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"Staff at front desk- awesome, professional, energized, helpful, happy, conversational! Valet staff SUPER AWESOME! Friendly,mannerly, efficient, helpful! The weekend was great- the hotel is great- location on beach perfect! Every staff we encountered were A ! "

"Amazing experience and Chris, young man at check was incredible and friendly. We would come back again for his service "

"Great ocean view, great location, great breakfast and food/ drink options. "

"The wait staff at the pool and beach were not very attentive. We had to chase them down to place orders for food and drinks. Once the food was delivered they did not come back for additional drink orders or to see if we needed anything. "

"Great experience"

"Even thought this is considered Universal's budget hotel, it was fantastic! The room was clean and spacious and the staff was kind and courteous. Will definitely stay here again! "

"This was a really great property. So much fun and very clean. The pool area was short distance from the room and the surroundings was very nice and well maintained. Will definitely be back again."

"Palazzo Lakeside is the City on a hill. Bright Shine with the the Light of Christ. “Let your light so shine before men, that they may see your good works, and glorify your Father which is in heaven” (Matthew 5:16). Our opportunities to shine are limitless. They truly take advantage of their opportunities to love people like Christ with the instructions of His word, the Bible. His instructions never fail. Our check in and service at the cafeteria was outstanding with Alanís and the rest of the staff. Every little detail reflects the constitution and mystery of the family giving by GOD the Creator. Genesis 2:24 “Therefore a man shall leave his father and his mother and hold fast to his wife, and they shall become one flesh". Making a priority standing our fundation on Him and the family we can all make a difference with His instructions no the world instructions as He sent us to make a difference and to shine, love and reflect His true. Thank you so much for your service 🙏♥️ "

"Love this plave! Clean, restaurants are closee for walking. You don't eve have to leave"