Cottage, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets
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Reviews of Northbrook Park Mews

4 out of 5
Northbrook Park Mews
Northbrook Park, Farnham, England

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal place to stay
Very good stay, very clean, check in details could be clearer
Stayed 1 night in Feb 2020

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Great stay, great setup. Check in details could be clearer
Stayed 2 nights in Feb 2020

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, Clean, Ideal
Check-in instructions could be made much clearer, but that aside, the rooms are very comfortable, showers excellent and the communal rooms a good size.
Stayed 1 night in Feb 2020

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Perfectly adequate
The property suited my purposes for my stay in the Farnham area.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Raymond, Suffolk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this property for the following feasons: Room was stiflingly hot No bedside lights No aircon No after hours contact Staircarpet needed a deep clean Very noisey - wooden floors throughout Poor security - sliding window fully open or closed and front door not locked Loose WC seat Only one overhead light working - not enough to enable reading in bed Had to get out of bed to turn off lights No lights in downstairs kitchenette Heavy duvet not suitable for room without aircon NO HUMAN CONTACT at this place after hours; the hotline only recorded a message on which there was no one prepared to act A nightmare to arrive at this place after dark. There is no Reception and we only found our contorted way to the room by chance. The very small TV sited to far away from the bed, consequently one could not read subtitles nor listen without the volume turned up high. I hate to be so negative but this place needs sorting out in a big way. It is also a triumph of design over practicality I could go on! There would have to be many changes were we to consider staying there again. Quite the worst experience we've had in many years of travelling
Stayed 1 night in Sep 2019

8/10 Good

Narinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
A lovely location.quiet and a great surprise to see some peacocks on the mews land. The communal areas were spacious and well stocked with essentials,which were perfect for breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exactly as described, beautiful location, clean tidy, easy check in and out staff are very friendly and yes the peacocks wake you up very early.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely apartment- slightly better check in instructions would have been helpful
Stayed 1 night in Jul 2019

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Was not aware that there was a communal kitchen/lounge within the cottage but that was a bonus for me. It gave us a nice place to hang out for the evening and play cards and drink beer! fortunately there was none in the downstairs room that exits right off the lounge/kitchen as i imagine having people outside of your door watching TV could be annoying. if there was a group of friends booking up a cottage this would be spot on. The beds and pillows were very soft, almost uncomfortable. the facilities in the room were good, although no plug for the sink resulted in using the circular soap as a plug to have a shave! The car park was big and had a secure feel being far enough away from the main roads etc. Only had to deal with one staff member over the phone and they were very helpful. Would 100% stay again
Stayed 1 night in Jul 2019

6/10 Okay

shula v

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If ambience matters to you give this place a miss
The heavy dark brown decor and furniture is oppressive, the shower head is inflexible and ruined my hair do, the TV screen is far too small to be seen from the bed, no chair to watch TV read a book do eye make up etc, the hideous wooden floor creaks, the peacocks stand on the balcony and cry from sunrise onward
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We literally booked about an hour and a half before we arrived and the surroundings were quite calming
Stayed 1 night in Jun 2019

4/10 Poor

paul

Liked: Cleanliness, property conditions & facilities, room comfort
It dos not say that you will be sureing with others in the buildings
Stayed 2 nights in Apr 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will be staying here again!
Place was very clean, the staff were very friendly and the place was nice and peaceful!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to find a property that had ample parking space for our 7.5t truck. It meant staying 12 miles from our destination but was worth it as it was in such a lovely setting and whereas would you wake up to see a peacock strut passed your window at breakfast!!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Bedside lights did not work also no lights on mezannine level worked. No remote for TV on mezannine level. Bathroom radiator very dusty. Bad stain on the arm of the sofa in the communal area.Bin men emptied bins at 6am and had heated discussion under our window followed by white van delivering to orangery kitchen shortly after booming out music. So sadly awake and up very early. It did allow us to enjoy the peacocks antics, The property is set in beautiful fronds spoilt by the above.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
The check in details need to be improved if you arrive after 6pm. I was luck that a fellow guest was able to help me otherwise I would have been stuck. I now know the process for future visits so less of an issue in future.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a thumbs up as a wedding destination.
Stayed as part of a wedding group. Super chalet style accommodation, very clean with all you could want for a weekend stay.each chalet has 3 rooms with a communal kitchen and lounge area if you wanted to get together with friends/ family. Peacock and deer wandering round the place, beautiful! It is a dry house( no bar) so bring your own or drive 5 mins to Farnham, plenty of lovely bars and restaurants.
Stayed 1 night in Oct 2018
Response from Vanessa Payne on 18 Oct 2018
Thank you Sue for your kind words, we're glad you enjoyed your stay.

