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Reviews of Clifton Lodge Hotel

3 out of 5
Clifton Lodge Hotel
210 West Wycombe Road, High Wycombe, England

Reviews

6.8
Rating 10 - Excellent. 17 out of 75 reviews" "
Rating 8 - Good. 25 out of 75 reviews" "
Rating 6 - Okay. 13 out of 75 reviews" "
Rating 4 - Poor. 10 out of 75 reviews" "
Rating 2 - Terrible. 10 out of 75 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mr J

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, what can I say is no service it was North to your coffee I had a crack sink in the bathroom and Nobody come and clean the room at all in the four days so I will not be staying at our place ever again and should have a chat with them regarding on it
Stayed 4 nights in Jan 2024

10/10 Excellent

Joshua

Stayed 3 nights in Jan 2024

4/10 Poor

Arez

Stayed 4 nights in Oct 2023

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems more like a hostel for the homeless than a hotel. The smell outside the room was awful and people playing their TVs long into the night (3 or 4 am). I will never go back.
Stayed 3 nights in Oct 2023

2/10 Terrible

Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Emma

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Brendan

8/10 Good

Emma

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

DAVID, NEPEAN

Disliked: Staff & service, amenities, property conditions & facilities
Dining facility closed and no restaurants nearby.
Stayed 2 nights in Sep 2022

4/10 Poor

Mark

Stayed 2 nights in Sep 2022

2/10 Terrible

Christine

Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 2 nights in Aug 2022

8/10 Good

Mikaela

Liked: Cleanliness, property conditions & facilities, room comfort
Need cutleries and cup no hair dryer as well, but overall is nice
Stayed 3 nights in Jul 2022

6/10 Okay

Tomoko

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The bed was comfortable. Wifi didn't work at the beginning, but after being reset by staff it was ok.
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay anywhere but here
Terrible manager and dishonest staff. Dirty hotel and would not recommend
Stayed 4 nights in May 2022

2/10 Terrible

Macauley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and I was double charged
Hotel isnt clean and staff aren't friendly. Have previously written a truthful but scathing review. Since I was charged multiple times I feel the least I should do is leave multiple reviews. Dishonest manager stating that I used two rooms and never brought up the issue of double booking when initially she said two rooms were reserved for me and when I said no I only booked one she checked and said I did only pay for one (which was wholly untrue). Then argued with hotels.com saying I never brought it up and refused to credit or refund me. Despite the hotel being shabby and unclean I stayed here a few times due to cost and convenience for work and would likely have stayed here 2 weeks out of every 4 but they will never get custom from me again.
Stayed 4 nights in May 2022

2/10 Terrible

Macauley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lying thieves
Stayed here many times before and on a previous occasion I was double booked. I was assured by the manager that I wasn't double charged. Then when I checked banking later that night I found I had been charged for 2 rooms. I did not see staff at all the rest of my stay due to working. I called and their number was inactive. I decided to go through hotels.com and they eventually managed to get hold of this hotel. The manager bare face lied and said that I had not mentioned it at all and must have used two rooms although I only had one key. They have refused refund or credit and have done me out of 205 pounds. Not only this but lying and doing everything in their power to ensure no refund was given. During the time I was waiting for resolution I even stayed there again as mistakes happen, I spoke to the male receptionist on the phone before check in as he called me off a personal number I informed him also of what happened previously and he said it was down to me to contact hotels.com again. Which I had done, but the manager stated I had not contacted them at all when on two instances I brought it up and tried to call and contact many other times. Stay away. The hotel isnt clean, isn't run well and the manager is dishonest. I won't stay again and will be taking legal action to recover payment.
Stayed 2 nights in May 2022

2/10 Terrible

Hazel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs in bath, stained bedsheets, carpet in bathroom, kettle but no mugs or utensils, felt very unwelcoming especially by staff (who I only saw on day one when checking in), felt unsafe as a solo travelling woman, no bar or restaurant open, general sense of uncleanliness, very dated.
Stayed 3 nights in Jun 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay. Very clean and service adequate. If you want more coffee/tea or sugar u need to ask by early in the night as isnt replenished daily and we came in too late. After 12 to get owner up and give us more. Shame restaurant , lounge was closed and no breakfast but will b back regardless
Stayed 2 nights in May 2022

