Triple Room | Balcony

Reviews of Albergo della Posta

3 out of 5
Albergo della Posta
Via Balbi 24, Genoa, GE

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 81 reviews" "
Rating 8 - Good. 44 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 4 out of 81 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

andrew

Travelled with group
Liked: Staff & service, amenities
Would have been top marks if not for the smell from dirty cushion covers and filthy bedspread that permeate the otherwise spotless room
Stayed 1 night in Nov 2023

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Sep 2023
Response from su on 22 Sept 2023
Good evening:he has not stayed in the Hotel his review is not true

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this hotel. Stay away. I was left without a hotel room at 9pm stranded. I had two confirmations from Expedia regarding my booking. One being a text confirmation the other an email. When I showed up to check in, the woman at the front desk said it’s canceled. I showed her my confirmation, she said that’s between you and the booking agency. I showed her both confirmations, she began screaming at me to speak Italian I’m in Italy. The entire city of Genoa was booked and I was left with no hotel room. I contacted Expedia and they informed me it was a confirmed booking and the hotel was to collect the payment in local currency. The hotel decided since it didn’t receive a credit card payment in advance to give my confirmed room away another person. This hotel should be taken off as an option on Expedia as they could do this again to another person.
Stayed 3 nights in May 2023

8/10 Good

Carolee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Ilyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Andrew

Liked: Staff & service
Reasonably good plaice to stay.
Lovely staff in nice old style hotel. Bathroom was a bit small to be almost unworkable. Good location to the trains and plenty of good eateries around it. Though description of waterfront and bar was a bit of a stretch. But safe and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Larry, oregon

Liked: Cleanliness
genoa, italy
The hotel was vintage but clean however because of age the rooms were small and the décor was dated. The beds did not have too much firmness left in them and the walls were thin to the neighboring room and street noises. The staff, although limited in alternate languages, were hospitable and accommodating. Parking was non-existent at the hotel, although pricey private parking was within walking range. The hotel is on a one-way narrow road making it difficult to navigate for unloading purposes. The neighborhood was actual local Italian immersion!

8/10 Good

-Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station and clean
Very nice place. Hosts were very nice. Clean and good breakfast. Great location and value for Nice.

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice location close to train station.
Nice location, nice staff, OK breakfast (for 5 euro), but the hotel is not 3 stars. The internet works well, but lightbulbs were missing from fixtures, insufficient toilet paper, malfunctioning TV, no extra pillows. Clean, but a spartan 2 star accommodation, and thus overpriced at "3 stars."

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good Stay Near Train Station
Hotel is located near train station within 10 minute walk. Signs for hotel are posted. It is located next to camel. Hotel is about 15 walk to main downtown area. Great breakfast with variety if options. Friendly staff, map of downtown provided. Clean, functional room. No complaints, would stay again.

10/10 Excellent

Happy Traveller, Tiptree, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location minutes from Príncipe station
We had a lovely stay at the hotel, the staff were very friendly & welcoming. Via Bambi is a main route into the city, it's also very easy to get to the port area & old town all by foot. Genoa is a fabulous city to visit - thank you & well done. See you next trip. Would definitely stay again & recommend.

8/10 Good

Dee 'n' Steve, Osoyoos BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a stopover on the way
We were well pleased with this hotel - very clean, very efficient, staff willing to offer good suggestions & good directions for restaurants. The a/c & wifi were astonishing in their efficiency. Being close to the Principe train station was on the one hand terrific - 5 minute walk to track side - on the other hand a little concerning to be out late at night.

10/10 Excellent

bizhou, genova

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Agostino

Stayed 1 night in Sep 2023

10/10 Excellent

pietro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unica pecca che non Ci sono parcheggi e la colazione è apparte per il resto tutto ok per un weekend
Stayed 2 nights in Aug 2023

10/10 Excellent

Fredrik

Stayed 1 night in Aug 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Simonetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Filomena

Stayed 4 nights in Jul 2023

8/10 Good

Fernanda janaina

Liked: Cleanliness, staff & service, property conditions & facilities
Ci siamo trovati bene, camera, bagno pulito...
Stayed 2 nights in Jun 2023

8/10 Good

Niklas

Liked: Cleanliness, staff & service, room comfort
A budget hotel in city center of Genua.
A small budget hotel in perfect location in Genoa, close to the central station and the old town. No luxury, but the rooms are nice and clean.
Stayed 4 nights in Jun 2023

8/10 Good

Glaucia

Travelled with group
Stayed 1 night in Jun 2023

8/10 Good

FRANCESCO

Stayed 2 nights in Jun 2023

8/10 Good

Camille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pas d'accès en voiture. Mais personnel sympa. Assez bien situé si on aime marcher
Stayed 1 night in May 2023

8/10 Good

Mauro

Stayed 1 night in Apr 2023

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Central and ok
Central, close to the railway station. Standard is not high, but you have everything you need. Clean. A bit noisy from the street.
Stayed 2 nights in Jul 2022

8/10 Good

Kazuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近、便利。
ジェノバプリンチペの駅近で便利。運良くバルコニー付きの最上階だったのでゆっくりできました。プリンチペの駅は地下鉄と連動。各エリアに行けるバスターミナルがあります。
Stayed 3 nights in May 2022

6/10 Okay

Davide

Disliked: Property conditions & facilities
Hotel in die Jahre gekommen.. Preis-Leistungsverhältnis ungenügend.
Stayed 2 nights in Apr 2022

4/10 Poor

Johannes Matthias

Travelled with group
Gebuchte Frühstück und es wird von der Unterkunft keins angeboten
Stayed 1 night in Oct 2021

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Dårlig oplevelse
Ankommer lørdag formiddag, hvor manden i receptionen er utrolig lidt serviceminded, meget akavet og stille. Værelset vi skal bo på er fint, ikke noget særligt - dog lidt beskidt… Jeg havde bestilt et ophold til 5 nætter, hvori det fremstod, at morgenmad var inkluderet, hvilket jeg selvfølgelig betalte ekstra for.. Da vi spørger en ny receptionist samme aften som vi er ankommet, hvad tid morgenmad er, siger han, at de har lukket for morgenmaden. Vi prøver at forklare ham, at vi altså har betalt for morgenmad, men han nægter at lytte eller udføre en dialog - han står bare, nærmeste råbende, og siger “No breakfast, no breakfast”, indtil vi til sidst opgiver og forlader receptionen. Da vi kommer ned næste morgen, på vej ud for at finde morgenmad et andet sted, bliver vi stoppet af en tredje receptionist, som spørger om det er os der har bestilt morgenmad, hvortil vi svarer ja og bliver ført ind i morgenmadsrummet. Her får vi serveret “morgenmad” som består af sur kaffe, en tør croissant og nogle tuc-kiks. Meget fint af dem, at de serverede en form for morgenmad til os (vi var de eneste på hele hotellet der fik morgenmad), men det var tydeligt, at de under normale omstændigheder serverer en mere omfattende morgenmadsbuffet, og at dette bare var en lappe-løsning, for at undgå problemer. Kommer aldrig til at booke et ophold her igen.
Stayed 5 nights in Oct 2021
Response from La Direzione on 8 Oct 2021
Hej kære gæst, Vi beklager meget, at du ikke havde et godt ophold, men vi vil gerne komme med nogle afklaringer. Da han ankom til hotellet, trak han gentagne gange døren i stedet for at ringe på klokken med risiko for at bryde den. Hendes sats inkluderede ikke morgenmad, og hun betalte IKKE noget, men vi tilbød hende at undgå argumenter ved at prøve at gøre noget behageligt. Ved sin ankomst betalte han kun turistskatten. Desværre er det ifølge de anticovide regler i Italien ikke længere tilladt at levere morgenbuffet. Faktisk er morgenmadsservicen suspenderet, vi måtte levere hurtig morgenmad serveret. Vi beklager, at du ikke kunne lide vores kaffe, men det vil tydeligvis være enestående i Danmark. Desuden har personalet altid brugt venlige måder, hilser hver gang uden nogensinde at have modtaget et svar, men en stor ligegyldighed (jeg håber ikke, det er en dansk skik!).

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liegt zentral im Zentrum. Wird von Expedia mit Frühstück angeboten es gibt aber keines.
Stayed 1 night in Oct 2021

10/10 Excellent

Jérémy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

6/10 Okay

Sylvie

Travelled with family
Liked: Cleanliness
Proche du centre l hôtel est un peu vieux mais propre 22 € pour le parking privé sécurisé la nuit
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Situation idéale pour voyages en train, à 5 min. de la gare. Bon marché et propre. On peut difficelement demander plus pour le prix en haute saison.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A due passi dalla stazione
A pochi passi dalla stazione ferroviaria di Genova Piazza Principe. Davvero comodo. Ideale per una notte a Genova viaggiando in treno.
Stayed 1 night in Dec 2020

8/10 Good

Emanuele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Genova
Personale gentile, comodo per la vicinanza alla stazione Porta Principe. Buona la colazione, pulizia soddisfacente. Camera un pochino piccola ma in centro a Genova non si può avere tutto
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Posizione ottima, servizi essenziali, stanza comoda e silenziosa.
Stayed 1 night in Jul 2019

10/10 Excellent

Roberto, Roma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E' un ottimo hotel nel centro di Genova. Ringraziamo in particolare il receptionist che ci ha fatto l' accoglienza di sera. Pulito, ottima colazione, tranquillo.Da ritornarci.Ciao Genova!!! Excellent hotel in the city center. We thank a lot the evening receptionist for the hospitality. Clean, good breakfast,quiet. I will come again. Hello Genova!!!
Stayed 3 nights in Jun 2019

6/10 Okay

Paola

Disliked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Manuela, Parma

Liked: Staff & service, property conditions & facilities
Molto comodo perché a due passi dalla stazione centrale, abbiamo trovato posto prenotando il giorno stesso per due notti. Personale gentile e disponibile, colazione discreta principalmente dolce. Camera senza infamia e senza lode, l'unica pecca l'insonorizzazione non è ottimale, le pareti veramente sottili fanno passare i normali rumori di conversazione dalle altre camere.
Stayed 2 nights in Nov 2018

10/10 Excellent

stefania, Tesero TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo e cordiale il personale , hotel pulito e in ottima posizione . Giusto il rapporto qualità prezzo
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ho visto che il prezzo della camera rispetto a quello pagato alla prenotazione era molto diminuito, non dovrebbe essere l'opposto?
Stayed 2 nights in May 2018