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Reviews of Hotel Vittoria & Orlandini

3 out of 5
Hotel Vittoria & Orlandini
Via Balbi 33, Genoa, GE

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 240 reviews" "
Rating 8 - Good. 124 out of 240 reviews" "
Rating 6 - Okay. 35 out of 240 reviews" "
Rating 4 - Poor. 8 out of 240 reviews" "
Rating 2 - Terrible. 3 out of 240 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Otto, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea, Paolo and the rest the staff make this Hotel Vittoria shine, the very minute we arrived we were welcomed with a first class service, accommodations, facilities, beds, their friendly and professional attitude makes every guest feel special, a total of three nights became memorable, we recommend Vittoria Hotel highly, absolutely great, thank you
Stayed 3 nights in Oct 2023
Response from Paolo on 28 Oct 2023
Dear Mr. Otto,Thank you very much for this excellent review. We are very pleased to know that your stay at our hotel was pleasant. Hoping to have you as our guest again on a future occasion, I send you our best wishes.Kind regards from GenoaPaolo and the Hotel Vittoria Staff

8/10 Good

elias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
bathrooms with black mold, front prestación of the hotel horrendous, enything else very good!
Stayed 1 night in Oct 2023

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and breakfast
Stayed 2 nights in May 2023

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Every single staff member went out of their way to make you feel welcome. The hotel is in a great area for tourist. Close to the train station and even on the tourist bus route.
Stayed 1 night in Sep 2022

10/10 Excellent

Nahid, St Johns

Liked: Cleanliness, staff & service, amenities
Very kind and attentive staff. Great breakfast. Good location
Stayed 1 night in Jun 2022
Response from Paolo on 27 Jun 2022
Dear Ms. Nahid, Thank You very much for your special review and for your stay in our Hotel. Best Regards from genoa Paolo - Bookings

8/10 Good

john

Liked: Cleanliness, staff & service
CHeap and cheerful central hotel in Genoa
Great central venue to explore City. Felt very safe as stayed during Covid-19 outbreak. Staff couldn't have been more helpful. Room a little tired in decor but about right for price we paid. Hard mattress so good for anyone with a bad back.
Garibaldi
Ferrari Square
View over City
View over City
Stayed 2 nights in Aug 2020
Response from Paolo on 30 Aug 2020
Dear Mr. John, Thank you for your excellent review and for your stay in our hotel. I hope to have you again our guest in a future occasion and I send you Best regards from Genoa Paolo - Bookings

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, room comfort
Excellent Location
Staff were extremely helpful and friendly. The hotel is in an ideal location for the train station, airport bus and cruise port. Whilst our room was very large and clean, it was very basic and could do with being up-dated. It did represent good value for money with breakfast being a bonus.
Stayed 2 nights in Jan 2020

10/10 Excellent

Sussan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Very convenient to port and train station. Excellent breakfast. Extremely helpful staff. It made our Genova stay a pleasant one!
Stayed 1 night in Jan 2020
Response from Andrea O. on 20 Jan 2020
Dear Mr.Graeme , Thank you for your comment and for your stay in our hotel. A cordial greeting from Genoa Andrea O. - Reception

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good and value for money. Satisfied all the requirements
Stayed 1 night in Jan 2020
Response from Paolo on 8 Jan 2020
Dear Sirs, I thank You for your excellent review and for your stay in our Hotel. Best Regards from Genoa Paolo - Bookings

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
In a very convenient location close to airport. Front desk manager was extremely helpful and nice.
Stayed 1 night in Dec 2019
Response from Paolo on 9 Dec 2019
Dear Madam, thank you for your excellent review. I am very pleased to know that your stay in our Hotel was pleasant. Hoping to have you again our guest on a future occasion, I send you my Best Wishes of Merry Christmas and Happy New Year Paolo - Bookings

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is extremely difficult to find. But once inside everything is okay.
Stayed 2 nights in Oct 2019
Response from Paolo on 5 Nov 2019
Dear Mr. Roger, I thank You for your review and for your stay in our Hotel. Best Regards from Genoa Paolo - Bookings

