2 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews of Polurrian on the Lizard

3 out of 5
Polurrian on the Lizard
Polurrian Road, Mullion, Helston, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 317 reviews" "
Rating 8 - Good. 93 out of 317 reviews" "
Rating 6 - Okay. 33 out of 317 reviews" "
Rating 4 - Poor. 6 out of 317 reviews" "
Rating 2 - Terrible. 1 out of 317 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Travelled with partner
Liked: Property conditions & facilities
A bit disappointed with this hotel, being privileged to live in Cornwall the wow factor of the restaurant overlooking the sea is a scene that is widely available from many hotels & restaurants within the county, a beautiful view undoubtedly. A new owner has purchased within past couple of years & I understand work is being carried out. The bedroom was functioning & comfortable bed but nothing luxury hotel..the bath had chipped enamel in areas and rusted, the window sill area paint flaking everywhere. Dressing gowns provided but the size large was a size uk 10, local coffee & tea provided, no water. The Vista restaurant served an array of items, pizza’s sandwiches, afternoon & cream teas, but on sunny day the last thing you want to do is sit at the glass fronted tables area whilst cream & chocolate cake melt and collapse into heaps.. the cream tea arrived 10mins before drinks arrived, staff where a little unorganised again the same at breakfast, no plates at self service selections, missing cups, had to ask for empty goods to be replaced, disappointed with care & attention, no tongs or servers for pastries/crossiants, empty yoghurt & fruit compote. Dinner reasonable. Some interesting decor, old fairground carts & juke box, a real mix of decor, feature lampshades filthy and ripped… and the wooden floors dirty Pool could be booked for an half hour slot only, and the hot tub fits a max of 4, so if others in your time slot which there were numerous then lucky if you can use…
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Property conditions & facilities
Another excellent visit with good service.Dinner menu could include a few more choices but breakfast was very good.Theres work going on outside but it’s not intrusive and it will improve more features at the hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to explore the Lizard. Warm swimming pool. Fantastic views.
Stayed 1 night in Jan 2024

4/10 Poor

Lisa

Stayed 2 nights in Nov 2023

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Edward

Travelled with group
Always a pleasure to stay here.Pretty well everything about the hotel is good.A bit of construction going on but hardly noticeable.Food is good and staff very helpful and friendly although a bit more training could be a smart idea.All in all another wonderful visit.
Stayed 3 nights in Oct 2023

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, beautiful, clean room. Food was very good, breakfast, dinner and tea. Food service was slow at afternoon tea, good at breakfast and dinner time. Spa service with Emma was fantastic. Construction work in entry foyer while we were there, but alas, it has to be done sometime.
Stayed 2 nights in Sep 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel
A very good , clean , friendly hotel
Stayed 4 nights in Sep 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a gorgeous setting
Stayed 1 night in Sep 2023

10/10 Excellent

Ian and Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous place. 5 stars all round. Xxx
We had a lovely stay at the Polurrian. Friendly service. Great food. Love Love love this place. Gorgeous location and great views. Will definitely be coming back. Thank you to everyone.
Stayed 1 night in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

denise

Travelled with group
Liked: Cleanliness, property conditions & facilities
A lovely hotel with beautiful views. A comfy bed. Breakfast was nice however very slow service when ordering the hot food and bowls, plates not available on 1 occasion. Need more staff for a better service. Water wasn't hot in the evening just luke warm which wasn't great when you want a hot shower or bath after being out all day
Stayed 4 nights in Sep 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joanne

Stayed 1 night in Aug 2023

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was situated in a beautiful place.overlooking the sea perfect.All the staff were friendly and polite.the spa treatment was fantastic Emma was amazing 👍 we enjoyed our stay souch we will be booking to stay again in the near future.
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night only on our way home from a visit to the far west, it was so lovely and luxurious. Would have loved to stay longer, thank you!
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location with amazing views. All staff were friendly and welcoming. Ideally located for coastal walks. Some renovations/decorating taking place during our stay which we were unaware of at time of booking, would be good to flag this in advance. However a very relaxing and enjoyable break and we would definitely consider staying again in the future
Stayed 3 nights in Jul 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Fabulous hotel in a beautiful location. The staff were friendly and helpful and the food delicious. Can't wait to go back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, wonderful stay.
Lovely hotel, six wonderful days. So much to see in the surrounding area, well positioned, lovely views. Only downside was the indoor pool. Too cold and too small. Went deep very quickly. But overall 9/10.
Stayed 6 nights in Jul 2023

10/10 Excellent

S J

Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

10/10 Excellent

Caroline

Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One married couple & a dog named Max.
Stayed one night in a sea view room... good sized room with comfortable bed, bathroom with bath and shower with toiletries provided. Had an excellent afternoon tea with prosecco, evening meal and breakfast... food was great, well presented and tasty. Hotel is dog friendly and a doggy bag was provided containing bowls for food/water , a blanket and a packet of treats.... staff were very helpful and knowledgeable. We found the majority of items on the drinks/food menus to be very good value. Excellent stay and would definitely visit again....
Stayed 1 night in Jul 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Romy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Lorraine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a last minute getaway. Hotel and facilities looked good on-line. When we got there we found the hotel was being renovated and scaffolding obscured the view from the window. Unfortunately on the days we were there the workmen were working right outside our room and had a clear view inside - there was no blind in the bathroom! We would have liked to have extended our stay as the food and location were great, but felt there was no privacy so we moved on.
Stayed 1 night in Jun 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Beautiful Cornwall, lovely hotel, very tasty breakfasts. Very friendly staff. Noisy deliveries at 6.30am will book a sea view room next time to avoid that.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel which we keep returning to. Staff great, enjoyed the outdoor pool and they have Doombar on draft. Nice live music entertainment on the Sunday we stayed as well. We will definitely return.
Stayed 1 night in Jun 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 2 nights in Jun 2023

10/10 Excellent

marion

Stayed 1 night in Jun 2023

10/10 Excellent

Helen

Stayed 2 nights in Jun 2023

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

J

Stayed 1 night in Jun 2023

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paid for a front facing view and had a window next to the patio area woth umbrellas in the way and people ourside chatting until late. With weddings taking place this needs to be taken into account for people not attending. Amazing place to stay but let down by the non view which we paid for.
Stayed 3 nights in May 2023

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - staff were brilliant.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great staff - stayed a few times now and keep coming back.
Stayed 1 night in May 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at this hotel. Views are stunning, very relaxing and helpful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This lovely Hotel ticks all the boxes . Welcoming ,comfortable and clean With amazing views, plenty of activities and facilities Complimented by a good Restaurant
Stayed 4 nights in Apr 2023

6/10 Okay

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick break with friends
We stayed in one of the villas which was amazing. Only had breakfast in the hotel which was unfortunately disappointing as eggs overcooked and other ingredients dry and unappetising - maybe just a bad day! Staff very friendly and helpful, especially the Irish girl who served us. Wonderful position.
Stayed 1 night in Jan 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023