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Reviews of Riad Salam Fes

5 out of 5
Riad Salam Fes
18 Derb Bennis - Douh, Fes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and unique
Amazingly beautiful. Each room is different. Some construction going on to add rooms but did not affect my stay. Breakfast was very good. Lovely rooftop to end your day on. Was with a tour group so did not spend any time walking around the outside of the property for area suggestions.
Stayed 2 nights in Feb 2020

10/10 Excellent

Neldes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad in the old Médina - Great choice
The location like all Riads are complicated but the hotel is just beautiful well renovated, this is an Aba in general experience if you are looking fir a truly Morocco experience. Keep in mind that they old buildings with limited services on alcohol (only red wine) and all badrooms have a smell, no terrible but is not nice other but is base on the old deer system of the Médina not the hotel, any other ríad would be the same. I would be back.... there is no question
Stayed 2 nights in Jan 2020

8/10 Good

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very beautiful Riad - we enjoyed our stay. However we were charged for breakfast when we thought it was complimentary and when we arrived she told us breakfast is at 730 so we assumed it was she did not name a price we ended paying $12 each for nothing extroidinary. The most expensive meal we paid for in Morocco
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Most amazing place I have ever seen. Great staff and hospitality. Place seems hidden and scary, but don’t be alarmed. Traveled alone with another female friend. People will try to be your guide just politely decline. Breakfast was awesome. Riad is close to Main square. Would recommend.
Stayed 2 nights in May 2019

8/10 Good

Chris, Portland, Oregon

Liked: Staff & service
Gorgeous common areas restored with detail and beauty. Numerous indescribably beautiful interior courtyards. The staff was extremely friendly and accommodating. They work and try hard and they all wear many hats. There are a few things amiss from making this a 5 star property - most in the details. For example, in my bathroom alone, 2 light bulbs were out or flickering, the toilet was broken in three different ways (seat, tank and plunger) and one light was falling out of the plaster. The chrome faucet had dirty water/toothpaste on it from the previous guest. My view (junior suite) was non-existent - it looked out onto a filthy glass panel that the bellman said they would clean but they didn’t. They are actively still doing construction work as of March 2019 and they start loudly at 6:30am. Some of the furniture was covered to protect it and scaffolding was in place with ropes around the pool. The housekeepers were great, but attempted to enter my room 4 times - all before 9am. The hotel description said they have 20 restaurants but I think they meant they had 20 tables / areas in the courtyard. I asked about dinner my first night and they said I have to choose then give them 2-3 hours to shop and prepare it - which is awesome, unless you expect a restaurant on site. I’d stay here again because the staff was so nice, but they need some help (perhaps from a consulatant) to truly make this a 5-star experience.
Stayed 2 nights in Mar 2019

8/10 Good

Cate, New York

Liked: Cleanliness, staff & service
Beautiful space. Old and charming. Functional guesthouse but some things definitely need updating for this to remain a 5-star accommodation.
Stayed 2 nights in Feb 2019

10/10 Excellent

Dinu, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Museum and Home. Exquisite details and warm spirit. This riad is an unbelievable experience.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Jennifer

The people were super friendly and accommodating, especially Salma (front desk) and Mustafa (waiter). The place itself is beautiful -- covered with amazing tile work on the inside. The breakfast (included) was delicious and plentiful. We were recommended to this place by friends who had stayed in May, when the weather was warm. We were there at the end of November, and it was rainy and cold. The reason I mention this is that this building is not really set up for cold weather! The lobby is very drafty and has an open-air courtyard, close to where you eat breakfast. So it was always cold. Also, our rooms were right upstairs from the lobby and front desk. Since everything is tiled and there are windows that open onto the stairwell (no glass, just wooden shutters), it was quite noisy at night. The beds were ok, not super comfortable. But the location just inside the Medina is perfect for walking everywhere, and the wonderful staff really made our stay pleasant.
Stayed 3 nights in Nov 2018

8/10 Good

Wee Boon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated hotel. Even though the rooms looked a bit aged, but the overall comfort has not been compromised.
Stayed 1 night in Nov 2018

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stunning interior, I felt like royalty in an ancient palace, excellent location and very pleasant hotel staff. And all of that at a very reasonable price.
Stayed 1 night in Jun 2018

