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Wasn't the Hotel's fault. People parked in parking lot next door left their trash in the parking lot. Saw trash when there were trash cans. Some people are just inconsiderate.
great staff. appears this property has been recently updated. walkable to all downtown shops and restaurants
Cecilia
Stayed 3 nights in May 2024
Response from Holiday Inn Team on 28 May 2024
Cecilia, thank you so much for your kind words. We are extremely proud to have such an amazing staff on property and we will make sure to pass this review along to the rest of our team. We hope to see you again soon!
Robert, thank you so much for your feedback. We are so glad you enjoyed our complimentary breakfast and our pool. We hope to welcome you back the next time you're in town.
Graat location and easy walk to Main st.
Staff very friendly, and a nice breakfast.
Robert
Stayed 3 nights in May 2024
Response from Holiday Inn Team on 28 May 2024
Robert, thank you so much for sharing your experience with us. We are so happy to hear that you enjoyed our convenient location to local Greenville attractions and our complimentary breakfast. Come see us again soon!
Exception customer service at check in. Everything you need at a great center city price point.
Leon
Stayed 1 night in May 2024
Response from Holiday Inn Team on 28 May 2024
Leon, thank you so much for your kind words! We are so happy to hear that you felt welcomed upon check in and were able to explore the area. We hope to welcome you back the next time you're in town for another perfect stay with us.
Faye, thank you so much for your feedback! We are so happy to hear that you enjoyed our complimentary parking and convenient location. We hope to welcome you back the next time you're in town!
The front desk girls are friendly and accommodating, good breakfast, clean room and bathroom, walking distance to downtown, we had a good experience
Ming
Stayed 3 nights in Apr 2024
Response from Holiday Inn Team on 3 May 2024
Ming, thank you so much for your awesome review! We are so happy to hear that you had a wonderful experience with us. We hope to welcome you back the next time you're in town!
Laurel, thank you so much for feedback on your most recent stay with us. We are so happy to hear that you enjoyed our services during your stay. We hope to welcome you back the next time you're in town!
Attended a concert. Hotel is in walking distance from tje arena
Tommy
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 26 Apr 2024
Tommy, thank you for your feedback. We hope you had a terrific time at the concert, and we are so happy to hear that you enjoyed our convenient location!
Venus is amazing!! There was some confusion re: room availability vs. what I had booked w/ Expedia. She handled efficiently and pleasantly
Carly
Stayed 1 night in Apr 2024
Response from Holiday Inn Team on 10 Apr 2024
Carly, thank you so much for taking the time to share your experience with us. We will make sure to let Venus know she did a great job during your check in process and clearing up any confusion regarding your room availability. We hope to welcome you back the next time you're in town!
This was a very pleasurable experience for my brother and me. If we ever come into the city again, we are staying here! 10/10 recommend.
Seth
Stayed 1 night in Mar 2024
Response from Holiday Inn Team on 8 Apr 2024
Seth, thank you so much for your enthusiastic review!! We are so happy to hear that you enjoyed your stay with us and explore the city. We hope to welcome you and your brother back the next time you're in town!
The front desk staff, Rebecca was amazing and so helpful and informative! Will stay again!
Tamra
Stayed 1 night in Mar 2024
Response from Holiday Inn Team on 25 Mar 2024
Tamra, thank you so much for your awesome review! We are so glad you had an amazing stay with us and we will make sure to pass this review along to Rebecca. We hope to welcome you back the next time you're in town!
The staff was over the top friendly, helpful and very courteous. Whole property was a 10 from bottom to the top!
Steven
Stayed 2 nights in Mar 2024
Response from Holiday Inn Team on 25 Mar 2024
Steven, thank you so much for your fabulous review!! We are so happy to hear that you enjoyed your stay with us from check in to check out. We hope to see you the next time you're in town!
James, thank you for your rating. We are truly disheartened to hear that you did not have a perfect stay with us. We hope to hear more about your experience with us so we can continue to improve our services and facilities.
10/10 Excellent
Robert
16 Mar 2024
Robert
Stayed 3 nights in Mar 2024
Response from Holiday Inn Team on 8 Apr 2024
Robert, thank you so much for your awesome 5-star rating!! We are so grateful to hear that you had a wonderful stay with us. We hope to welcome you back the next time you're in town!
Robert, thank you so much for your awesome review! We hope you had a wonderful stay with us and were able to explore during your time with us. Come see us again soon!
Great location to shopping and dining. Barbara at check-in is great.
Linda
Stayed 2 nights in Mar 2024
Response from Holiday Inn Team on 5 Mar 2024
Linda, thank you so much for your awesome feedback! We hope you had an amazing time exploring the area and were able to try out the surrounding restaurants. Come see us again the next time you're in town!
Barbara at the front desk was awesome. :-). Only suggestion is that breakfast should be open later than 9:30 on Saturday.
Scott
Stayed 2 nights in Mar 2024
Response from Holiday Inn Team on 5 Mar 2024
Scott, thank you so much for your fabulous review! We are so happy to hear that Barbara made your stay awesome. We hope to welcome you back the next time you're in town.
