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Reviews of APA Hotel Hakata Ekimae 4 chome

3 out of 5
APA Hotel Hakata Ekimae 4 chome
4-10-15, Hakata-ekimae, Hakata-ku, Fukuoka, Fukuoka-ken

Reviews

7.2

Good

Rating 10 - Excellent. 196 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 303 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ken, New York

Stayed 1 night in Jun 2023
Response from フロント 酒井 on 23 Jun 2023
この度はアパホテル〈博多駅前4丁目〉へご宿泊頂き誠にありがとうございます。ご滞在中は快適にお過ごし頂けましたでしょうか。また博多へお越しの際は当館をご利用頂けますと幸いでございます。口コミのご投稿ありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

Yasue

Stayed 1 night in Mar 2023
Response from フロント 酒井 on 11 Mar 2023
この度はアパホテル〈博多駅前4丁目〉をご利用頂き誠にありがとうございます。最高評価を頂き大変嬉しく思います。今後もお客様にお選び頂けるよう日々邁進してましります。お忙しい中の口コミのご投稿ありがとうございました。またのご利用をお待ちしております。

10/10 Excellent

Mary Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was peaceful
Stayed 1 night in Sep 2022
Response from Front OSATO on 4 Sept 2022
Thank you very much for using the Apa Hotel 4-chome in front of Hakata Station. In addition, we have received a high evaluation and all the staff are very impressed. We will continue to work with a spirit of improvement, so thank you. We look forward to seeing you again. Thank you for your contribution while you are busy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from フロント 今村 on 27 Mar 2020
この度はアパホテル〈博多駅前〉をご利用いただきまして誠にありがとうございます。 ご宿泊期間お客様に満足していただけたようでスタッフ一同大変嬉しく思います。 また機会がございましたら是非当館をご利用下さいませ。 この度は貴重なお時間を割いていただき誠にありがとうございました。 またのご来館お待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴한가격에 머물 함
저렴한 가격에 머물만 함. 침대에서 좀 냄새가 나긴 함.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020
Response from フロント 北之園 on 13 Jan 2020
この度はアパホテル〈博多駅前〉にご宿泊頂き誠にありがとうございます。しかしながらお客様のご期待に添えなかったようで、大変申し訳ございませんでした。皆様にご満足頂けるよう今後も努めてまいります。ご評価頂きましたこと重ねてお礼申し上げます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from フロント 前田 on 9 Jan 2020
この度はアパホテル〈博多駅前〉をご利用頂き誠にありがとうございます。快適にお過ごし頂けましたでしょうか。また機会ございましたら当館をご利用下さいませ。お忙しい中のご投稿誠にありがとうございました。

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel is in a great location. A bit small, but that's typical for most Japanese hotels. Would recommend.
Stayed 2 nights in Dec 2019
Response from Front desk Kitanosono on 30 Dec 2019
Thank you very much for sharing your experience at APA HOTEL 〈Hakataekimae〉. We sincerely appreciate your fabulous feedback. We will continue our effort to provide the best service for our guests. Again, thank you very much for the comment you gave us. We sincerely hope to welcome you back on your next visit to Hakata.

6/10 Okay

Verified traveller

Disliked: Cleanliness
OK Hotel
I like the price of the hotel. It was little interesting that a hotel staff could not pull out my luggage because it was too heavy I believe. My bathroom had moderately bad order. Also, it was hard to find this hotel. If you stay at this hotel for a couple of days it's ok. They gave me an extra coffee to go which was nice.
Stayed 1 night in Dec 2019
Response from front desk Kitanosono on 27 Dec 2019
Thank you very much for sharing your experience at APA hotel〈hakataekimae〉. We sincerely apologize the inconvenience for bathroom. We take your points to our consideration to improve the situation.We are looking forward to your next visit.

10/10 Excellent

kart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from フロント 前田 on 22 Dec 2019
この度はアパホテル〈博多駅前〉にご宿泊頂き誠にありがとうございました。今後ともお客様に求められるホテルを目指し精進してまいります。また機会ございましたらぜひ当館をご利用下さいませ。

10/10 Excellent

Hal, Hilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and front desk very helpful in logging on and printing my airline tickets
Stayed 1 night in Nov 2019
Response from Front staff Kitanosono on 2 Dec 2019
Thank you for staying with us.We are very glad to hear such precious review. We are looking forward to seeing you again. Thank you.

