Beach nearby
Check availability

Reviews of Island Beach Resort

3.5 out of 5
Island Beach Resort
9-13 Margaret Avenue, Broadbeach, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 181 out of 531 reviews" "
Rating 8 - Good. 243 out of 531 reviews" "
Rating 6 - Okay. 67 out of 531 reviews" "
Rating 4 - Poor. 24 out of 531 reviews" "
Rating 2 - Terrible. 16 out of 531 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nerrallie

Liked: Cleanliness, property conditions & facilities
Friendly helpful and if you climb stairs it is great
Stayed 4 nights in Dec 2023
Response from The team at Island Beach on 22 Dec 2023
Thank you for your feedback and review. It was lovely meeting you and we hope to see you again when you return to Broadbeach.

10/10 Excellent

Beata

Stayed 7 nights in Dec 2023
Response from the team at Island Beach on 12 Dec 2023
It was lovely meeting you, Beata. We are so pleased you enjoyed your stay with us and hope to see you again when you return to Broadbeach.Kind regards, The team at Island Beach

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Short walk to lovely beach. Looks out onto school play area, not overshadowed by high rise.
Stayed 2 nights in Nov 2023
Response from The team at Island Beach. on 7 Nov 2023
Hello James, it was lovely meeting you and we are very happy you enjoyed the location and outlook. We hope to see you again. Kind regards,

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness
Good 3 star property , nice touch to upgrade us to a 2 bedroom apartment due to a bereavement
Stayed 2 nights in Oct 2023
Response from The team at Island Beach. on 27 Oct 2023
It was good to meet you Lynette and we were sadden to hear of your very recent bereavement. We are glad that you enjoyed the upgrade. Take care and we hope to see you again.

8/10 Good

Lee

Stayed 2 nights in Oct 2023
Response from the team at Island Beach on 23 Oct 2023
Thank you for your review. We are glad you enjoyed your stay with us and hope to see you again.Kind regards,

8/10 Good

Georgina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from the team at Island Beach on 22 Sept 2023
Thank you for your review Georgina. It was lovely to meet and we are glad you enjoyed your stay with us.Kind regards

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Great property, excellent value.
Stayed 3 nights in Jul 2023
Response from the team at Island Beach on 10 Jul 2023
We are very pleased you had a lovely trip with us and appreciate the time you took to leave your review. We hope to see you again in the future.Kind regards

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Lynda on 18 Jun 2023
Thank you for you review. We are glad you enjoyed your stay and we hope to see you again in the future. Kind regardsthe team at Island Beach

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Lynda on 29 May 2023
Thank you for your review. We are very pleased you enjoyed your stay with us and hope to see you again in the future. Kind regards, the team at Island Beach.

10/10 Excellent

Christian

Business traveller
Perfect location. Staff was nice and helpful
Stayed 3 nights in Mar 2023
Response from Island beach team. on 4 Apr 2023
Hi Christian,We enjoyed having you and thanks so much for your great feedback appreciate it.Kind Regards,

8/10 Good

Sharon

Liked: Cleanliness, amenities
Enjoyed our stay!
Response from Island beach team. on 18 Jan 2023
Hi Sharon,Happy New Year to your family we appreciate the feedback.Kind Regards,

10/10 Excellent

Ajshe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy location to shops
Response from Island beach team. on 17 Jan 2023
Hi Ajshe,Thanks for your feedback we really appreciate it.Kind Regards,

8/10 Good

Owen

Liked: Room comfort
Great location that suited our purpose.
Stayed 6 nights in Dec 2022
Response from Island beach team. on 15 Dec 2022
Hi Owen,Thanks so much for your feedback we appreciate your time and wish you a Merry Christmas.Kind Regards,

10/10 Excellent

Barry

Liked: Amenities, property conditions & facilities
Great service from Greg
Response from Island beach team. on 5 Dec 2022
Hi Barry,Thank you so much for your feedback we enjoyed havingyou and appreciate your time.Kind Regards,

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stairs were the only negative factor. We had to go up two levels to our apartment. It was However we hadn’t mentioned any difficulty to the manager. We loved the location. Size of apt was fine and clean. Bed comfy.
Response from Island beach team. on 1 Dec 2022
Hi Lynn,Thanks so much for your feedback we enjoyed having you and appreciate your time.Kind Regards,

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had laundry facilities in room and a dishwasher and oven in Kitchen.
Stayed 2 nights in Nov 2022
Response from Island beach team. on 15 Nov 2022
Hi Lauren,Thanks so much for your feedback we enjoyed havingyou and appreciate your time for review.Kind Regards,

8/10 Good

Neville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only downside for us older ones was the steepness of the stairs, but certainly didn't detract from the enjoyment of our stay .
Stayed 7 nights in Oct 2022
Response from Island beach team. on 14 Oct 2022
Hi Neville,Thanks so much for your feedback we enjoyed having you.Kind Regards,

