Wycombe Road, Studley Green, Stokenchurch, High Wycombe, England
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Avoid like the plague hand carwash next door is so noisy its unreal trying to sleep in the day after a very busy shift on an ambulance then tobtop it off on check out day im asleep checknout is 1030 house keeping banging on my door at 0900 telling me i must checkout
Glad I had a twin room, the singles are cabin-sized - shared facilities too...however an economical, clean, well-equipped stayover. A great cafe, open till 7pm, onsite, generous portions. parking available onsite.
Hi, Thabo! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
6/10 Okay
Verified traveller
16 Oct 2023
Disliked: Staff & service
WY
For moneys is very good , anther thing not good for us maybe for anther people is very good
Verified traveller
Stayed 1 night in Oct 2023
8/10 Good
Venancio
5 Oct 2023
Venancio
Stayed 1 night in Oct 2023
Response from Maria on 6 Nov 2023
Thanks for your kind and lovely words, Venancio! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Maria
It was very easy booking and finding the place, great communication and a basic but perfectly functional room which had everything that I needed.
Richard
Stayed 1 night in Sep 2023
Response from Noah on 6 Nov 2023
Thank you for your appreciation, Richard! We hope to give you a consistent service every time. Regards, Noah
6/10 Okay
James
Business traveller
1 Sept 2023
Liked: Cleanliness
Disliked: Room comfort
James
Stayed 4 nights in Aug 2023
Response from Joey on 12 Sept 2023
Thank you so much for the positive rating, James! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey
4/10 Poor
Steven
Travelled with family
21 Aug 2023
Disliked: Cleanliness, staff & service, amenities
Under the beds were full of rubbish and the bedside drawers had lots of open half eaten crisps and chocolate in them and the fridge what’s the point the tv is in the way of being able to open the fridge door so you can’t put anything in it anyway
Steven
Stayed 1 night in Aug 2023
10/10 Excellent
chen wei
13 Aug 2023
chen wei
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Thank you for rating us highly, Chen! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Ava
6/10 Okay
Nicole
3 Aug 2023
Disliked: Room comfort
Nicole
Stayed 1 night in Jul 2023
6/10 Okay
tom
Business traveller
27 Jul 2023
Liked: Staff & service
tom
Stayed 2 nights in Jul 2023
Response from Eva on 29 Jul 2023
Hi, Tom! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva
Hotel wasnt very nice the mattress to bed was uncomfortable the springs had gone on it it was dirty and toilet and washroom facilities were absolutely terrible
Nadeem
Stayed 1 night in Jul 2023
Response from Joey on 15 Jul 2023
Hi, Nadeem! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey
6/10 Okay
Alan
Travelled with group
9 Jul 2023
Liked: Cleanliness
The property was decent value for money, with basic facilities but all you need a nights sleep, with tv and welcome tea/coffee facilities. The only issue was the communication of check in arrangements, as the listed expedia telephone number was wrong and the property were slow to provide information after ignoring my email. The road outside was rather noisy as it was necessary to leave the window open as it was warm when we stayed.
Alan
Stayed 1 night in Jul 2023
Response from Joey on 15 Jul 2023
We are sorry for the inconvenience, Alan! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey
Hi, Donald! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Barbara
8/10 Good
Robert
2 Jul 2023
Robert
Stayed 1 night in Jul 2023
Response from Noah on 15 Jul 2023
Loved to hear this, Robert! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Noah
Hi, Tanzeel! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
6/10 Okay
James
22 Feb 2023
Liked: Cleanliness
Get what you pay for, minus a kettle
Room was basic, but spotlessly clean. TV remote didn't work, and there was no kettle for a morning brew despite an empty mug and tea/coffee being in the room. Spoke to the guy in the cafe about it, but it was never resolved. Shower room was clean. Super cheap rates, so wasn't expecting The Ritz. No wifi signal so be prepared to use your data. Ideal for an overnight stay.
James
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Hi, James! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Ava
Pay for what you get…
Cheap room, so just a crash pad. Unfortunately my room was at the back of the building where the exit was, for which I had people out early hours out smoking and coughing and waking me up all hours.
Not a good experience 😞
Stephen
Stayed 1 night in Feb 2023
Response from Ava on 22 Feb 2023
Hi, Stephen! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava
Thanks for the positive rating, Neil! Hope to welcome you again soon. Regards, Noah.