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Génova!
Our stay in Genoa proved extremely satisfying unforgettable.
En la Plaza Ferrari.
Stayed 3 nights in Oct 2019
Response from Paolo on 31 Oct 2019
Dear Mr. Emilio, I also thank you on behalf of all the staff for your excellent judgment. We are very happy that your stay at our Hotel was pleasant and we hope to be able to have you again as a welcome guest on a future occasion. Best regards from Genoa Paolo - Bookings

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Paolo on 7 Oct 2019
Dear Mr. John, I thank You for your excellent Review and for your stay in our Hotel. We are happy that your stay at our hotel was pleasant. We hope to be able to have you as a welcome guest in a future occasion and, in the good day, send you my most Best regards from Genoa Paolo - Bookings

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm welcome, clean cool room. Excellent coffee with breakfast. Plentiful breakfast. Great location. Paoulo gave great advice on where to go and kindly offered assistance on our return journey to genoa. An excellent choice.
Stayed 2 nights in Aug 2019
Response from Paolo on 18 Aug 2019
Dear Sirs/Madam, I thank You for your kindly review and for your stay in our Hotel. We wait You in a future occasion and I sent You my Best Regards from Genoa Paolo -Bookings

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent one night before cruise
Stayed 1 night in Jun 2019
Response from Paolo on 8 Aug 2019
Dear Mr. Michael, I thank You for your kindly review and for your stay in our Hotel. Your satisfaction is also ours. Every time a guest leaves our hotel satisfied it is a source of pride for us. Hoping to have you again our welcome guest in our facility on a future occasion, I wish you a good summer and send you my most Best regards from Genoa Paolo - Bookings

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jun 2019

6/10 Okay

lucia

Liked: Cleanliness, staff & service
Hotel was old but service was friendly and rooms are clean. There is an elevator that brings you up to lobby area
Stayed 1 night in Mar 2019
Response from Paolo on 27 May 2019
Dear Mrs. Lucia, I thank You for your stay in opur Hotel and for your review. Best Regards from Genoa Paolo - Bookings

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large room. Water pressure in shower was a bit low, but not too bad. Very convenient to train station. Ten-minute walk to old town. Friendly staff.
Stayed 2 nights in Dec 2018
Response from Paolo on 1 Jan 2019
Dear Sirs/Madam, I thank You for your review and I thank You for your stay in our Hotel and I sent You my Best Wishes of Happy New Year Paolo Gerolla - Bookings

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Paolo on 20 Nov 2018
We thank You for your comment and for your stay in our Hotel. Best Regards from Genoa Paolo Gerolla - Bookings

8/10 Good

Michael B

Liked: Cleanliness, staff & service, room comfort
Genoa in transition.
The Hotel is convenient to Principale Train Station; a bit tired. It’s family owned and managed for generations; very helpful staff. Genoa itself is a bit gritty except for the new Harbor area where we walked to from the hotel. Nervi is a 20 min train ride.
Stayed 1 night in Sep 2018
Response from Paolo on 20 Nov 2018
Dear Mr. Michael, We thank You for your comment and for your stay in our Hotel. Best Regards from Genoa Paolo Gerolla - Bookings

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is easy to find. It located close to the train station and to the main attractions. It was clean in the room. Good breakfast (eggs, sausage, cheese, pastries) . Very kind staff -helped carry the suitcase, gave books with information about Genoa.Good free wifi. I lived in a single room. Unfortunately, it does not have a safe or refrigerator, although they are in double+ rooms.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the port and main attractions, Good value
Stayed two nights here, in the twin room. Small balcony with a decent view. Buffet breakfast available. Hotel staff were nice and helpful. The hotel is close to the port, and two minutes away from the train station.
Stayed 2 nights in Sep 2018
Response from Paolo on 11 Sept 2018
Dear Sirs/Madam, I thank You for your stay in our Hotel and I thank You for your message. Best Regards from Genoa Paolo Gerolla - Bookings

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Delightful hotel in great location
very happy with our stay.
Stayed 2 nights in Jul 2018
Response from Paolo on 21 Aug 2018
Dear Mr. David, We thank You for your appreciate message. We thank You for your stay in our Hotel and We sent You our Best Regards from Genoa Paolo Gerolla - Bookings