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best property I have visited in Japan. I visit Japan frequently and I like to stay in all APA Hotel.
Stayed 2 nights in Nov 2019
Response from Front Imamura on 20 Nov 2019
Thank you for staying at APA Hotel Hakata Station.All the staff are very honored to be satisfied with our customers.Please use APA Hotel when you come to Japan.We look forward to seeing you again.

10/10 Excellent

PARK

Stayed 1 night in Nov 2019

10/10 Excellent

Zahara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay. Good room size. Good location. Received a small gift (Japanese energy drink)
Stayed 1 night in Oct 2019
Response from Front Imamura on 16 Oct 2019
Thank you for staying at APA Hotel 〈APA Hotel Hakata Ekimae〉.All the staff are very honored to be satisfied with our customers.We look forward to seeing you again.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
APA is always a good place to book. The beds are always comfy and the amenities are enough to get through your stay. Definitely will stay in future hotels from APA
Stayed 2 nights in Oct 2019
Response from Front Imamura on 13 Oct 2019
Thank you for staying at APA Hotel Hakata Ekimae . We are so grateful for your satisfaction and compliment.. We look forward to seeing you again.

6/10 Okay

Thibaud

Liked: Cleanliness, staff & service
Bed is to small, the mattress is too big for the bed, it make it unstable so it's uncomfortable
Stayed 5 nights in May 2019
Response from Clerk Kitanosono on 29 Jun 2019
Thank you for staying at this hotel. And we apologize to make you uncomfortable. We will improve this problem referencing your valuable opinion. We are looking forward to seeing you again.

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019
Response from フロント 上妻 on 7 Jun 2019
この度はアパホテル〈博多駅前〉にご宿泊頂き誠にありがとうございます。お客様のまたのご利用心よりお待ちしております。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the room stinks... however it is generally clean.
Stayed 1 night in Apr 2019
Response from フロント 井上 on 13 Jun 2019
この度はアパホテル<博多駅前>にご宿泊頂きましてありがとうございました。お客様のまたのお越しをお待ちしております。

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I was in Fukuoka on business and needed to. Ok a hotel last minute. I decided to give the APA eki mae hotel a try because I have stayed at APA hotels in the past and it was great! Perfect location, great restaurants eat by, I felt comfortable walking around the exterior early in the morning. I would definitely stay again!
Stayed 2 nights in Apr 2019
Response from フロント on 24 Apr 2019
Thank you for staying with us. We are glad to hear that. We hope to see you again. Front desk Furugen.

2/10 Terrible

Delfin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep far away from this hotel!
Front desk staff are the worst and discriminate foreigners. Makes their own rules and very rude.
Stayed 1 night in Apr 2019
Response from フロント 北之園 on 18 May 2019
Thank you for your visiting our hotel. We are very sorry for any inconvenient. We appreciate your valuable advice.

6/10 Okay

Wai Man

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from フロント 井上 on 3 May 2019
この度はアパホテル<博多駅前>にご宿泊頂きありがとうございました。お客様のまたのお越しをお待ちしております。

8/10 Good

sean

Liked: Cleanliness, staff & service, room comfort
Cheap and close to all transport
Right beside Hakata station, where the bullet train arrives and all connecting subway lines. Rooms are little aged, but bed was comfy, the shower wasn’t great, but good value for my stay
Stayed 1 night in Mar 2019
Response from Clark Masatani on 29 Mar 2019
Thank you for your staying. I'm looking forward to seeing you again. Thank you.

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, property conditions & facilities
no problem
Stayed 1 night in Mar 2019
Response from フロント ハヤツキ on 30 Apr 2019
この度はアパホテル<博多駅前>をご利用いただき誠に有難うございます。 高評価をいただき大変嬉しく感じております。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel. Common basic hotel you find around Japan
Stayed 1 night in Feb 2019
Response from フロント 井上 on 28 Feb 2019
この度はアパホテル<博多駅前>にご宿泊頂きありがとうございました。お客様のまたのお越しをお待ちしております。

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from フロント 上妻 on 14 Jan 2019
この度はアパホテル〈博多駅前〉にご宿泊頂き誠に有難うございます。お客様のまたのご利用心よりお待ちしております。

