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Hotel Universo

3.0 star property
Comfortable Florence hotel in Santa Maria Novella with 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Universo

Deluxe Room | Minibar, individually decorated, individually furnished, desk
Superior Double or Twin Room, View | Room amenity
Front of property – evening/night
Bar (on property)
Deluxe Room | Bathroom | Hair dryer, slippers, bidet, towels
Reviews
7.8

Good

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services
The price is ₹19,057
Price available on 03/06/2024

Check out the area

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123
  • Popular LocationPiazza di Santa Maria Novella1 min walk
  • Popular LocationCathedral of Santa Maria del Fiore7 min walk
  • Popular LocationHistoric Center - Downtown5 min drive
  • AirportFlorence (FLR-Peretola)22 min drive
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Room options

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room, View | Minibar, individually decorated, individually furnished, desk

Superior Double or Twin Room, View

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Minibar, individually decorated, individually furnished, desk

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Minibar, individually decorated, individually furnished, desk

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 23.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Florence

Hotel Universo is located in Santa Maria Novella, a neighbourhood in Florence, and is near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Historic Center - Downtown and Pitti Palace. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi.
Visit our Florence travel guideOpens in a new window

What's nearby

  • Basilica of Santa Maria Novella - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Uffizi Gallery - 12 min walk
  • Historic Center - Downtown - 5 min drive

Getting around

  • Unità Tram Stop - 1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • Shake Cafe - 1 min walk
  • Banki Ramen - 1 min walk
  • Fiddler's Elbow - 2 min walk
  • Giglio Rosso - 2 min walk
  • Sabatini - 2 min walk

About this property

Hotel Universo

Hotel near Historic Center - Downtown
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel Universo provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, a lift and multilingual staff
  • A computer station, smoke-free property and concierge services
  • Guest reviews give good marks for the helpful staff and location
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is Hotel Universo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Universo?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hotel Universo on 3 Jun 2024 start from ₹19,056.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Universo?

Self-parking is available for EUR 35 per night.

What time is check-in at Hotel Universo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Universo?

Checkout is at noon.

Where is Hotel Universo located?

Located in Santa Maria Novella, this hotel is steps away from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Central Market are also within 10 minutes. Unità Tram Stop is only a 2-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Hotel Universo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 211 out of 714 reviews" "
Rating 8 - Good. 303 out of 714 reviews" "
Rating 6 - Okay. 131 out of 714 reviews" "
Rating 4 - Poor. 40 out of 714 reviews" "
Rating 2 - Terrible. 29 out of 714 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the location and services provided.
Stayed 3 nights in May 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is good for a very basic experience with a bed and a shower. It is located in a very walkable area in the heart of Santa Maria Novella. Staff was nice. It was very inconvenient with the WiFi night working for the length of our stay and they didn’t want to give us any kind of credit on our bill because we booked with a third party. There is WiFi in the square but I like to call my family after I’m done for the night and ready for bed. Otherwise, it was just ok.
Stayed 3 nights in May 2024

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located very close to the train station and that makes it very convenient. It is a place that meets the basic lodging conditions. The staff is very friendly and willing to provide good service. The room is clean and spacious; Perhaps your furniture requires an update. In general terms it is a good place to spend the night.
Stayed 2 nights in Apr 2024

8/10 Good

Thanawat, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has the smallest shower I have ever been.
Stayed 1 night in May 2024

6/10 Okay

Robert

Liked: Staff & service
Bed was hard, not clean around shower bottom, sink in bath drain plug not working. Staff was nice, apartment very small
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with suggestions for things to do, where to go etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Close to train, great pizza outside front door. Shower was a bit small if you are 6ft. Outstanding service, cool design.

2/10 Terrible

Eileen Joy

Worst hotel I’ve ever stayed
Mosquitoes lingering the room. Me and my daughter got mosquitoe bites . It’s winter but it’s so warm inside the room. No air conditioning. We cant control the heater
Stayed 3 nights in Dec 2023

8/10 Good

Dina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very well located in the heart of city center. Room very old but still everything is ok
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023