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Macdonald Craxton Wood Hotel & Spa

4.0 star property
Hotel in Ellesmere Port with full-service spa and health club

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Macdonald Craxton Wood Hotel & Spa

Couples treatment room(s), sauna, body treatments, aromatherapy
Garden
Front of property
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is ₹6,688
₹8,026 total
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Standard Room, 1 Double Bed (Standard Double Family)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double Family)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down duvets, desk, blackout curtains

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds
Crabwall Manor & Spa, BW Signature Collection
Pool
Hot tub
Spa
Parking included
8.2 out of 10, Very good, (808)
The price is ₹6,583
₹7,900 total
includes taxes & fees
6 Oct - 7 Oct
Crabwall Manor & Spa, BW Signature Collection

About the area

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 7 min drive
  • Chester Zoo - 8 min drive
  • Chester City Walls - 10 min drive
  • University of Chester - 10 min drive
  • Chester Racecourse - 11 min drive

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa

Upscale hotel in the historical district
At Macdonald Craxton Wood Hotel & Spa, you can look forward to a terrace, mini golf and a coffee shop/cafe. Treat yourself to a body treatment, a body scrub or a manicure/pedicure at the on-site spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Fitness classes and Pilates classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa also has a garden, dry cleaning/laundry services and a bar. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and a banquet hall
  • Coffee/tea in reception, wedding services and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding, as well as amenities such as free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Building
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood & Spa
Macdonald Craxton Wood Hotel & Spa Hotel
Macdonald Craxton Wood Hotel & Spa Ellesmere Port
Macdonald Craxton Wood Hotel & Spa Hotel Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa on 29 Sept 2024 start from ₹6,688.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Macdonald Craxton Wood Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa?

Checkout is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa located?

Situated in the historical district, this spa hotel is within 6 miles (10 km) of Ness Botanic Gardens, Pontcysyllte Aquaduct and Eastham Country Park. Parkgate Seafront and Blue Planet Aquarium are also within 6 miles (10 km).

Macdonald Craxton Wood Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 732 reviews" "
Rating 8 - Good. 264 out of 732 reviews" "
Rating 6 - Okay. 125 out of 732 reviews" "
Rating 4 - Poor. 79 out of 732 reviews" "
Rating 2 - Terrible. 29 out of 732 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here over 5 years ago and it was great but unfortunately it looks like nothing has been done here for over 5 years. The rooms and corridors are extremely tired. Our toilet flush broke on the first flush, the shower leaked and there was mould on the bathroom ceiling. Its a shame as the staff were great and the food was really good.
Stayed 1 night in Sep 2024

8/10 Good

Adrian

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashton

Travelled with family
Liked: Amenities
When it came to the evening meal, barely anything was available to have. After two previous choices for my 5 year old were out of stock she had sausage and chips as that was all that was in for her. The sausages were that over cooked they couldnt even be cut with a knife let alone eaten. My other daughter had melon and berries as a snack the water melon was unripe (white) and the berries were a compote which was unedible. No croissants were available for both the breakfasts we attended. No nutella on one of the days and the yogurt was off. There was also no coffee beans to order a latte for the 3 days we were there. The overall maintance was quite poor, the carpet ripped in places on the corridor, in the conservatory and dining area very large cobwebs and dead bugs were present. Despite this we made the most of our stay, the staff were lovely and the room was clean. The maids were also very helpful and friendly. The pool area is also very nice with noodle floats for the children which was a nice touch. I would just recommend bot getting dinner or lunch at the hotel. The breakfast is adequate enough. There was a nice realxed atmosphere around the place and other guest were sociable and polite which is always an added bonus. No complaints with the room we had a deluxe room and it was very spacious. We did not try out the shower/bath as we showered and washed after using the pool facilties.
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked quite late after deciding to visit Cheshire Oaks nearby and didn't fancy a round trip from The Midlands. The grounds and location were beautiful, it was very quiet and a lovely venue. We stayed in the old part of the hotel which was a great experience and would recommend that to people if they get the opportunity. I thought the menu was a bit limited and we were disappointed we couldn't get into the restaurant despite trying to request it via Expedia who we booked through, but that could easily have been an issue with them. It was a small inconvenience though and we will certainly consider coming back if we are in the area again. James.
Stayed 1 night in Aug 2024

4/10 Poor

kenneth james

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
50 minute wait for food didnt accept that walked out of dining room staff extremely rude wouldnt stay again
Stayed 1 night in Aug 2024

6/10 Okay

MARK

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Think the property is as quite short staffed room was comfortable adequate probably needed updating modernising a bit breakfast great spa area lovely parking was ok and the area around the hotel was lovely drinks expensive my partner ordered a Aperol Spritz it was £12.50 I think that’s a bit extortionate hotel was quite busy at the time we stayed
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights with sons aged 9 & 15yrs. Room cleaned and tidied daily which was great, We loved the pool, sauna and steam room, but time restrictions for kids wasn’t the best if out sight seeing all day! (kids allowed between 9-11am and 3-6pm only) Room was huge! Contained a king size bed, single and kids Z bed. Ample parking and free WIFI. I’m unable to comment on the food as we didn’t eat at the hotel (mainly due to my kids being food fussy and the cost of the meals) but the food smelt delicious. All in all we had a great stay at this hotel and would recommend.
Stayed 4 nights in Aug 2024

2/10 Terrible

michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a serious update - but the worse thing was the food - massively overpriced - we ordered 2 chicken Caesar salads - looked liked they’d picked the salad out of the garbage and the chicken was from Pirelli - waiters walking round clueless with food going cold wandering around looking for tables
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quiet setting disappointed that the pool was so cold that my children didn't want to get in
Stayed 2 nights in Aug 2024

8/10 Good

bryn

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was straightforward,a quite relaxing hotel,very near to Cheshire oaks for shopping enthusiast.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the hotel very welcoming, all staff very friendly. Liked having a time slot for breakfast. Enjoyed the facilities at The Spa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tejpreet

Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay again , food excellent. Service A1
Stayed 1 night in May 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay . Food excellent, service A1
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My local stay when at chester . Great food and service
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay , breakfast always freshly served.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew T

Stayed 1 night in Jun 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely getaway: nice relaxing swim and steam room, wonderfully comfortable rooms and a delicious breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Phil

Stayed 1 night in Jun 2024

10/10 Excellent

Mr B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Great stay , room service very good variety.
Stayed 1 night in Jun 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024