4/10 Poor

Dawn, north wales

Disliked: Property conditions & facilities
Self catering stay
We found the apartment ok to start off with, parking was a nightmare as there was a wedding on so the wedding guests had taken most of the spaces, the spaces were very small and not much room to park. Our apartment seemed ok but a lot of the lights didn’t work, the shower cubicle was so slippery that we had to use a towel on the floor to stop anyone slipping, the plug seemed very slow in going down and water went over the lip very quickly as it was not a deep base, you had to turn the water off while you had a wash, toilet seat was loose as well. The main bedroom was facing the car park and was like being in a goldfish bowl, as people walked past, only way to get privacy was to shut the curtains, which mad it dark, as I said earlier that some of the lights didn’t work. The stairs and the door were very noisy ( creaking and squeaking) All in all I wouldn’t stay again
Stayed 1 night in Sep 2018

4/10 Poor

Liam, Bristol

Liked: Cleanliness
Disliked: Staff & service, room comfort
Advert is clear, amenities weren't as advertised.
Lovely location and the room cleanliness was great, on arrival was greeted by some peacocks blocking the entrance to the door hissing at me which was quite funny. Once inside looked lovely, till I opened the fridge and it dawned on me this is a shared kitchen, poorly advertised as I would have not stopped here knowing that. Once I settled in my room I turned the TV on, signal booster didn't work, so no TV, thought I would try streaming something on the laptop, terrible WiFi so that wouldn't work cohesively either. Tried to sleep but the floor above me were walking around at a perfectly acceptable level, but due to the inadequte insulation it sounded like an Thor hammering with his lightening hammer. Then to the morning, showered (great shower), went to dry my hair, no hairdryer as advertised. All in all, could have been an off day just a poor experience.
Stayed 1 night in Jul 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation. Stayed while working locally. Quiet, clean and secure, would definitely use again.
Stayed 3 nights in May 2018

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet stay in a lovely location
Small issue the tap in the kitchen did not work and the WiFi did not work very well. Other the them two small issues would definitely stay again
Stayed 2 nights in Mar 2018

2/10 Terrible

Stuart

Disliked: Staff & service, room comfort
Awful service, bang average facilities. Shocking
Wasn’t clear on the app that the kitchen was shared with upstairs room. As my room was off the kitchen, felt trapped in when other resident was using the room as it’s directly off the kitchen. Was left with no hot water all of second day and called the contact number who could only respond by TEXT! Moved to another room and still no hot water either. Shabby service, lack of customer care and the WiFi was so bad I couldn’t download email attachments I needed for a telephone screening.

6/10 Okay

allison, bucks

Liked: Property conditions & facilities, room comfort
Overall nice
Toilet could and should have been cleaned No one about but that was ok
Stayed 1 night in Feb 2018

8/10 Good

Fayzur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decent rooms and of course every cottage has a kitchen. If you arrive after 6pm you will have to check the guest list by the main doors to find which cottage your in.
Stayed 1 night in Feb 2018

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First Time experience
On the first night it was not Good start the information was on a board outside the office on location of a 3 Bedroom house (MEWS) Front door not locked or to be lock at any time. The key pad number in your letter informing you of your Locked Bedroom saying all doors are sliding (A BIG NO) so after 3 attempts at doing this get a little angered I decided to push it open hay hoo into room Not bad looking No house keeping is done you do it yourself Lounge and Kitchen down stairs or if your lucky from the same level Full Items cooker fridge freezer dish washer micro wave all utensils as at home washing machine Iron etc After complaining re Wifi and TV problem the Manager moved me to the ground floor and sorted out errors on night 1 Would I stay again yes to see if the verbal suggestions have been addressed
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Room comfort
Trevlig anläggning men undermåligt byggt. Trappan knarrade nåt otroligt och dörren glipade stort. Handtaget ramlade av och ingen spak på kranen... Jag är glad att vi var enda familjen i vår hus, annars hade man störs av andra hela tiden. Coolt rum med loft, men vansinnigt varmt uppe under taket. En ventil hade varit bra så man kunde få in lite luft där uppe. Bra allmänt utrymme med välutrustat kök. Parkering precis utanför.
Stayed 2 nights in Jul 2018