Property amenity

Reviews of Cambria Hotel Greenville

3 out of 5
Cambria Hotel Greenville
135 Carolina Point Parkway, Greenville, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 505 out of 652 reviews" "
Rating 8 - Good. 89 out of 652 reviews" "
Rating 6 - Okay. 28 out of 652 reviews" "
Rating 4 - Poor. 15 out of 652 reviews" "
Rating 2 - Terrible. 15 out of 652 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Rick McDowell on 28 May 2024
Jason,We are glad you chose our hotel for your trip to Greenville. We hope to see you again on your next trip here!

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Rick McDowell on 20 May 2024
Yelena,It's great to hear you enjoyed your stay at the Cambria Hotel Greenville. We hope to see you again soon!

10/10 Excellent

Texlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Response from Rick McDowell on 9 May 2024
Texlin,Great to hear you enjoyed your stay with us.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious room.
Stayed 1 night in May 2024
Response from Rick McDowell on 9 May 2024
Donna,It's great to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and friendly.
Stayed 3 nights in May 2024
Response from Rick McDowell on 7 May 2024
Karen,We appreciate your comments regarding your stay. We hope you will come back and visit us again real soon!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 1 night in Apr 2024
Response from Rick McDowell on 7 May 2024
Pamela,We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Shakera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the staff was so sweet!
Stayed 1 night in Apr 2024
Response from Rick McDowell on 1 May 2024
Shakera,Thank you for your kind comments. We hope to see you again in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and accommodatng staff:) Front desk staff were really helpful and fun!!
Stayed 2 nights in Apr 2024
Response from Rick McDowell on 1 May 2024
Laura,Thank you for your kind comments. We hope to see you again soon!

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All new and lovely
Stayed 1 night in Apr 2024
Response from Rick McDowell on 29 Apr 2024
Kyle,It's great to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Gem Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rick McDowell on 29 Apr 2024
Gem Marie,We appreciate your survey from your stay at the Cambria Hotel Greenville, SC. We hope to see you again soon!

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern very clean nice stay!
Stayed 1 night in Apr 2024
Response from Rick McDowell on 29 Apr 2024
Elaine,Thank you for your comments. We are glad you enjoyed your stay!

10/10 Excellent

Susan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Rick McDowell on 26 Apr 2024
Susan,Thank you for staying with us. And we are glad you found our hotel very clean. That is always our goal!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return to this location when back in town.
Stayed 1 night in Apr 2024
Response from Rick McDowell on 22 Apr 2024
Teresa,We would love to have you back. Thanks for staying with us!

10/10 Excellent

Tonia, mERIDIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpassed my expectations!!! Great location, staff and beautiful stay.
Stayed 2 nights in Mar 2024
Response from Rick McDowell on 19 Apr 2024
Tonia,We are glad to hear that you enjoyed your stay. And thank you for your kind comments.

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin line was ridiculously slow. Personally, I have a back issue and had to stand in place for around 40 minutes. By the time I got to the counter, I was very uncomfortable. Other concern, no spoons in room though there was coffee maker with coffee tea and additives. Please make life easier!
Stayed 1 night in Apr 2024
Response from Rick McDowell on 18 Apr 2024
Edwina,My sincere apologies for having to wait to check in upon your arrival. We were having tech issues that day. I too have severe back issues and much like you, standing is the worst. I certainly don't mean to say that tech issues are ok, they clearly are not. Nor is missing a spoon with the other items spec'd for the coffee/tea service.I will follow up on both items with my team and work to get them corrected going forward. Your comments are a gift to help us improve going forward so thank you.We hope to see you again soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were wonderful. The rooms are spacious and clean.
Stayed 2 nights in Apr 2024
Response from Rick McDowell on 16 Apr 2024
Michael,Thank you for your kind comments. I will make sure I pass your comments to the rest of the team. We hope to see you again the next time you travel to Greenville!

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and the rooms were very big!!! Great bar and food.
Stayed 2 nights in Apr 2024
Response from Rick McDowell on 15 Apr 2024
Bill,It's great to hear that you enjoyed your stay with us. Thanks for the comments as well. We hope to see you again soon!

