"This is an exceptional property, large, expansive and beautifully integrated into the landscape.
The staff is exceptional and will impress you from the moment of your arrival.
The rooms are nicely decorated in an authentic, local character.
We only dined at one restaurant, ULU, and it was excellent.
This experience was first class all the way."
"Hotel conveniently located in downtown Kailua Kona, walking distance to near by shops and restaurants. Bay view room had a wonderful view of the water. Dinner at Don Mai Tai was delicious with nice view of water and sunset."
"The front desk persons in the nigh shift are not very nice. When I asked the reason why my room wasn’t being cleared up for the all day and when it will be cleared up. The front desk person told me the housekeeper has their own schedule and he didn’t know when the housekeeper will go to clean the room. That’s terrible."
"Yes, it was a nice day, but they were going to have a luau and texted me that they weren’t gonna have them a while after all because of weather and the weather was perfectly fine. Also, when Calling the reception and asking them for towels or soaps, they will take forever drove around. It was OK stay."
"Fantastic experience staying at the Kona Village Resort. Staff's attention to detail was phenomenal. The atmosphere was like Paradise. Food was delicious, too. Everything you could want in a special vacation."