We got there a bit early, our room is not ready which is fine. The hotel front desk lady tell me there is another room is ready and ask us if we want to take it. I really care about the room size and I paid extra for a big room. After she told me this room is same as I paid for, the only difference is they are in different building. Base on the information she gave me I decided to take the room. But as soon as I enter the room I know this is not the room I paid for. It is much smaller. I contact hotels.com support team and they did excellent job to get my original room back to me. Thanks hotels.com team. But the hotel people are not so nice, the front desk lady lied to me about the room size (213 sqf vs 356 sqf)and cost($50+ difference) and didn’t feel sorry for this. I even got blamed for contact hotels.com support team for getting back the room I paid for.