8/10 Good
Jessica
Travelled with family and small children
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
The hotel itself was good. Staff was very nice and friendly. The free breakfast was a huge full spread and better than any hotel breakfast I’ve ever had included! All rooms are suites which was really nice to have the kitchenette and the room was very spacious with a separate living room. Now for the not so great…. You can tell this is in an area that used to be very nice when the underground mall was open but it’s now not an area you want to be in after dark. There were homeless and street walkers
Constantly around the hotel, especially at the run down Payless shoes store directly across from it were large amounts gathered and camped. We were on the 11th floor so
We really didn’t hear them, but I’m sure If we were on a lower floor it would have been noisy and all Hours of the night due to the “activity”. We were very thankful and appreciative of the valet parking they had and 24hr security that were always watching our rental Car and monitoring the hotel Entry area so my family was safe coming and going. Also the hotel Is being renovated so there was only 1 elevator working which slowed us down a bit, but overall it was a good experience.
Jessica
Stayed 4 nights in Apr 2024