The hotel staff were all very good. My room had very thin walls, small and I did not find the pillows very comfortable. In addition the blinds covering the windows were thin allowing in some outside light. Whilst there is a gym and sauna these facilities do not officially open until 7am, the gym is in a small room but packed with lots of equipment, just workable if you are the only person training. I personally enjoyed the breakfast, but it is limited I terms of choice. This hotel has very good access to public transport. i spend a lot of time in Geneva due to my work and I have stayed in most hotels within the price bracket £300 per night and lower. All Geneva hotels provide free public transport and on arrival at Geneva airport you can get a free public transport ticket with allows the free use of public transport for 80 mins. All trains leaving Geneva airport stop in Geneva central station.