Dear Ayman Thank you very much for your comments. We truly appreciate your feedback which is really important to us in helping to improve the quality of our services and facilities, as this will greatly assist us to do better in providing good service to exceed our guests’ expectations. We sincerely hope to be able to welcome you again here at Eresin Taxim Premier. Yours Sincerely, Sinan EKER Room Division Manager

Dear Francisco Thank you very much for taking the time to write about your experience at Eresin Taxim&Premier Hotel. We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. We are honored that you choose Eresin Taxim & premier Hotel and we look forward to welcoming you again. Best Regards , Sinan EKER Rooms Division Manager

Dear Ammar Thank you for taking the time to write your review regarding your recent stay at our property. Please accept our apology, We are sorry that your experience did not meet your expectations. You are very important to us and we value your feedback. By letting us know what you like about your stay and how we can improve it, you help us deliver a superior experience to you and other guests in the future. We hope to come back soon and see us again. Thank you again for taking the time to write your feedback. Best Regards Sinan Eker

Dear Nelson Thank you very much for taking the time to write about your experience at Eresin Taxim&Premier Hotel. We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. We are honored that you choose Eresin Taxim & premier Hotel and we look forward to welcoming you again. Best Regards , Sinan EKER Rooms Division Manager

Dear Halit Thank you very much for taking the time to write about your experience at Eresin Taxim&Premier Hotel. We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. We are honored that you choose Eresin Taxim & premier Hotel and we look forward to welcoming you again. Best Regards , Sinan EKER Rooms Division Manager

Dear Guest I’m very disappointed to see that our service was below your expectations. We would like to know more. Please send us an e mail with a telephone number or an email address so I can personally help solve your problems. Regards

Dear Guest Thank you very much for your positive review of our property. We were pleased that you enjoyed your stay. We put customer experience and satisfaction as our priority. We look forward to being of service to you when you are back in Istanbul Taxim area (Hope with your whole family this time) and we want you to know that we truly value you as our guest! Best Regards, Andreas Butunley Rooms Division Manager

Dear Guest, Thank you so much for your valuable feedback. Hope to see you again among us. Sincerely yours Andreas Butunley Rooms Division Manager

Dear Ms. Vicki, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our services and the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again for your good thougths and kind words. Was really nice to meeting you. We look forward to seeing you on your next trip to Istanbul! Give my best wishes to your husband and all your friends and to Mr King. Sincerely yours Andreas Butunley

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards,

Dear Guest, Thank you for your review. We appreciate your comments and suggestions and we are pleased that (for the most part), your stay was enjoyable. I apologize for the behavior of our staff, and would like to thank you on behalf of Mr. Ramazan and housekeeping Lady. We do appreciate your business and want to retain you as a customer. Best regards, Andreas Butunley Rooms Division Manager

Dear Guest, Thank you for your feedback. Have a nice week

Thank you very much for sharing your feedback regarding your recent stay at Best Western Eresin Taxim Premier Your comments are very important for us to even further upgrade and improve our services. We are very sorry to hear that we could not met your expectations during your stay with us. Your feedback have already shared with the team members and I will follow up personally. We do hope to have a chance to welcome you back and make you remember us much better feelings. Best Regards Ercan BEKTAŞ Front Office Manager

Thank you so much for your review. We are very delighted to hear that you enjoyed your overall stay at Best Western Eresin Taxim Premier. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We hope to welcome you back to Best Western Eresin Taxim Premier to make sure you are once again well taken care of. Yours Sincerely Ercan BEKTAS Front Office Manager

Dear Dongjae, Thank you very much for sharing your feedback regarding your recent stay at Best Western Eresin Taxim Premier Your comments are very important for us to even further upgrade and improve our services. We are very sorry to hear that we could not met your expectations during your stay with us. Your feedback have already shared with the team members and I will follow up personally. We do hope to have a chance to welcome you back and make you remember us much better feelings. Best Regards Ercan BEKTAŞ Front Office Manager

Dear Salman, Thank you very much for sharing your feedback regarding your recent stay at Best Western Eresin Taxim Premier Your comments are very important for us to even further upgrade and improve our services. We are very sorry to hear that we could not met your expectations during your stay with us. Your feedback have already shared with the team members and I will follow up personally. We do hope to have a chance to welcome you back and make you remember us much better feelings. Best Regards Ercan BEKTAŞ Front Office Manager