Pool

Reviews of Hotel Royal Hsinchu

4.5 out of 5
Hotel Royal Hsinchu
No. 227, Kuan-fu Road, Sec 1, Hsinchu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 365 out of 633 reviews" "
Rating 8 - Good. 222 out of 633 reviews" "
Rating 6 - Okay. 35 out of 633 reviews" "
Rating 4 - Poor. 9 out of 633 reviews" "
Rating 2 - Terrible. 2 out of 633 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evonne

Stayed 3 nights in Jan 2024
Response from 新竹老爺 Hotel Royal Hsinchu 敬上。 on 15 Jan 2024
Dear Evonne, 感謝您的支持與好評,我們很高興您在此住宿愉快。我們期待很快有機會再為您提供服務,再次感謝您的嘉許。

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Hotel Royal Hsinchu on 8 Dec 2023
Hi Grace, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Joseph

Stayed 5 nights in Sep 2023
Response from Hotel Royal Hsinchu on 11 Oct 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mohammad S

Stayed 3 nights in Aug 2023
Response from Hotel Royal Hsinchu on 11 Oct 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Eve

Stayed 1 night in Aug 2023
Response from 新竹老爺 Hotel Royal Hsinchu敬上。 on 28 Aug 2023
感謝您的支持, 期待您再次入住新竹老爺酒店。

10/10 Excellent

Ian

Staff were great
Stayed 2 nights in Aug 2023
Response from Hotel Royal Hsinchu. on 14 Aug 2023
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice and clean hotel. The staff was friendly and courteous. Overall, a place I would recommend to everyone.
Stayed 6 nights in Jun 2023
Response from Hotel Royal Hsinchu on 10 Jul 2023
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

8/10 Good

Charles, San Ramon

Stayed 4 nights in Jun 2023
Response from Hotel Royal Hsinchu on 10 Jul 2023
感謝您的支持, 期待您再次入住新竹老爺酒店。

10/10 Excellent

Minkar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from 新竹老爺酒店 on 1 May 2023
感謝您的支持, 期待您再次入住新竹老爺酒店。

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
English was spoken by most of the staff so communication was easy (as an English speaker). Very clean rooms with comfortable beds.
Stayed 7 nights in Apr 2023
Response from Hotel Royal Hsinchu on 1 May 2023
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

10/10 Excellent

Jacky

Stayed 1 night in Feb 2022
Response from 新竹老爺酒店 on 23 Feb 2022
感謝您的支持, 期待您再次入住新竹老爺酒店。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good food. The sauna and gym are decent but not great.
Stayed 2 nights in Feb 2020
Response from Hotel Royal Hsinchu Executive Office on 25 Feb 2020
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 新竹老爺執行辦公室 on 16 Jan 2020
謝謝

10/10 Excellent

Chi Kuang Sid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 新竹老爺執行辦公室 on 8 Dec 2019
感謝您入住我們飯店, 期待您再次入住新竹老爺酒店。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are polite, room and property are clean. All basic are OK and suitable for business travels. .. easy access to wifi etc
Stayed 2 nights in Nov 2019
Response from Hotel Royal Hsinchu Executive Office on 7 Nov 2019
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback. Hotel Royal Hsinchu Executive Office

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from 新竹老爺執行辦公室 on 21 Nov 2019
感謝您的支持與讚美, 期待您再次入住新竹老爺酒店。

8/10 Good

ying

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay. will come again
Stayed 1 night in Sep 2019
Response from Hotel Royal Hsinchu on 10 Sept 2019
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hotel Royal Hsinchu on 10 Sept 2019
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

10/10 Excellent

Wooseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from 新竹老爺執行辦公室 on 12 Sept 2019
感謝您的支持與讚美, 期待您再次入住新竹老爺酒店。

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 新竹老爺執行辦公室 on 12 Sept 2019
感謝您的支持與讚美, 期待您再次入住新竹老爺酒店。

10/10 Excellent

Michael, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service make you feel at home. Very comfortable room, great food, wonderful staff, great view, nice walkable surrounding area.
Stayed 7 nights in Aug 2019
Response from Hotel Royal Hsinchu on 10 Sept 2019
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and good hotel. this is 2nd time stay at the hotel
Stayed 4 nights in Jul 2019
Response from hrh on 2 Aug 2019
Thank you for your compliment. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great breakfast, helpful with taxis
Stayed 3 nights in Jun 2019
Response from HRH on 8 Jul 2019
We are appreciate you for your compliment of hotel. We wish to see you soon in our hotel, and to provide the same good service for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from HRH on 3 Jul 2019
您好, 感謝您的支持與愛護, 期待再次蒞臨新竹老爺酒店。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean room and good amenities
Stayed 2 nights in May 2019
Response from HRH on 5 Jun 2019
We are appreciate you for your compliment of hotel. We wish to see you soon in our hotel, and to provide the same good service for you.

10/10 Excellent

Tingkuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good choice
All are great, except the mattress. It’s comfortable but better for 1 only. It 2 person sleep on it, one move, the mattress is shaking.
Stayed 1 night in May 2019
Response from HRH on 13 May 2019
Thank you for your feedback. Actually, there are two kinds of mattress in the hotel, please more than welcome to let us know in advance and housekeeping will replace the hard mattress for you. We are looking forward to see you again in the future.