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from フロント 井上 on 12 Dec 2018
この度はアパホテル<博多駅前>にご宿泊頂きましてありがとうございました。 お客様のまたのお越しをお待ちしております。

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station
For one night, its ok. Typical small Japanese business hotel. Close to the station. 15 minute walk to main restaurant/bar area.
Stayed 1 night in Nov 2018
Response from フロント 井上 on 12 Dec 2018
この度はアパホテル<博多駅前>にご宿泊頂きましてありがとうございました。 お客様のまたのお越しをお待ちしております。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here. There are much better hotels in the area
Stayed 1 night in Nov 2018
Response from Front desk Tasaka on 12 Nov 2018
This time, thank you very much for staying at APA Hotel Hakata Ekimae. I am sorry that the customer was not satisfied with it. We will continue to improve our services to satisfy our customers in the future. In addition, if there is a meeting, it would be greatly appreciated.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from フロント 政谷 on 6 Nov 2018
この度はアパホテル<博多駅前>にご宿泊いただきまして誠にありがとうございます。 またのご来館心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2018
Response from フロント 松村 on 30 Oct 2018
この度は、アパホテル〈博多駅前〉にご宿泊頂きまして誠にありがとうございます。 ゆっくりお寛ぎ頂けましたでしょうか。 またのご利用をスタッフ一同お待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a right price!
Great location and friendly staff!
Stayed 1 night in Jul 2018
Response from Clark Masatani on 11 Aug 2018
Thank you for your stay. We are looking forward to seeing you again. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018
Response from 政谷 on 27 Jul 2018
この度は、アパホテル〈博多駅前〉にご宿泊頂きまして誠にありがとうございます。 またのご利用お待ちしております。

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick stop
Perfect price and location for a quick overnight stay while transiting to another area of Kyuushu. I definitely recommend the in hotel breakfast.
Stayed 1 night in Jun 2018
Response from 政谷 on 27 Jul 2018
この度は、アパホテル〈博多駅前〉にご宿泊頂きまして誠にありがとうございます。 またのご利用お待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very close to the train station.
As the ending/suffix of its name "-ekimae" suiggests, the hotel is "in front of the station". Well, it may not be right in front of the station, it's very close...like 5 minutes away from it. The room is very typical APA which is a Japanese hotel chain. Given the price and locations (they are everywhere), Although there is nothing fancy about, APA Hotel has become my preferred hotel chains over the last few years.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel but dirty and unloved
Was clearly once a great hotel but is now neglected and unloved. The room had walls covered in dirt marks and the carpet was stained. Only one lift for a ten storey hotel makes arriving and leaving difficult. The TV was positioned so that it was impossible to watch TV in bed. I would recommend choosing a different hotel as it's not cheap either
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good Location
Hotel is quite near to Fukuoka main Station. Room size is small like any others hotels in Japan but clean and well maintains. Free buffet breakfast is fine but need to wait quite some time to get seats during peak hour as dining area is too small.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good Location
Hotel is quite near to Fukuoka main Station. Room size is small like any others hotels in Japan but clean and well maintains. Free buffet breakfast is fine but need to wait quite some time to get seat during peak hour as dining area is too small.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Location
Hotel is quite near to Fukuoka main Station. Room size is small like any others hotels in Japan but clean and well maintains. Free buffet breakfast is fine but need to wait quite some time to get seat during peak hour as dining area is too small.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I think
Near Hakata station. I want better amenities. Bathroom smells not good. I think the room should be clean more.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eh
It was good but I was double booked.

6/10 Okay

Traveler, HK

Liked: Cleanliness, staff & service
Within 5 minutes walk from JR station
Very close to JR station and yet with quiet location. Could walk to nearby shops and restaurants, or take bus and subway to explore the city.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Not what we expected
Close to station. Room very cramped and too much clutter. However I don`t want to find a book in my room containing the ramblings of the right wing nutter which I found very offensive (APA Founder)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, food
It's close from the subway station and bus stop. The breakfast was really nice. Small room but i think its all over the japan and it was a reasonable price. Good service so i was satisfied with this hotel 100%. I will definitely go here again if i go hukuoka next time.

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to JR Station.
To find the hotel without an app: exit JR station via # 1 exit, walk to road, look left, note skyline with building title "XY Max"; the hotel is located behind, ie, one block off the main street. 10 minute walk.