10/10 Excellent

Orson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Vittoria & Orlandini surprises you!
Hotel Vittoria & Orlandini is a hotel which will give you a lot of surprise. You'll find it very comfortable with your stay in Genova. The room is spacious and clean. It's only one block away from the Piazza Principe Railway Station. But you have to take a lift (elevator) downstairs to go up to the hotel (Left turn from the Pharmacy. Its location seems to be in a "cul de sac". You will find a yellow sign, Hotel Vittoria & Orlandini. Breakfast room is a nice place to have your breakfast. All kinds of coffee for you to drink. All kinds of bakery for you to taste. "Paul" is very helpful and knowledgeable about the city. He will tell you where to walk to see Genova and nearby towns. We enjoyed our stay there for a week. All kinds of restaurants on the street for your to choose. Will come back next time if we go to Genova again.
Response from Paolo on 8 May 2018
Dear Sirs/Madam, We thank You for your message. We are very happy when our guests are satisfied. We thank You for your stay in our Hotel and We sent You our Best Regards from Genoa Paolo Gerolla - Bookings

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went out of way to make stay enjoyable
Staff always informative and helpful. Breakfast was good and staff always pleasent.
Stayed 1 night in Mar 2018
Response from Paolo on 3 Apr 2018
We thank You for your review and for your stay in our Hotel. Best Regards from Genoa Paolo - Front Desk

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place good service you feeling by home.
Stayed 2 nights in Jan 2018
Response from Paolo on 6 Feb 2018
Dear Mr. Carlos, I thank You for your stay in our Hotel. We are very happy for your review. Thank You agains and Best Regards from Genoa Paolo Gerolla -Bookings

10/10 Excellent

Marianne, Brampton, Ont. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel was lovely with a great staff service
The hotel was very quaint, very clean and had an ambiance of old gracefulness, well cared for. The proprietor suggested a restaurant for our first meal in Italy and it was the best food we ate all week. We also received a 15% discount for staying at the Hotel. The closeness to the Transit hub was useful and also the location of the harbour for catching the cruise ship was ideal. Although we could have walked to the ship we opted to take a cab, which the hotel secured for us very quickly. The hotel was a little hard to locate as the enterance was set back from the sidewalk. The breakfast was continental but had everything you asked for and it was filling. I would definitely recommend this hotel to my friends and family although it did not have all the bells and whistles of a large chain hotel it was very restful and accommodating. I hope to someday return to this hotel and Genoa itself.

6/10 Okay

Guelma, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the train station.
Staff very helpful with a minor illness, allergies.
Stayed 4 nights in May 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little gem
Hotel is close to the Genova Principe rail station. There is an elevator to get to the hotel lobby from the street and then there are a few stairs from the lobby to the room elevator but the desk clerk was very helpful and brought our bags up and down. Breakfast that was included was adaquate. Bathroom was small but functional. Room wasn't very large, but had a roomy feeling to it based on placement of furniture. Good value. There is an excellent restaurant across the street from the hotel for dinner, nice choices and variety, reasonable prices,,plus a discount if you mention you are staying at the hotel.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and very friendly!
My wife and I stayed in August and it was wonderful, the staff were so friendly and helpful and we really felt like we were in Italy thats for sure! The breakfast was great, plenty of options and terrific coffee. The rooms are from another era but that absolutely adds to the charm, wonderful! Can't speak highly enough about the hotel for value, friendliness, cleanliness and location it cannot be beaten, we will be back. Thank you for the wonderful stay :)

8/10 Good

Lai Chiu

Liked: Cleanliness, staff & service, room comfort
Great service
This is our 1 night return stay after a cruise. The gentleman on duty at the reception desk was Friendly and helped brought our luggage to our room, which service was not usually provided in 3-star hotels. Big thanks to the staff.