8/10 Good

Kah Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from hrh on 13 Jun 2019
感謝您的支持與愛護, 歡迎再次入住新竹老爺酒店。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice clean, spacious rooms. Excellent buffet breakfast
Stayed 1 night in Feb 2019
Response from mickey on 24 Feb 2019
Thank you for your comments. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Royal Hsinchu is an excellent hotel. It was an excellent hotel. There I satisfied the 50 character requirement for the review.
Stayed 6 nights in Jan 2019
Response from mickey on 24 Feb 2019
We appreciate you like our hotel, looking forward to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from 新竹老爺執行辦公室 on 19 Sept 2019
感謝您的支持與讚美, 期待您再次入住新竹老爺酒店。

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for business
Convenient for business at Science Park. Immediate neighborhood is not that great but if you walk a few blocks, there is a nice main Street with lots of choices for restaurants.
Stayed 3 nights in Oct 2018
Response from Hotel Royal Hsinchu on 16 Sept 2019
Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.

8/10 Good

Lee

Royal Hsinchu Good for Business
For business travel, the hotel is within walking distance of several major companies. The rooms are clean and look to be recently remodeled. The buffet breakfast is inexpensive and has a lot of variety and good quality. The staff is very friendly and helpful.
Stayed 2 nights in Aug 2018
Response from Victor on 3 Sept 2018
We appreciate you like our location, also we are pleased your compliments for the service, accommodation and breakfast. We are looking forward to see you again in the future.

8/10 Good

AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It is nice to stay this hotel. I will stay her again.
Stayed 2 nights in Aug 2018
Response from Victor on 14 Aug 2018
Thanks for your compliment, and we also appreciate you like our hotel. We are looking forward to see you again in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve been staying here for years. Always consistent and reliable.
Stayed 1 night in Jul 2018
Response from Victor on 4 Jul 2018
Thanks for your compliment, and we also appreciate you like our hotel. We are looking forward to see you again in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business hotel
I stayed at the Hotel Royal Hsinchu for 3 nights while visiting the major semiconductor company located in Hsinchu. I was very pleased with my stay. The hotel staff was very, very helpful, polite and eager to please. They will address any need that you may have. There is a shuttle that will take you to the companies in the nearby business park. The accommodations were excellent. The rooms are large by Taiwan standard and in very good condition. Housekeeping fast and efficient. The wireless internet worked very well. My only non-excellent rating is not the fault of the hotel. The hotel is at the corner of two very busy streets, only one of which has sidewalks. So walking in the local area should be done cautiously to avoid traffic. The local area is not particularly touristy - no major attractions. So the Hotel Royal Hsinchu is an excellent option if you have business in Hsinchu, though maybe not as a tourist destination.
Stayed 3 nights in May 2018
Response from Victor on 4 Jun 2018
Dear Mark: Thanks for your compliment, and we also appreciate you like our service, shuttle, and accommodation. Actually, this a business hotel, especially for the guests who wants to visit Hsinchu Science Park. The location is very convenience to go to the companies in the Park easily, and not to endure the rush hour in the morning. Once again, we want to thank you for you recommend our hotel. We wish to see you soon in our hotel, and to provide the same good service for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Royal Hsinchu_201805
Great location and service. Lobby boys are very helpful.
Stayed 1 night in May 2018
Response from Victor on 31 May 2018
Thanks for your compliment, and we also appreciate you like our location and service. We are looking forward to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short but great stay
Our stay was extremely short but that's when you need to pay attention to how smoothly everything goes
Stayed 1 night in May 2018
Response from Victor on 1 Jun 2018
Thanks for your compliment, and we also appreciate you like our hotel. we are looking forward to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
Hitel has good facilty and spacious room. Location is the set back as there is ko much shop and restuarant nearby.
Stayed 2 nights in May 2018
Response from Victor on 23 May 2018
Thanks for your acclaim, and we also appreciate you like our location. We are looking forward to see you again in the future.

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Victor on 23 May 2018
Thank you for staying at our hotel. We are constantly striving to provide you with satisfactory service and thank you again for your comments.

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice if hotel had heated rooms.
Stayed 1 night in Jan 2018
Response from Victor on 7 Feb 2018
Thank you for your comment. We supply satisfied temperature in the guest room for all the guests. If you feel the room not warm enough. Please no hesitate to let us know. We have extra heaters for the guests. Thanks again for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's been 15 years, still my favorite. Breakfast buffet could be better though.
Stayed 1 night in Dec 2017
Response from Alice on 5 Jan 2018
Thank you for staying at Hotel Royal Hsinchu, and its good to know that you like our hotel and thank you again for your comments.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Alice on 5 Jan 2018
Thank you for staying at our hotel. We are constantly striving to provide you with satisfactory service and thank you again for your comments.

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017
Thank you for staying at our hotel. We are constantly striving to provide you with satisfactory service and thank you again for your comments.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Thank you for staying at our hotel. We are constantly striving to provide you with satisfactory service and thank you again for your comments.

10/10 Excellent

Pohsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you for staying at our hotel. We are constantly striving to provide you with satisfactory service and thank you again for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place in Hsinchu Taiwan
I have been staying at the Royal Hotel since 2010 and it has my home away from home. The staff is always friendly and caring, the hotel rooms are comfortable, and the location is super convenient if you are working in/around the science park (the free shuttles in the morning makes it super easy). I will definitely continue to stay there.
Stayed 4 nights in Jun 2017
Response from Victor on 3 Jul 2017
Thank you for staying at our hotel. We are constantly striving to provide you with satisfactory service and thank you again for your comments.

10/10 Excellent

Chung Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and spacey and friendly.
The service at the 2F El Cafe was excellent. Good food and friendly staff. Thank you, Betty H
Response from Victor on 18 Apr 2017
Thank you for your compliment. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback.

10/10 Excellent

Amith Dattaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay if you are visiting the science park.
Response from General Manager on 17 Nov 2016
Thank you for your compliment. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent staff trying to please you all the time. Good value for the facilities they offer. The restaurants on board are also good.
Response from Hotel Royal Hsinchu on 17 Sept 2019
Thank you and we are looking forward to seeing you soon.