Ratings based on 937 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

A wonderful experience.

Posted 23-Aug-2014
Pros: Very friendly, pleasant, and helpful staff. Excellent location both for getting there from the airport and for local travel.
Cons: The housecleaning was acceptable but more care would make it a superb hotel.
When asked for a room on a higher floor, was given a room with a clear view of the harbor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Repeat customer

Posted 04-Aug-2014
Pros: The staff are very helpful and courteous. The rooms and bath are well fitted out, but somewhat small. However, it is difficult to beat the price.
Cons: I was on a no-smoking floor, but the air conditioning often flowed smoke into my room.
Location: Not much in the local area, but the city center and ferries are close enough to get anywhere.
I have used this hotel on three separate visits to Hong Kong and would come back again. It is not across the street from the MTR, but the hotel offers a shuttle bus to a station. I used the Hong Kong Shuttle bus to get there from the airport ($US19) and return (US$19), for door-to door service. The harbor views are great. There are Chinese restaurants just up the street (left from the front entrance, up two blocks) for reasonable meals. Otherwise the city center is close enough to take the tram.
5 out of 5
Recommended
for Everyone
by A verified traveller from Korea

Very nice hotel in the heart of Hong Kong!

Posted 29-Jul-2014
Very nice hotel in the heart of Hong Kong without the hi-end price! Rooms and amenities are as nice as any from the more expensive chains. Would highly recommend and stay again when back in HKG!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel rooms staff very friendly would d

Posted 22-Jul-2014
Had a great time @ this hotel everything was in order
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent value

Posted 07-Jul-2014
Pros: The staff. The bathrooms.
Cons: The only discomfort was the cigarette smoke that came through the air conditioning in the middle of the night, despite being on a non-smoking floor.
I have stayed in this popular hotel several times in the past and future. It has very helpful staff and is centrally located, not far from the MTR and airport train. There is a bus from the air port (Hong Kong airport shuttle) that you can book on line ($US19) that will take you to the hotel. There is a nice breakfast shop directly south from the hotel entrance (away from the harbor), across the traffic lights on the left, for steam buns and congee.
4 out of 5
Recommended
for Everyone
by A verified traveller from KL

Overall Good!

Posted 03-Jul-2014
Pros: Very courteous & helpful staff!
Location: Best claypot rice @ one of the lanes & very traditional HK dessert @ same street!
Overall good except would love to have a little more space in the room but by Hong Kong's standard, it is still ok esp. for price paid.
4 out of 5
Recommended
for Couples
by Pete from Sydney

very nice hotel

Posted 26-Jun-2014
Pros: The location.(close to the ferry wharf)
The counter staff were so nice they notice my birthday that day,and arranged a cake,so sweet of the them.
4 out of 5
Recommended
for Everyone
by g from singapore

well located hotel, friendly staff

Posted 13-Jun-2014
Cons: rooms are a bit small but that's quite expected for hotel in HK.
the staff were very helpful and friendly and remember their guests individually. It's easy to get to places on the main island as well as to kowloon area within <30min.
5 out of 5
Recommended
for Everyone
by D.A.

Very good, comfortable hotel

Posted 11-Jun-2014
Pros: Room, few, pool, location
Quality room, clean, good view. The pool is fine and the hotel location is good.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

hotel close to central

Posted 07-Jun-2014
Pros: room size and comfort
Location: Sun yat Seng garden and dried seafood market
hotel close central and room size( bigger than your standard HK room) and comfort