Everything about the property was wonderful especially the welcoming staff, there standard was exceptional on the whole, the reception and concierge always said hello and chatted whenever we came and went and asked us was there anything we wanted, only one concierge lady never spoke or looked up from her mobile when we passed, she had blonde hair, she was there on two days and we wondered why she was there and why her approach was so different from her fellow employees. We loved everything else and cannot wait until our next visit.