Located in Santa Croce neighborhood, Relais Santa Croce by Baglioni Hotels is connected to a rail/subway station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Historic Center - Downtown. Cathedral of Santa Maria del Fiore and Piazza del Duomo are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours and hiking/biking trails in the area.
Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
Florence Airport, Peretola (FLR) - 31 min drive
Restaurants
Finisterrae - 2 min walk
Pino's Sandwiches - 1 min walk
Le Vespe Cafe - 1 min walk
Koto Ramen - 1 min walk
Off Hook - 2 min walk
About this property
Relais Santa Croce by Baglioni Hotels
Luxury boutique hotel near Piazza della Signoria
Located close to Palazzo Vecchio and Piazza del Duomo, Relais Santa Croce by Baglioni Hotels provides dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. Adventurous travelers may like the cycling at this hotel. The on-site restaurant, Guelfi e Ghibellini, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks include:
Full breakfast (surcharge), bike hire and valet parking (surcharge)
A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge)
A front desk safe, concierge services and a 24-hour front desk
Room features
All guest rooms are individually furnished, and have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and bidets
Plasma TVs with satellite channels
Free infant beds, coffee/tea makers and daily housekeeping
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge) from 6 AM to 1 AM at scheduled times and on request
Valet parking on site (EUR 45 per night)
Food and drink
Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 39 for adults and EUR 39 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Guelfi e Ghibellini
Things to do
Bicycle rentals
Family friendly
Babysitting (surcharge)
Free cot
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Meeting room
Spa
In-room massages
Accessibility
Lift
More
Built in 1700
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels
Entertainment
Pay films
Smart TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Individual decor
Individual furnishings
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Express check-in available
Check-out
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between February 2 and May 13.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately EUR 39 for adults and EUR 39 for children
Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 3)
Valet parking fee: EUR 45 per night
Pet fee: EUR 50 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Relais Hotel Santa Croce
Relais Santa Croce
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Relais Santa Croce Hotel
Baglioni Relais Santa Croce Florence
Relais Santa Croce by Baglioni Hotels Hotel
Relais Santa Croce by Baglioni Hotels Florence
Relais Santa Croce by Baglioni Hotels Hotel Florence
Relais Santa Croce by Baglioni Hotels Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 145 out of 191 reviews" "
10 - Excellent
145
Rating 8 - Good. 32 out of 191 reviews" "
8 - Good
32
Rating 6 - Okay. 9 out of 191 reviews" "
6 - Okay
9
Rating 4 - Poor. 4 out of 191 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 191 reviews" "
2 - Terrible
1
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
james, billings
Travelled with family, Travelled with family and small children
Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.
There was absolutely nothing we did not like!
Being able to live in a 15th century Palazzo for several days was wonderful. It was further suported by exceptional concierge experiences especially from Denisa & Anna's genuinely thoughtful and professional suggestions & uncompromisingly follow-through. Best experience ever and I have been to Italy more than 50 times at top hotels, but this was the absolutely the best experience ever. Your business model is greatly needed keep expanding.
Laurence
Stayed 3 nights in Nov 2023
6/10 Okay
Emiliano
27 Sept 2023
Liked: Cleanliness, staff & service
Staff were amazing. Location was great. However the ground floor is shared with a restaurant which is not part of the hotel & you’re ushered to the first floor to check in. It is a beautiful old building but it needs an interior design make over. The brown leather sofas everywhere & bare concrete floors in the hallways might be modern but they don’t look very nice. We upgraded to a suite which was spacious but disappointing.
Outstanding lux. Hotel, in a great, convenient location, excellent, very friendly staff.
I wish, however, they'ld get rid of CNN on the list of TV channels.
Great hotel in every single way!!
Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again.