10/10 Excellent

Kristeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rick McDowell on 16 Apr 2024
Kristeen,It's good to know you enjoyed your stay with us. Thank you for your survey.

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty good option. Staff was not super attentive, but they were busy. Pretty clean all around, minus hallway trash can areas. Area was nice, just some construction. Tons to do nearby between shopping and restaurants. Rooms are quite big. Enjoyed my stay!
Stayed 1 night in Apr 2024
Response from Rick McDowell on 15 Apr 2024
Marissa,Thank you for your feedback. I will follow up on the service concern you had. Otherwise its great to hear that you enjoyed your stay with us!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to the area i was visiting. 5 miles from downtown Greenville and close to GSP airport.
Stayed 2 nights in Apr 2024
Response from Rick McDowell on 9 Apr 2024
Anthony,We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Bradley D

Travelled with partner
Checkin was great. Bartender had to be flagged down for service.
Stayed 1 night in Apr 2024
Response from Rick McDowell on 8 Apr 2024
Bradley D,We will follow up with our bartenders on that. We hope to see you back again soon.

8/10 Good

Shayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would change about this hotel is the menu to more vegetarian options
Stayed 1 night in Mar 2024
Response from Rick McDowell on 5 Apr 2024
Shayla,Thank you for staying with us. We will take a look at the menu as more and more travelers are looking for vegetarian options. We hope to see you again soon!

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Rick McDowell on 1 Apr 2024
William,Thank you for staying with us!

8/10 Good

Raquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! They were eager to assist when needed. There are many great restaurants to eat at, including the restaurant in the hotel. Some of the common are could have been better maintained.
Stayed 3 nights in Mar 2024
Response from Rick McDowell on 1 Apr 2024
Raquel,Thank you for your kind comments about the team and thank you for staying with us!

8/10 Good

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downfall we had with our room was the the bed was a king size with two standard size pillows for each of us. Every hotel we have stayed at had two king size pillows for each of us.
Stayed 2 nights in Mar 2024
Response from Rick McDowell on 25 Mar 2024
Johnny,We are glad you enjoyed your stay. And we are thinking seriously about adding more pillows in the near future. We appreciate your comments.

8/10 Good

Tarrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Breakfast could have been better.
Stayed 1 night in Mar 2024
Response from Rick McDowell on 25 Mar 2024
Tarrance,We are glad to hear that you enjoyed your stay! We hope to see you again the next time you are in Greenville.

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rick McDowell on 25 Mar 2024
Marissa,It's great to hear that you enjoyed your stay! We look forward to seeing you again.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bicycle and how close it was to the shopping center. Overall a great experience
Stayed 1 night in Mar 2024
Response from Rick McDowell on 22 Mar 2024
Laura,Thank you for your kind comments. We look forward to seeing you on your next trip to Greenville.

10/10 Excellent

James Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Rick McDowell on 18 Mar 2024
James,Glad to hear you enjoyed you stay with us. We hope to see you back soon at the Cambria Hotel Greenville.

2/10 Terrible

Mihaela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Rick McDowell on 18 Mar 2024
Mihaela,We are very sorry to hear you didn't enjoy your stay with us. We would really like to know what happened. Please feel free to give the hotel a call if you would like to share. We want to deliver a great experience to every guest, every stay.

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, modern, and cleanly stay!
Stayed 4 nights in Mar 2024
Response from Rick McDowell on 14 Mar 2024
Terrence,Great to hear you enjoyed your stay! We hope to see you again when you are back in Greenville!

8/10 Good

Anica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom was clean felt very comfortable. Would visit again.
Stayed 1 night in Mar 2024
Response from Rick McDowell on 14 Mar 2024
Anica,We would love to have you back! Thanks for staying with us!

10/10 Excellent

rodrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rick McDowell on 12 Mar 2024
rodrick,Thank you for your ratings. We hope to see you again soon!

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. New build. Clean rooms, nice linens, and quiet. Close to a lot of shopping and dining.
Stayed 1 night in Mar 2024
Response from Rick McDowell on 7 Mar 2024
Gregory,Thank you for your kind comments regarding your stay. Hope to see you again soon!

