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Reviews of Espacio The Jewel Of Waikiki

5 out of 5
Espacio The Jewel Of Waikiki
2452 Kalakaua Ave, Honolulu, HI

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As crappy as our trip started off the staff at Espacio truly made the end of our trip amazing. We adored everyone there.
Stayed 4 nights in Jul 2023
Response from N/a on 18 Sept 2023
Aloha Ms. Strakh, Thank you for taking the time to post a review for Espacio Waikiki. We value your comments and appreciate the opportunity to have you as a guest at the hotel. I am glad our staff was a big part in making your stay an enjoyable one. MahaloArlene ChmolackGuest Experience Executive.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location!
Stayed 6 nights in Jun 2023
Response from The Espacio Jewel of Waikiki on 1 Jul 2023
Aloha Thank you for staying with us! Hope you had a wonderful time in Hawai’i. We hope to see you in near future!A huli hou! Warmest Aloha,The Espacio Jewel of Waikiki

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Maryann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were first greeted with champagne and snacks which was nice to come to from a long flight. Our room was decorated with a “happy birthday” sign which was a surprise and they accommodated that we were celebrating my daughters wedding. All the staff are friendly and very hospitable which made our stay very memorable. The hotel was clean and spacious. Love the amenities the hotel provided. We enjoyed every moment and couldn’t have asked for anything more. We are looking forward to staying again in the future. Thank you to all the staff!
Stayed 2 nights in Nov 2022
Response from Muna on 16 Nov 2022
Aloha, Ms. JamesWe are very grateful for such a nice compliment. Very glad to hear that you enjoyed time at our property. Sincerely hope you will be visiting us again in the near future. wWish Ms. Lylanie and her husband happily ever after! Have a wonderful week. Mahalo Muna

10/10 Excellent

Sandra Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful,each room is on its own floor, the layout is perfect!!All the amenities that you need for a perfect vacation in Waikiki.
Stayed 4 nights in Oct 2022
Response from Steve Tabiolo on 17 Nov 2022
Mahalo Mrs. James for your very kind words.We are pleased to have been chosen for your stay on Oahu and that all went well with your daughter's wedding.Aloha, Steve Tabiolo, Front Office Manager

10/10 Excellent

Brent Aaron

Stayed 5 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The staff was amazing and accommodations were wonderful. I will definitely come back and I recommend it to visitors in the area.
Stayed 4 nights in May 2021

10/10 Excellent

Ashley/Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a lot of 5 star hotels and this one is by far the best. The service is outstanding. Every single person who works at this hotel is genuinely nice and genuinely wants to be of service for you. I highly recommend staying here if you are traveling with a family or bigger party as well. The location comes with breakfast served in your room and a luxury rental as well. So your saving time and money by not having to deal with that. My wife has a gluten allergy and they went out of their way every morning to pick up gluten free baked goods (that were outstanding) for breakfast. They even went out of their way and picked up lunch from down the street and set it up pool side for us. The pool is probably the best view and set up in all of Waikiki. This hotel is so spacious, extremly clean and the amenities are very top of the line. I cannot say enough great things about this hotel. This will most definitely be a frequent stop when we visit the island every year. This hotel really made our trip special. Highly highly recommend. You will not regret it.
Stayed 2 nights in Mar 2020
Response from Brent Kitsu on 13 Mar 2020
Aloha Ashley/Johnny, Thank you for staying at ESPACIO The Jewel of Waikiki! We are pleased to have had the opportunity to welcome you here! To hear "I stay in a lot of 5 star hotels and this one is by far the best. The service is outstanding. Every single person who works at this hotel is genuinely nice and genuinely wants to be of service for you." This is what we strive for and to ensure our guests such as yourself experience the uniqueness of our property. We were so sad to have you leave us, but we do look forward to your next visit! Mahalo, Brent Kitsu General Manager

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique luxury hotel
No other hotels on Oahu could compare to this unique luxury hotel.Every staff is 5 stars.Every detail is first class.Truely a jewel.
Stayed 2 nights in Jan 2020
Response from Brent Kitsu on 13 Mar 2020
Aloha JIA, Thank you for taking the time to write a short review about our hotel! I do apologize for the delay in my response, but did want to say thank you for rating us a perfect score! We look forward to welcoming you back again! Mahalo, Brent Kitsu General Manager

10/10 Excellent

eunhwan

Travelled with family
Liked: Cleanliness, room comfort
Just perfect.
Everything was perfect.
Stayed 3 nights in Jan 2023

10/10 Excellent

DAIKI

Stayed 1 night in Jan 2022

6/10 Okay

KJMM, 長野県

Travelled with family
Liked: Cleanliness, staff & service
お部屋の設備、広さ、清潔さ、インテリアのセンスは抜群です。立地も良いですが、エントランスなど写真よりかなり狭く、リッチな感じではありません。コミュニケーションは中途半端に「日本」という感じ。日本語で対応してくださるのは助かるのですが、こういう言い回しは日本では失礼かなと思う所がありました。清掃も所々、手抜きが見られました。用意してくださる車はベンツですが、カーナビが使えず、その後、何の対応もありませんでした。7泊しましたが、一泊20万円であれば納得できます。総額200万円を超えるとなると、リピートは考えてしまいますね。真の富裕層、完璧なサービスを求める場合は、もっと料金が高い部屋を利用するのだろうな…と感じました。
Stayed 7 nights in Mar 2020

10/10 Excellent

Matchan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切、施設も新しく楽しい旅になりました。
Stayed 4 nights in Sep 2019
Response from ESPACIO GM on 30 Sept 2019
Aloha Matchan, Thank you for staying with us at ESPACIO The Jewel of Waikiki! We are pleased to hear our staff was friendly and with our new and fun facilities you were able to enjoy your stay! We look forward to your return visit! Mahalo!