8/10 Good

Brenton

Liked: Cleanliness
Stayed 3 nights in Aug 2022

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
It was a a ideal spot close to everything,the staff were very helpful in every way,was a enjoyable experience
Stayed 10 nights in Jul 2022
Response from Island beach team. on 5 Aug 2022
Hi Frank, Thank you so much for your feedback we really appreciate it and enjoyed having you. Kind Regards,

6/10 Okay

David

Travelled with family
The property is in a good location, however it is in need of an update as the rooms, furniture etc are tired and dated. Had a 1 bedroom apartment with a fold out bed in the lounge. The fold out mattress was about 1mm thick which didnt fold out properly and was very uncomfortable. Luckily we travelled in a cooler period as the air con only worked after two days. For the price charged it was dissapointing.
Stayed 4 nights in Apr 2022
Response from Island beach team. on 24 Apr 2022
Hi David, Thanks for your feedback. Regards,

10/10 Excellent

Maureen

Travelled with family
Liked: Amenities, property conditions & facilities
The property manager was v friendly and helpful
Stayed 1 night in Apr 2022

4/10 Poor

Daniel

Travelled with partner
We were very disappointed with this property. We reserved and paid for a king size room and were instead given a queen size room without any explanation or recompense. The complex is very tired and is overdue for a renovation. For what you get by way of amenities it would be more cost effective to pay a little more and get one of the better accommodation options nearby. We would not recommend this complex to anyone and would not stay here again.
Stayed 4 nights in Mar 2022
Response from Island beach team. on 12 Apr 2022
Hi Daniel, Really not sure what you mean by a King or Queen size room as we 3.5 star but thank you for your feedback. Kind Regards, Island beach team.

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities
Good location not to far from the shops and beach. Would recommend.
Stayed 2 nights in Mar 2022
Response from Greg & Jenny. on 24 Mar 2022
Hi Darren, Thanks so much for your feedback we really appreciate it and enjoyed having you. Kind Regards,

10/10 Excellent

kapene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place close to everything.
Stayed 4 nights in Mar 2022
Response from Greg & Jenny. on 24 Mar 2022
Hi Kapene, Our location is the best with everything Broadbeach has to offer only a few minutes walk thank you we enjoyed having you. Kind Regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking up 16 steps from car parking area to room carrying a heavy suitcase
Stayed 4 nights in Feb 2022
Response from Greg & Jenny. on 28 Feb 2022
Hi John, Sorry you had to walk up stairs please request a downstairs unit to avoid the stairs but thanks for your time to submit a review. Kind Regards,

2/10 Terrible

Lynelle

Stayed 3 nights in Feb 2022

8/10 Good

Bradley

Liked: Cleanliness, room comfort
Broadbeach
Great location and accessible to everything.
Stayed 3 nights in Jan 2022
Response from Greg & Jenny. on 26 Jan 2022
Hi Bradley, Thank so much for your feedback we wish you a happy new year and hope we see you again in the future. Kind Regards,

10/10 Excellent

KAY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to mall, beach, restaurants and grocery store. Jenny the host was most pleasant.
Stayed 2 nights in Dec 2021
Response from Greg & Jenny. on 28 Dec 2021
Hi Kay, Thank you so much for your excellent feedback we appreciate it and wish you a happy new year. Kind Regards,

6/10 Okay

Pam

Stayed 2 nights in Jul 2021
Response from Greg & Jenny. on 21 Jul 2021
Hi Pam, Thanks for your feedback. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Handy to shopping , beach and restaurants. Very clean.
Stayed 2 nights in Jul 2021
Response from Greg & Jenny. on 5 Jul 2021
Hi, Thank you so much for your time to submit a review we appreciate your feedback. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2021
Response from Greg & Jenny. on 23 Jun 2021
Thanks for your feedback we appreciate it. Kind Regards, Island beach team.

8/10 Good

Carol

Liked: Cleanliness, room comfort
Holiday
Nice, clean accommodation, close enough to all that Broadbeach has to offer.
Stayed 7 nights in Feb 2021
Response from Greg & Jenny. on 15 Mar 2021
Hi Carol, Thanks for your time to submit a review we really appreciate your feedback our location is the best. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
GC solo
Nice and simple check in. Clean and tidy room.. Helpful manager ect..
Stayed 7 nights in Mar 2021
Response from Greg & Jenny. on 14 Mar 2021
Hi, Thank you so much for your feedback we really appreciate your time. Kind Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Holiday unit with laundry in bathroom. This was a bit of a tight squeeze but overall the unitwas very comfortable.
Stayed 2 nights in Mar 2021
Response from Greg & Jenny. on 14 Mar 2021
Hi, Thank you so much for your feedback we really appreciate your time. Kind Regards,