8/10 Good

Lai Chiu

Liked: Cleanliness, staff & service, room comfort
The gentleman on duty at the reception desk spoke very good English, was courteous and helpful. The hotel was within walking distance of the cruise terminal and ideal for cruise passengers who wish to spend a day or two in Genoa before or after the cruise.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great location without blowing your budget
The hotel was located right by Genoa Piazza Principe station, which was nice as I didn't need to walk much carrying my luggage. The staff was friendly & helpful. The room had a large comfortable bed & equipped with everything you'd need for your stay. It was an easy, nice walk from the hotel to the historical center of Genoa such as Via Garibaldi. I think it is a nice option for someone who's looking for a moderately priced hotel, yet conveniently located.

8/10 Good

Vincent, Tullamore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a nice price.
Sadly our stay was only for one night, so we did not get to see much of the city. We arrived by train from Milan and were delighted at how close the hotel was to the railway station. The immediate area was old and atmospheric and our walk in and around the many small streets/alleyways near the port was a treat. We were in Genoa during the Euro football and watched the 1st game of the tournament in the " HB Café 1969" whose owner is a mad Sampadoria fan. We had a good night with him and a few of his regular customers.

8/10 Good

dina, alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and main attractions
The room is super clean. The bathroom and shower tad small but this is common in Italy. The staff is very helpful and pleasant to deal with. They might look a bit grumpy at first but it's an external thing , you pass that and they are nicest people to deal with. Good breakfast.

8/10 Good

Janette, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
Central Hotel is a Hidden Gem.
This is an old hotel, so do not be alarmed when you see the room at first. However, I can only be positive about our stay at the Vittoria. The air conditioning unit within the room meant that we could control the temperature, the bed was comfortable and the shower was the best one we encountered in Italy. Additionally, the included breakfast was adequate. The reception and breakfast staff were excellent - friendly and really very helpful, especially with the luggage. We really enjoyed our night in Genoa at the Vittoria and we would stay here again.

8/10 Good

Andrew M.

Liked: Cleanliness, staff & service, room comfort
Great short break in Genoa
Genoa was the last stage of our little tour and Hotel Vittoria made it a fitting finale. Helpful and friendly staff, great rooms which were clean, spacious and somehow immaculately Italian, and a lovely breakfast made this a great base to explore the city from.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rafael, Miami, Florida

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Difficult access
The hotel has a very good condition but difficult to access. This well located, close to the port and the railway station, but no garage. For someone without luggage, very well, but if you're like me who was traveling for 18 days with 3 luggage does not work

8/10 Good

Norberto, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family hotel. great service
family hotel. great service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for cruise passengers
Big room, generally comfortable; highly accessible, 5 minutes walk from the train station and 10 minutes walk to the cruise terminal; rooms not facing the main road therefore comparatively quiet. Sightseeing spots and main shopping areas are within walking distance.

6/10 Okay

Geraldine, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming.
Great reception. Great location for the train. Some worry about security.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice location, decent service, outdated hotel
The Vittoria hotel is long overdue for a renovation (bathroom facilities especially). Rooms are NOT sound-proof: we could hear every single word from folks who happened to arrive in the middle of the night and get a room next to ours. Our night sleep got ruined.

8/10 Good

Steve, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 100 meters from the train station
Breakfast and WIFI included in our rate. Plain but nice room. Only negative was only one wall outlet for charging our iPads, phones, and cameras.

10/10 Excellent

Judy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance to several sights
Upon arriving at the hotel we were a bit skeptical. It sets back from the street and there is another business or two below the hotel. You enter doors to the building and there is a sign pointing to the hotel. You go up the elevator a floor or two to the hotel. However, the old adage "You can't judge a book by its cover" comes to mind. The room was immaculate, the bed comfortable, and the bathroom large. George at the front desk was so helpful and willing to answer all our questions. He referred us to a restaurant for dinner (which was very good) and told us to tell them he sent us. The restaurant gave us a discount. I would go back to the Vittoria again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have stayed at
Perfect location extremely close to the main station in Genova, but on top of that it was a comfortable clean room. I was extremely impressed as well with the quality of service at the hotel everyone was extremely cheerful. The man at the front even walked me up to my room on the fourth floor. Overall I was very impressed by this hotel and would not hesitate to stay there again.

8/10 Good

From SF, SF

Liked: Cleanliness, property conditions & facilities
Inexpensive
Good experience. Room is large. The breakfast is so so.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service.
It was short but nice stay.