10/10 Excellent

William

Liked: Cleanliness
Great
Stayed 2 nights in Mar 2024
Response from Rick McDowell on 3 Mar 2024
William,We are glad to hear that you enjoyed your stay. We hope to see you again soon at the Cambria Hotel Greenville.

8/10 Good

Charles

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Rick McDowell on 29 Feb 2024
Charles,Thank you for staying with us. We hope to see you again soon at the Cambria Hotel Greenville!

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Property was clean but lacks some desirable features. Cable TV is your only option, there is no option to log onto streaming services. The firepit was on during the day but not in the evening or am when it is the coolest.
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Justin,We are sorry that you didn't have the desired access on our TV Channels but we offer easy access for all devices.On your next or future stay, please just ask for help at the front desk and we will be more than happy to assist.

10/10 Excellent

Destinee

Stayed 2 nights in Feb 2024
Response from Rick McDowell on 20 Mar 2024
Destinee,Thank you for staying with us. We hope to see you again at the Cambria Greenville.

4/10 Poor

Kelli

Disliked: Cleanliness
The shower was moldy, the bedspread had stains on it, and the sheets and towels were scratchy. I liked that the floors were hardwood and the general decor was modern, but the cleanliness alone will prevent me from returning to a Cambria property.
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Keli,We apologize for the issues you encountered on your recent stay. We really take cleanliness serious and feel sorry for what you encountered. Please give us another try so we can show you how we shine!

2/10 Terrible

Meredith

Travelled with family and small children
The hotel was overall clean other than a hair noted on the shampoo bottle and it did not seem as though the floors had been vacuumed or cleaned. It was very noise with the guest next door to our room fighting and throwing stuff all night. We did not sleep at all and left as soon as we could. It was scary and felt unsafe. Our small children also did not sleep and were very scared! I do not think we will stay there again if they tolerate guest of that caliber.
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Meredith,We apologize for the issues you encountered during your stay. Your comments are very unusual for our hotel. We hope you will give us another try on your next trip to Greenville.

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and the beds were comfortable
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Betty,Great to hear that you enjoyed your time at our hotel.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
The hotel is amazing, immaculately, clean, and in wonderful condition. All the staff that we came into contact with were respectful and courteous. Would recommend this hotel to anyone.
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Daniel,We are glad to hear you had a great stay. And thank you for the kind compliments about our team. We hope to see you again!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Matt,Thank you for staying with us!

8/10 Good

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rick McDowell on 26 Feb 2024
Jaime,Thank you for staying at the Cambria Hotel Greenville!

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Rick McDowell on 21 Feb 2024
Monique,We are very glad you enjoyed your stay. We can't wait to see you back at the Cambria Hotel Greenville!

10/10 Excellent

Stephen, Cleveland

Stayed 2 nights in Feb 2024
Response from Rick McDowell on 20 Mar 2024
Stephen,Thank you for your rating. We hope to see you again soon!

10/10 Excellent

Chanin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rick McDowell on 21 Feb 2024
Chanin,Glad to hear you enjoyed your stay with us. We hope to see you back at the Cambria Hotel Greenville again soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rick McDowell on 20 Feb 2024
Brian,It's great to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rick McDowell on 18 Feb 2024
Brian,Thank you for staying at the Cambria Hotel Greenville. We are glad you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Justin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel and staff was nice. The staff was welcoming made sure our stay went well. Our only complaints were that they room could’ve been cleaner than what it was! There were crumbs on the floor and we found a rose along with a ton of other crumbs under the couch when we moved it! There was also deep stains on the couch sofa that we didnt feel comfortable sitting on. The water pressure for the sink very low as well! Overall the stay went well though and would stay again thanks to the staff that treated us well along with the location of the hotel.
Stayed 1 night in Feb 2024
Response from Rick McDowell on 18 Feb 2024
Justin,We are glad that your stay was good. However the items you mentioned are concerning. I can assure you that we will address the housekeeping and maintenance items immediately. We hope to see you again when you are in Greenville, SC.