6/10 Okay
Keylla
Travelled with partner
25 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I’m surprised people rate the hotel as “wonderful.”
The hotel is located in a good area, with view of the famous “Ponte Vecchio”.
The staff is very nice and attentive. The breakfast is good. The room and decor look dated.
The room we stayed was very noisy! It looks like all the Trash Pick Up Trucks were there in the middle of the night picking up trash from the hotel and the restaurants in the area. Besides a bicycle station, where people come to drop them off at certain time in the night. The room was very cold and no heat. We used towels to cover the gaps in the window to keep the cold air away. Luckily they left extra blanket in the closet. The rooms have no heat only AC. The TV is very small and the volume is programmed to go to a certain number. You can’t change that. So, if you need hearing aids, put them in the highest volume to be able to watch TV.
It’s a hotel for young people who travel with back packs. Not recommended at all to elderly people. There is no doorman to help with luggage and people have to go one floor up on stairs carrying luggage and then take the elevator on the second floor to reach the lobby on the 5th floor.
Keylla
Stayed 3 nights in Apr 2024