10/10 Excellent
Andrew
Business traveller
2 Mar 2024
Liked: Amenities
Barbara is AMAZING!!! She was so friendly, polite, and professional! She went above and beyond, and I would return because of her.
Andrew
Stayed 2 nights in Feb 2024
Response from Holiday Inn Team on 4 Mar 2024
Andrew, thank you for you so much for your fabulous review!! We are so happy to hear that you enjoyed your stay and enjoyed Barbara's service! We hope to welcome you back the next time you're in town.
Barbara was very welcoming and helpful, will be staying again and now I’m a member. Thanks Barbara!
Caitlin
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 26 Feb 2024
Caitlin, thank you so much for your awesome feedback! We are so glad to hear that Barbara was helpful and welcoming during your stay. We hope you enjoy being a part of the IHG family, and hope to see you again soon.
10/10 Excellent
Sean
Travelled with family
26 Feb 2024
L Forsyth
The front desk assistant was Barbara. She was the kindest most hospitable employee and human being you could ever know! I wish she could be everywhere!!
Sean
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 26 Feb 2024
Sean, thank you so much for your raving review! We will make sure to pass this review to Barbara and continue to encourage her to be AWESOME. We hope to welcome you back the next time you're in town.
Patricia, thank you so much for your awesome 10-star rating!! We are so glad you loved your stay with us, we hope to welcome you back the next time you're in town!
10/10 Excellent
Steven
24 Feb 2024
Steven
Stayed 2 nights in Feb 2024
Response from Holiday Inn Team on 25 Mar 2024
Steven, thank you so much for your awesome 5-star review!! We hope to welcome you back the next time you're in town!
10/10 Excellent
Kenny
Travelled with family
22 Feb 2024
The staff was incredible! So friendly and helpful. We were always greeted with a smile. Love, love the awesome breakfast! Everything was just perfect.
Kenny
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 23 Feb 2024
Kenny, thank you so much for your enthusiastic review! We are so happy to hear that you enjoyed your stay with us. We love helping our guests and doing it with a smile! We hope to welcome you back the next time you're in town.
Nice and quiet. Very clean. Front desk was amazing. We forgot a toothbrush and they gave us one and some toothpaste for free
Molly
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 22 Feb 2024
Molly, thank you so much for taking the time to share your experience with us. We are so glad that you had a clean, comfortable and quiet stay during your time in Greenville. We hope to welcome you back the next time you're in town!!
Great place in downtown Greenville; incredibly friendly staff, especially Barbara at the front desk.
Winfred
Stayed 2 nights in Feb 2024
Response from Holiday Inn Team on 19 Feb 2024
Winfred, thank you so much for sharing your experience with us. We are so glad you had a wonderful time in downtown Greenville, and enjoyed Barbara at the front desk. We hope to welcome you back the next time you are in town!
Lori, thank you so much for your awesome review!! We are happy to provide a clean and comfortable place to stay for our guests. We hope to see you the next time you are in town.
Scott, thank you so much for your awesome 10- Star rating!! We are so glad you had a wonderful time in Downtown Greenville. We hope to welcome you back the next time you're in town.
10/10 Excellent
Jennifer, San Diego
Travelled with partner
11 Feb 2024
Liked: Amenities
Walking distance to restaurants/bars on Main St.! A little farther walk than some of the other hotels but worth it for saving a lot of money! The front desk lady, Barbara, was so sweet and welcoming! Rooms were nice and comfortable.
Jennifer
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 12 Feb 2024
Jennifer, thank you so much for taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay and felt welcome by Barbara. We will make sure to let her know how great she is doing!
Barbara at the front desk was amazing and a very friendly person . Will stay here again , price was spot on , location was good
Arthur
Stayed 1 night in Feb 2024
Response from Holiday Inn Team on 12 Feb 2024
Arthur, thank you so much for your awesome review!! We are so happy to hear that Barbara did an amazing job at making you feel welcome, we will make sure to pass along this review to her! We can't wait for your next stay with us.
10/10 Excellent
Chandra
Travelled with partner, Travelled with group
2 Feb 2024
Liked: Amenities
Perfect for walking downtown Greenville!
Chandra
Stayed 1 night in Jan 2024
Response from Holiday Inn Team on 9 Feb 2024
Chandra, thank you for your wonderful feedback! We are stoked to hear that you had an amazing time walking and exploring downtown Greenville. We hope to see you soon!
We had an excellent stay at the Holiday Inn Express in downtown Greenville. Conveniently located to Bon Secours Wellness Arena as well as many downtown restaurants.
Tammy
Stayed 2 nights in Jan 2024
Response from Holiday Inn Team on 31 Jan 2024
Tammy, thank you so much for your awesome review! We are so glad you had an excellent stay with us and were able to explore downtown Greenville. We hope to welcome you back soon!
This is our 5th time staying here and it never disappoints!
Angela
Stayed 2 nights in Jan 2024
Response from Holiday Inn Team on 29 Jan 2024
Angela, thank you so much for your awesome review! We are so happy to hear that you have enjoyed every stay with us, we hope to welcome you back every time you're in town.