Located in Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality is in the city center and near a train station. Everyman Theatre and Cheltenham Art Gallery and Museum are cultural highlights, and some of the area's notable landmarks include Cheltenham Town Hall and Tewkesbury Abbey. Looking to enjoy an event or a game while in town? See what's going on at Cheltenham Racecourse. Spend some time exploring the area's activities, including golfing.
Citrus Hotel Cheltenham by Compass Hospitality is located close to Everyman Theatre and Cheltenham General Hospital, and provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
Continental breakfast (surcharge), self-parking (surcharge) and express check-out
Guest reviews say good things about the overall value, helpful staff and location
Room features
All 59 rooms include comforts such as free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
Electric kettles, daily housekeeping and desks
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free offsite parking within 1 metre
Street parking available
Parking on site (GBP 10 per day)
Extended parking on site (GBP 8 per day)
Limited on-site parking
Food and drink
Daily continental breakfast available for a fee
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Lobby Bar
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
More
4 floors
Built in 1960
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between December 22 and December 27.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: approximately GBP 0–6.95 for adults, and GBP 0–2.95 for children
Self parking fee: GBP 10 per day
Extended parking fee: GBP 8 per day
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Frequently asked questions
How much is parking at Citrus Hotel Cheltenham by Compass Hospitality?
Limited spots are available. There is free parking nearby.
Citrus Hotel Cheltenham by Compass Hospitality Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 235 out of 773 reviews" "
10 - Excellent
235
Rating 8 - Good. 311 out of 773 reviews" "
8 - Good
311
Rating 6 - Okay. 136 out of 773 reviews" "
6 - Okay
136
Rating 4 - Poor. 55 out of 773 reviews" "
4 - Poor
55
Rating 2 - Terrible. 36 out of 773 reviews" "
2 - Terrible
36
7.8/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Paul
Travelled with group
23 Apr 2024
Liked: Cleanliness, staff & service
Hotel was excellent value and in the perfect location. It was clean, but is looking dated and in need of renovation.
The location of the hotel is so convenient because is just close to High Street, shops and restaurants. The hotel has parking and is very easy to find.
Gloria
Stayed 1 night in Mar 2024
6/10 Okay
Pauline
21 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ageing Concrete block, good location
Pauline
Stayed 2 nights in Mar 2024
8/10 Good
Andrew
7 Mar 2024
Liked: Staff & service
Convenient location in town centre. Plenty of selection of eateries close by. The hotel staff were friendly but the accommodation is in need of updating but perfectly adequate if all that is required is a basic hotel room with bathroom at a very competitive price.
The hotel was dirty & mouldy. Found a nail clipping by the bed so God knows when the carpets were last cleaned. Dust on every surface and mould around the windows. Bathroom was mouldy and not very clean.
Staff at front desk very helpful and polite.
Luis
6/10 Okay
Cecilia
1 Mar 2024
Disliked: Staff & service
Good: room was fine, very comfortable bed, cleaner was friendly. Acceptable budget hotel.
Bad: desk clerk told me the parking charge was £8 but when I returned with the car later he tried to charge me £10. I didn’t fall for it. Maybe I should give him the benefit of doubt but I got the feeling it was deliberate. No apology was forthcoming.
Cecilia
Stayed 1 night in Feb 2024
2/10 Terrible
tim
4 Feb 2024
i was told i did t have a booking on that night and was turned away, I ended up sleeping in a bush