6/10 Okay
Simon
28 Dec 2022
Simon
Stayed 1 night in Dec 2022
Response from Eva on 4 Jan 2023
Hi, Simon! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva
Check in was via a phone call, I never saw anyone. I was shocked at the fact that in the room leads were everywhere for the TV and the light. In the side board were blue paper towels from the toilets. The toilets and showers were shared and whilst clean had marks and mould. Tea and coffee was provided but no details of how to get more if I ran out. I booked with a 1 year old and no cot was provided. Thankfully I took my own. There was no security, the main door was open all the time. There were no details for check out and so ended up just leaving.
Verified traveller
Stayed 1 night in Sep 2022
Response from Terry on 26 Sept 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry
Clean comfortable bed good shower. A little tatty could do with a lick of paint. Overall you get what you pay for and i was quite satisfied good base for exploring for solo travellers.
carole
Stayed 3 nights in Aug 2022
Response from Ammy on 19 Aug 2022
Hi, Carole! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
10/10 Excellent
Leguta
2 Aug 2022
Leguta
Stayed 3 nights in Jul 2022
2/10 Terrible
Ray
22 Jul 2022
Ray
Stayed 1 night in Jul 2022
Response from Arthur on 17 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur
4/10 Poor
Manel
21 Jul 2022
Liked: Staff & service
Disliked: Cleanliness, amenities
Not clean
Bed not comfortable
Kettle contained some yellow liquid…..
Manel
Stayed 1 night in Jul 2022
Response from Ammy on 24 Jul 2022
Hi, Manel! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
I have stayed there for 3 weeks and my rooms have got smaller and smaller. The last room was so small when lying on the bed my head touched 1 wall and my feet the other The matresses have also beme worse as the weeks have gone on. My 1st room had a fridge my last room did not.
Antony
Stayed 4 nights in Jun 2022
Response from Simon on 10 Jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
We are sorry for the inconvenience, We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Christina!
No words needed to explain how bad this place is.... not wasting any more time thinking about it either.
Rory
Stayed 5 nights in Jun 2022
Response from Simon on 11 Jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
This B and B is not the cleanest or modernist in beds , noise or actual space transference or facilities .It is a head down worker accommodation with a lot of needed updating to enable the hard overworked worked staff to feel confident and be operate better .The owner needs to invest and maintain better but ,as a last minute gamble , fine,more a lorry drivers stop over than a guests house pleasure however a good price if sleep not to important .
Alan
Stayed 4 nights in May 2022
Response from Ammy on 11 Jul 2022
Apologies for the problems you had faced, Alan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
8/10 Good
Gemma, Burton Latimer
Business traveller
11 May 2022
Liked: Cleanliness, staff & service
The property was very basic, however the room was clean and perfect for what I needed it for. Facilities were very basic and after hours the toilet paper ran out due to the property having a shared bathroom and there didn’t seem to be anywhere to get more. Staff were all lovely and very helpful. Food was good too
Gemma
Stayed 2 nights in May 2022
Response from Joey on 19 May 2022
Thank you so much for the positive rating, Gemma! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey
If you want a broken back be my guest and book a room in this place.
Verified traveller
Stayed 2 nights in Feb 2022
Response from Ammy on 25 Feb 2022
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Amelia.
4/10 Poor
Leslie
3 Dec 2021
Leslie
Stayed 2 nights in Dec 2021
Response from Cheshta on 8 Dec 2021
Hi, Leslie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
8/10 Good
Geoff
Business traveller
24 Nov 2021
Liked: Cleanliness, staff & service
All we expected for the money, bed was a bit bumpy
Geoff
Stayed 3 nights in Nov 2021
Response from Mike on 25 Nov 2021
Hi, Geoff! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Mike
6/10 Okay
MARTIN
20 Nov 2021
MARTIN
Stayed 2 nights in Nov 2021
Response from Jaime on 21 Nov 2021
Hi, Martin! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Jaime
It was not the place we thought we ordered in the advert
But was not dirty was clean
Martin
Stayed 1 night in Sep 2021
Response from Jane on 2 Oct 2021
Hi, Martin! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!
Stayed there a few times before cheap and cheerful did get breakfast included with price not any more showers cold and dirty new owners won’t be staying again
Raymond
Stayed 1 night in Dec 2019
Response from Ammy on 7 Dec 2019
Hey, Raymond! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.