4/10 Poor

Miriam

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022

2/10 Terrible

Claire

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget
This is a very budget hotel. My employee only stayed one night in 4 and booked in elsewhere as it was dirty and smelly
Stayed 4 nights in Mar 2022

8/10 Good

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities
Cheap and cheerful
Stayed 4 nights in Mar 2022

6/10 Okay

Gareth

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

William

Stayed 4 nights in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room very comfortable and the bathroom was unexpectedly spacious and exceptionally clean. My only issue was flakey WiFi on the first night but it was okay the second night. I would stay there again.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Rough and ready
A reasonable stay. The comfort was not worth the venue price, I did not encounter staff at any point in my three day trip. I was just given a a main door code, like a guest house. I was given a kettle, however no facilities for hot drink.
Stayed 2 nights in Jun 2021

4/10 Poor

Mark, Huddersfield

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kettle in room but no tea/coffee etc. Booking said breakfast included but hotel did not do breakfast
Stayed 1 night in Nov 2020

8/10 Good

Peter

Stayed 1 night in Oct 2020

8/10 Good

John, Dubai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value Very good staff Good Parking but car required Erratic old Wifi
Stayed 7 nights in Sep 2020
Response from Clif on 13 Oct 2020
Thank you for your response

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ot a nice evening
Room was cold and grubby , towels and sheets musky , carpet in bathroom , tiny tv held on bracket with cable tie
Stayed 1 night in Sep 2020
Response from Clif on 30 Sept 2020
Hello Sorry your discounted room was not to our usual high standards Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good Guest house - simple but clean.
Arrived relatively late, 8pm, Reception was fine. Some confusion over numbers as booking website did not have an option for one guest. Plenty of parking round the back is a plus point Room was clean and tidy - bed, desk and large wardrobe + tea and coffee. En Suite also clean but sanitary ware low budget - shower hose was a bit leaky and towels not very thick. Breakfast adequate - self serve cereal tea and coffee and option for cooked. Full English discussed but only scrambled eggs came out and were on the wrong colour toast - maybe lost in translation but no time to argue it as meetings to attend. Overall quite alright - slept well and came out clean and fed, which was what I wanted and for the price all I expected.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Very basic if you are on a tight budget and don't mind the atmosphere of a bed-sit give a try
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Was given bridal suite. Nice suprise four poster and jaquosie.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was very poor. It went along the lines of, “What’s your name?” “Here’s you room key and the door code”
Stayed 1 night in Sep 2019

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really lovely hotel. Breakfast was very good and the staff were all very friendly
Stayed 2 nights in Aug 2019

8/10 Good

CHARLOTTE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very clean and quiet. Good value for money and perfectly adequate for a short business trip. Very nice staff on arrival
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The parking was great, and the lady at the front desk was so accommodating when we arrived. She managed to arrange for our rooms to be readied a few hours earlier as we'd arrived ahead of schedule. The hotel is a good driving distance to everything, and there is a bus stop about a 1 minute walk away which goes into town so it was all very convenient. The room was very clean and everything had been provided, my only criticism would be that the shower pressure was quite weak, but other than that everything was as expected.
Stayed 1 night in Jul 2019

4/10 Poor

Karen

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great helpful staff nice room
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was modern and in excellent condition. The fixtures were a little dated but again in very good condition.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
I cancelled because I have broken my leg!!! Told them on 5 days before & then kept all of the money Very Greedy!!!
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
WiFi was worse than useless never worked. Restaurant was not open even though it was advertised. Rooms were extremely hot no fans provided.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was too hot no fans available, had to leave the window open and have the traffic noise from the busy main road and the bugs flying around which had nested in the gutter above the room or close the window and boil! Also the restaurant was supposed to be open, it wasn’t.
Stayed 2 nights in Jul 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service
Not to bad room was small but other than that great place to stay
Stayed 3 nights in Jun 2019