10/10 Excellent

candice, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing building wonderful staff
Gorgeous building. Wonderful helpful staff. Perfect. Wish I stayed longer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Location, comfort, food, service all wonderful
We had a guide who took us around the Medinah. Carpet coops, jewelry, the tanning pits, our guide was very comfortable with us within the Medinah. Showed us more than we expected. The Riad Salam Fes is very comfortable, the staff strove to make us comfortable, breakfast and dinner were great. The food was freshly cooked and very tasty. Riad Salam Fes is where we will stay on our next visit to Fes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uniquely beautiful experience
The staff and the the property were absolutely incredible. I'd highly recommend this location for a short stay in Fes

10/10 Excellent

Lance, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School Morocco at it's finest
We spent 2 wonderful nights in the Riad Salam Fes. It was extraordinary! The Riad was everything the pictures indicated it would be---authentic Moroccan feel, beautiful architecture and furnishings and a wonderful staff. Upon arrival, we were greeted with the most incredible smell of jasmine, oranges and rose water as we were checked into our room. The room itself was fantastic. It was comfortable, yet felt like we had traveled back in time by several hundred years to the Morocco that we had hoped to see! Each morning we were served a very large breakfast in a beautiful porcelain tile walled room at the side of a fireplace. The hotel staff was kind, responsive to our needs and available at any time day or night. The front door can be a little hard to find, as it is located in a very narrow street that requires walking about 400 meters from the road where a taxi can drop you off. There is signage, but without the help of a friend from Fes that was with us, we would have been hard-pressed to find it on our own the first time. However, the next morning, when we left to explore the Medina, this was a huge advantage as we were able to walk directly from the Riad and find ourselves in the middle of the old city of Fes.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Hotel apparentemente molto bello esteticamente ma pultroppo servizi e accoglienza pessimi.. Siamo arrivate e abbiamo dovuto attentendere 45 minuti prima di avere la nostra camera. La camera inoltre si trovava accanto la cucina quindi immaginate il casino. Abbiamo dovuto fare la doccia con acqua fredda vergognoso con quello che abbiamo pagato riscaldamento rumorossimi.. Per concludere la cena di capodanno si sono dimenticati a portare una pietanza inclusa nel prezzo.Pessima esperienza in tutti i sensi a volte l apparenza inganna.. Caro e pessimo servizio.. Mai più
Stayed 2 nights in Dec 2019

8/10 Good

manuel, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities
riad de ensueño como en las mil y una noches, las habitaciones con aire (en mi caso no calentaba mucho) eran algo frias y sin televisión con canal internacional de España, el wiffi muy bien.
Stayed 3 nights in Dec 2018

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un seul problème : Pas de chambre au Riad Salam . Le propriétaire nous a logés chez un Riad voisin
Stayed 1 night in Sep 2018

10/10 Excellent

KAKAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極之推薦
友善既服務，員工好幫手，美麗既酒店
Stayed 2 nights in Feb 2018

10/10 Excellent

kosaka, 日本 japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラグジュアリー感のあるリアド
扉は金色に光り、中に入ると写真をたくさん撮りたくなる風景。冬の寒いfezでもエアコン、シャワーが効いています。従業員も気さくです。門限が21時だったのが残念。朝は7時チェックアウトでき、シャウエンに向かいました。
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je regrette la piscine ... on ne peut pas appeler ceci une piscine mais un point d eau .. pas d hygiène ni d entretien de celle ci .. regrettable..
Stayed 6 nights in Sep 2017

10/10 Excellent

Hee Jeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 리아드! 위치/시설/스태프 모두 강추에요.
메디나 안이지만 바로 경계에 있어서, 짐 들고 헤맬 필요없이 택시로 숙소 앞까지 갈 수 있습니다. 또 걸어서 페즈 메디나 곳곳의 깊은 곳까지 가기에도 멀지 않아요. 시설은 사진으로 보는것보다 더 멋있는, 엄청 화려한 양식의 리아드입니다. 아침 조식은 푸짐하고 맛있게 나오고, 뜨거운 물도 잘 나오며, 숙소 스태프들도 매우~ 친절합니다. 와이프가 엄청 만족한 최고의 모로코 숙소.

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait grâce à Muhammad et Mustafa, super gentils!! Fortement conseillé et j'espère à bientôt! Inshallah :)

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia impecable con servicio exquisito de Mohamed y Mustafa en cada momento. GENIALES!! Muy recomendable! Desayuno muy rico y muy bien situado.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schöes Riad in Top - La ge
alles wr gut, nur der Service könnte besser laufen

10/10 Excellent

claude, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sympathique
beaux zelig , gentille atmosphère

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort