2 mins walk to Osmanbey metro station. Hotel staff are super friendly, speaks good English and always there to help you. We stayed for 3 weeks and our main concern was the cleanliness and to be honest this hotel is clean. We would definitely stay Jazz hotel again. Thank you all Jazz hotel staff who made our stay a pleasant one especially Emrah and Burhan.
Faduma
Stayed 20 nights in Nov 2019
Response from Emrah on 22 Dec 2019
Dear Faduma,
Thank you so much for taking the time to leave us such a wonderful review. We could not be happier to hear that you enjoyed your time with us here at Jazz Hotel. It would be an absolute pleasure to share your kind words with the team, and we hope we can welcome you back during your next visit to Istanbul.
Emrah Subaşı
Hotel Manager
The hotel was comfortable , very clean and the staff helpful
While the immediate surroundings (like much of the city )are being upgraded -pavements being restored , buildings being renovated ) aren't that attractive it is very well located for exploring Istanbul with the Osmanbey metro station (which connects with most of the city) just a few minutes walk away.
It's also close to the chic chi parts of Nisantasi
Verified traveller
Stayed 3 nights in Sep 2019
Response from Emrah on 7 Oct 2019
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again. Warmest regards from beautiful İstanbul...
8/10 Good
Verified traveller
17 Aug 2019
Verified traveller
Stayed 4 nights in Aug 2019
Response from Emrah on 20 Aug 2019
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again. Warmest regards from beautiful İstanbul...
Nice place nice staff and excellent location and thank for every thing
Verified traveller
Stayed 3 nights in Jul 2019
Response from Emrah on 2 Aug 2019
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again on your next trip to İstanbul. Warmest regards from beautiful İstanbul...
The Jazz Hotel is a small hotel with big character. The hotel is clean and comfortable and has a very nice turkish breakfast included in the price. The staff are friendly and provide fantastic service.
Gregory
Stayed 2 nights in Jul 2019
Response from Emrah on 1 Aug 2019
Dear Roth, We thank you for choosing Jazz Hotel and your rating. We hope to host you once again at Jazz Hotel, Sound of Comfort in Istanbul. Our warmest regards...
The staff is great and the rooms are nice and quiet. Having jazz in the room all of the time really makes the stay very relaxing.
Shaun
Stayed 3 nights in Jul 2019
Response from Emrah on 12 Jul 2019
Our dear guest, We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind review. We look forward to hosting you once again on your next trip to İstanbul. Warmest regards from beautiful İstanbul...
4/10 Poor
i
Travelled with family
28 Jun 2019
Liked: Cleanliness, staff & service
The hotel is not bad but will not book again and is not called a hotel
i
Stayed 3 nights in Jun 2019
Response from Emrah on 12 Jul 2019
Dear guest, We thank you for staying at Jazz Hotel İstanbul. We usually do not receive such scores and we belive we do not deserve this. I should also remind you, that such a score means nothing , unless you specify what you did not like and why you were not pleased with your stay. Regards...
Our dear guest,
We thank you for staying at Jazz Hotel and appreciate your kind review.
We look forward to hosting you once again.
Warmest greetings from beautiful İstanbul...
so nice and calm jaz music in the room , what i did not like that they have restrictions not to have guests in your room
Shaheen
Stayed 6 nights in Jun 2017
Response from Burak S., GM on 10 Jun 2019
Our dear guest,
We thank you for staying at Jazz Hotel and appreciate your kind review. When we apply by online travel agencies like Expedia, one of the most important things we have to specify is the safety restrictions. We belive that we are responsible for the comfort and safety of our guests including their belongings'. Therefore we can not allow everybody to come in and leave as they want. If we had done the opposite, as a guest you should have criticised us for not taking the neccessary safety precautions.We thank you for your understanding.
Warmest regards from beautiful İstanbul...
Our dear guest,
We thank you for staying at Jazz Hotel and appreciate your review. We look forward to hosting you at Jazz Hotel once again.
Warmest regards from beautiful İstanbul...
Great location ,staff friendly and helpful. Breakfast okay
Verified traveller
Stayed 6 nights in May 2019
Response from Burak S., GM on 28 May 2019
Our dear guest,
We thank you for choosing Jazz Hotel and appreciate your kind review. We look forward to hosting you once again.
Warmest regards from beautiful İstanbul...
Great location! Close to the metro, with a lot of great restaurants and shopping around every corner. Wifi was nice and the staff was super helpful. Breakfast was nice as well. Only complaint is that we were given a smoking room. Not sure if all the rooms are smoking, but I'm not a fan of the smell it leaves behind. However, not a big enough concern for me,; we will stay here again
Verified traveller
Stayed 4 nights in Apr 2019
Response from Burak S., GM & Owner on 3 May 2019
Our dear guest,
We thank you for booking at Jazz Hotel and appreciate your kind review. As someone who does not smoke I am also very sensitive to cigarette smoke and smell. Therefore we regularly check the rooms and wash even the curtains, if there is still smell in the room. (even if it is a smoking room) But these days we are almost fully booked and most probably we had no time to do extra cleaning except ventilating the room. We apologise for the inconvenience. We have only 2 non smoking rooms and you stayed probably in one of our smoking rooms.
We look forward to hosting you once again.
Warmest regards from beautiful İstanbul...
One of our best trip were this trip. Best location in heart of istanbul . Full of oxygen . The best decoration . And good price . But I told to reservation about the guard for window . My room was 5 1 . The windows need for guards. How ever it was very great for trip. I have travel agency in Tehran and offer to our passenger for jazz. Thks for all.
Majid
Stayed 4 nights in Mar 2019
Response from Burak S., GM & Owner on 26 Apr 2019
Our dear guest,
We thank you for booking at Jazz Hotel, the one and only jazz themed hotel of Turkey. We appreciate your kind words and review. You made me and my colleagues very glad.
We look forward to hosting you once again.
Warmest regards from beautiful İstanbul...
Nice location close to shops, a little hard to find though.
Lobby is too small, but nice staff.
breakfast is very good, the breakfast area is clean and nice.
Rooms are clean and comfortable. there is 2 rooms only in each floor.
It is rated for 4 stars. i would say 3.5 stars due to the small size of the hotel.
will give ( Very good) rating.
Maya
Stayed 4 nights in Mar 2019
Response from Burak S., GM on 29 Mar 2019
Our dear guest,
We thank you for choosing Jazz Hotel and appreciate your kind review.
We look forward to hosting you once again.
Warmest regards..
Design and feel of the hotel was excellent also the staff were helpful and supportive
Verified traveller
Stayed 2 nights in Mar 2019
Response from Burak S., GM on 16 Mar 2019
Our dear guest,
We thank you for choosing Jazz Hotel, the one and only jazz themed hotel of Turkey and appreciate your kind words. We look forward to hosting you once again.
Warmest regards..
Our dear guest,
We thank you for staying at Jazz Hotel and appreciate your review. We look forward to hosting you once again on your next trip to İstanbul.
Warmest regards from beautiful İstanbul...