Breakfast, lunch, dinner served; Modern European cuisine

Reviews of The Luxe Manor

4.5 out of 5
The Luxe Manor
39 Kimberley Road, Tsim Sha Tsui, Kowloon

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well- located. Very good breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t like the decor, but location very good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jennifer, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
Stayed 10 nights in Feb 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Thepharack

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very spacious, great location, great staff and service, many restaurant choices, walking distant to the Victoria Harbor, two blocks from the Kowloon park and Nathan Street.
Stayed 2 nights in Feb 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service
Room a bite small everything good!
Stayed 10 nights in Feb 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

ying

Liked: Property conditions & facilities
People from this hotel are super super nice! Price is descent! Service was excellent! Will definitely recommend to everyone! Btw. Got scammed on the way to hotel from airport by the taxi driver who double the price. Be vigilant! Usually cost only 300hkd to get to the city from airport! Don’t pay and get ppl from the hotel if the price is not reasonable! They will help you!!
Stayed 2 nights in Feb 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Andrea, Wallis Island

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel- not too busy. Staff is friendly and helpful. Lots of restaurants and shops in the area and a quick walk to the sea front. A most enjoyable stay.
Stayed 4 nights in Jan 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jan 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twas a great place to rest our heads while travelling.
Stayed 4 nights in Jan 2024
Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart hotel in a very convenient place indeed. Did not dine but breakfast was OK. Staff were charming could not have been more courteous.
Stayed 1 night in Jan 2024
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The room is smaller than the ones back in the United States, which is expexted, given the high rent distict that HK is. The staff was wonderful and helped us whenever it was needed. It is very clean!
Stayed 5 nights in Dec 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Wei Jie

Travelled with family and small children
Liked: Cleanliness, staff & service
Good accomodation with satisfactory service
Stayed 3 nights in Dec 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Edwin

Response from Kenny Wong on 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Joe Yingwai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay!
Stayed 8 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly. Service is good! The only thing we don't like is the carpet flooring in the hotel room. Beside of this, it is a very convenience location to commute to everywhere and shopping, dinning etc. We were enjoying and having good time staying there. Will definitely recommend to friends and family.
Stayed 3 nights in Dec 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and hotel location
The staff are very attentative and very friendly. Room was clean and good size. Location is excellent right in the heart of the touristy area
Stayed 2 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is a retro but overall very good and locate in the centre of Kowloon. Shopping and sights are walkable. Dada bar lounge was good as well.
Stayed 1 night in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Armand

Stayed 2 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of the city
The location was perfect, right in the city centre with tons of attractions. Hope the room can be a little brighter by adding/changing some of the light fixtures, a bit dim with all of the on but not a major issue at all. Staffs are very friendly. Will definitely stay at The Luxe again.
Stayed 8 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Afronon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and in a nice area of midtown. Some review might say about the noisy environment but I didn’t face any situation. Good food options nearby within walkable range and closer to the subway. I would definitely consider to comeback to stay here again next trip.
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Great location.
Stayed 3 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Guido

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HK ist insgesamt sehr teuer geworden. Das Frühstück mit reichhaltigem Budget und Service vor COVID exzeptionell gut! Jetzt leider nur noch Standard, daher haben wir das Frühstück gecancelt. Rezeption top und sehr freundlich, Reinigung der Zimmer auch top!
Stayed 5 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

TunTi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 6 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome boutique hotel
6N stay. Clean, spacious and comfy room in a good location very near TST MTR Exit B1. Lots of food choices next to hotel too. City view may be limited, depending on the room you get.
Stayed 6 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Was my go too hotel in HK pre covid. Obvious changes to cut costs include the removal of the traditional buffet breakfast to à la carte selection. Parking at HK$80/hr is over priced and a 24 hr period costing as much as the room. Service was also down on previous stays. Only bonus was early check in.
Stayed 1 night in Nov 2023
Response from Kenny Wong on 25 Nov 2023
Dear Steven,Thank you for your continuous support and taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies, the comment highlighted have been shared and reviewed by the relevant departments seriously. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future so we can regain your trust again. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated very close to many places of interest. There are malls, restaurants and a very nice park nearby, as well as a convenient access to the MTR. There are many bars in the area which can lead to some late night noise for those folks who are sensitive to street noise.
Stayed 14 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised! Located convenient to airport and cruise port, good shopping and restaurants nearby. Staff were helpful and professional!
Stayed 3 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

6/10 Okay

DAVID

Travelled with partner
Liked: Cleanliness, staff & service
Property is overrated for the current prices being charged. Public rooms are ok, but the sleeping rooms are in desperate need of renovation. Hong Kong is not what it used to be,
Stayed 4 nights in Nov 2023
Response from Kenny Wong on 25 Nov 2023
Dear David,Thank you for taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies and please be assured that your comments highlighted have been shared and reviewed by the relevant departments as we are constantly looking for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

GWYNETH

Stayed 2 nights in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Nathan Road
Location is very good and nearby to restaurants and shopping places.
Stayed 4 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Sdanatcha, Klongtoey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence! Nice Hotel. I love!
Stayed 3 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

olga

Stayed 1 night in Nov 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

CHAK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful n courteous.
Stayed 2 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location, good place to stay in HK. Restaurants nearby, MTR within walking distance. Room was nice and clean. Everything was working fine.
Stayed 2 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Chwee Leng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on Kimberly Road, which is towards the further end of TST/Nathan Rd. It's still walkable to nearby shopping like K11 mall, iSquare, etc. TST MTR station is about 8-9 mins walk away. Overall nice boutique hotel.
Stayed 2 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in the premier room and it's good size for 2. The room is clean and well maintained overall. The hotel is conveniently located with lots of transit, shopping and dining options within the vicinity. A shout out to the hotel staff who were all friendly and eager to help!
Stayed 1 night in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are very friendly!
Stayed 6 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

yen hong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for the 2 of us and by hongkong standard was not easy to find. There were all the necessary amenities also. All the staff were very friendly and greeted us with a smile from the housekeeping to the counter staff. During my 7 days stay, the room were always kept clean and beds were made. The hotel surrounding also got lots of dining and eateries. The location at tsim sha tsui also made it easy for us to travel anywhere. But i was a bit of a walk to the mtr station. Overall, I would definately stay here again when I come back to hk.
Stayed 7 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Neo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs in the hotel are very helpful and empathetic. When we reached the hotel on 14 Oct 2023 at ard 3pm, there were 2 staffs a lady in specs and a man welcome us and noticed our daughter forehead was injured. She had a fall at the airport and we were going to the hotel to check in and bring her to the clinic to have her wound clean. The 2 staffs were very helpful and help us to find a nearby clinic and even contact the doc and told us that the doc advised to bring her to the hospital. They helped us to call for the taxi and provide the address to the hospital. Thumbs up for the service for the 2 staffs. Unfortunately we didn’t managed to get their names. Overall a very pleasant stay in the hotel and the housekeeping lady was very friendly and greet us every morning.
Stayed 5 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kenny Wong on 6 Jan 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager