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Green Valley Ranch Resort and Spa - Henderson Hotels
Rating: 4.0 Stars

Green Valley Ranch Resort and Spa

2300 Paseo Verde Pkwy, Henderson - Map
"Disappointing Hotel Staff At Front Desk."
We have stay at the GVR many times in the past and absolutely loved it. The whole experience, the spa, the rooms, the District, are always things we enjoy and look forward to. We were disappointed in the past that the morning coffee was discontinued a while back but we thought the other positive attributes made up for it. We arrived at the Hotel and the Valet attendants were as gracious as always. When we presented to the desk, the first clerk we had was rather cool and checked us in. When we got up to our room, we looked out the window right into the top of the roof! What a disappointment so we decided to ask for another room, maybe pool side. When we returned to the front desk, we told the clerk, different one this time, about the disappointing view from our room and wanted to change rooms. We asked if we could get a room that overlooked the pool. We were told that it would be another $20.00 a night! Since when did a pool view become extra? We said no and were told they had a room two floors above our original room, still overlooking the roof but above. We settled for that. Considering the weekday price of the room, higher than expected, and the $25.00 resort fee, highway robbery, paying another $20.00 a night to overlook the pool was insulting.
A Traveller
With a European spa and elegant casino, this Mediterranean-inspired resort sits on 8 manicured acres, 8 miles from the bustle …More

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