10/10 Excellent

EFSTRATIA

Liked: Cleanliness, room comfort
Perfect get away..
Lovely few day away.. perfect location, perfect weather and place was nice comfortable and clean.. will definitely be back..
Stayed 3 nights in Feb 2021
Response from Greg & Jenny. on 15 Feb 2021
Hi Efstratia, Thanks so much for your time to submit a review we enjoyed having you and really appreciate your comments. look forward to your return again our location is the best with everything Broadbeach has to offer only a few minutes walk. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well operated, convenient location to beach, shopping, dining and bars
Stayed 4 nights in Feb 2021
Response from Greg & Jenny. on 14 Feb 2021
Hi, Thank you for your great review we really appreciate it and hope you can stay again sometime in the future. Kind Regards,

10/10 Excellent

Bec, Hobart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin. Our apartment was very well equipped with everything you need to self- cater. The pool was a beautiful temperature and the spa was probably the best I've ever experienced. The wifi was limited but we didn't need that a we have plenty of data on our phones. The bed was comfortable also. There is a hotel pool from an adjacent property right behind the bedroom which can get noisy so bring earplugs if that will be a problem for light sleepers. Would totally recommend this property. Lovely manager too.
Stayed 13 nights in Dec 2020
Response from Greg & Jenny. on 5 Jan 2021
Hi Bec, Thanks so much for your time to submit a great review we loved having you and hope you can return again sometime in the future. Kind Regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought rooms were tired and needed an update especially bathroom/shower
Stayed 9 nights in Mar 2020
Response from Greg & Jenny. on 22 Mar 2020
Hi, Thanks for your time to submit a review we have taken on board your comments. Kind Regards,

8/10 Good

Les

Liked: Room comfort
Serviced apartment close to beach
lose to the beach and Pacific Fair. Short walk to cafes. The apartment was only serviced on our arrival and a week later when we left. Bed was very comfortable and big but the unit itself was a little jaded and an upgrade in furniture would certainly help. The pool is very small and any more than a few people would see it overcrowded. Overall pretty good value accommodation for the money.
Stayed 7 nights in Feb 2020
Response from Greg & Jenny. on 11 Mar 2020
Hi Les, Thanks for your time to submit a review our location is the best with everything Broadbeach has to offer only a couple minutes walk we have taken on board your comments. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Greg & Jenny. on 3 Mar 2020
Hi, Thanks for your time to submit a review. Kind Regards,

10/10 Excellent

Edward, Brisbane

Travelled with partner
Liked: Cleanliness, amenities
Close to main strip of broadbeach, access to pool, air conditioning was powerful for hot night, polite and friendly reception.
Stayed 2 nights in Feb 2020
Response from Greg & Jenny. on 1 Mar 2020
Hi Edward, Thanks so much for your fantastic review we enjoyed having you our location is the best with everything Broadbeach has to offer only a few minutes walk again we appreciate your comments. KInd Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2020
Response from Greg & Jenny. on 1 Mar 2020
Hi, Thank you for your time to submit a review we really appreciate your comments and hope you can return again sometime in the future. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was so close to beach and very private. It had a lovely pool. Bed extremely comfortable
Stayed 7 nights in Feb 2020
Response from Greg & Jenny. on 29 Feb 2020
Hi, We really appreciate your time to submit a review we thank you for your comments and hope you can return again sometime in the future. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a hop skip and jump to the beach, the pool and spa are good, very short walk to shops, nothing to fault, would recommend this stay.
Stayed 4 nights in Jan 2020
Response from Greg & Jenny. on 19 Jan 2020
Hi, Thanks so much for your great review we appreciate your comments and wish your family a happy new year. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Greg & Jenny. on 8 Jan 2020
Hi, Thank you for your time to submit a review we wish you a happy new year. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was lovely and very clean. The amenities were great, pool was lovely and clean. The beds were comfy. Staff were very friendly. Overall it was a very pleasant stay and will definitely be back.
Stayed 5 nights in Dec 2019
Response from Greg & Jenny. on 5 Jan 2020
Hi, Thank you so much for your great review we wish your family a Happy New Year and hope you can return again sometime in the future. Kind Regards, Greg & Jenny.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 3.5 star hotel. Close to beach, tram stop, and pac fair. Great pool and wonderful owners
Stayed 2 nights in Dec 2019
Response from Greg & Jenny. on 9 Dec 2019
Hi, We really appreciate your comments and hope you can return again some time in the future our location is the best with everything Broadbeach has to offer only a couple minutes walk. Kind Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right size for our stay! So very handy to Pacific Fair shopping mall and beach! Not far from local shops and restaurants!
Stayed 3 nights in Oct 2019
Response from Greg & Jenny. on 4 Nov 2019
Thanks very much for your time to submit a review we appreciate your comments. Kind Regards,

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location to Broadbeach however serious need of updating fixtures & fittings
Stayed 5 nights in Oct 2019
Response from Greg & Jenny. on 18 Oct 2019
Hi, We are 3.5 star resort we have taken on board your comments. Kind Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for a few nights. Very handy to all amenities, including transport
Stayed 2 nights in Sep 2019
Response from Greg & Jenny. on 26 Sept 2019
Hi, Thanks for your time to submit a review we appreciate your comments and hope you can return sometime in the future. Kind Regards,