Suite, 1 King Bed, Non Smoking | Jetted bathtub

Reviews of Quality Inn & Suites Eldridge Davenport North

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 160 out of 388 reviews" "
Rating 8 - Good. 132 out of 388 reviews" "
Rating 6 - Okay. 56 out of 388 reviews" "
Rating 4 - Poor. 25 out of 388 reviews" "
Rating 2 - Terrible. 15 out of 388 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

carol, Nevada

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hidabeds were in very poor condition, 1st room the matress was split open and the foot end of the bed was on the floor. The 2nd we moved to there were springs missing that were ment to support the end of the bed and the clothes rack was coming off the wall, missing 2 of 4 screws, Making it unusable. Location was good and close to gas, food and the hwy and the staff was friendly. Hot tub not working, looks like for quit some time but pool was good.
Stayed 2 nights in Apr 2024

8/10 Good

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities
The desk staff is professional. The parking lot side of rooms are quiet. The room is clean and comfortable
Stayed 1 night in Mar 2024

8/10 Good

MIKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and close to where I needed to be.
Stayed 4 nights in Mar 2024

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was nice and quiet and friendly staff. The hot tub wasn’t working and that was one reason we booked the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Seaira

Stayed 1 night in Mar 2024

4/10 Poor

Jeffrey

Travelled with family
Hope tub not working
Booked here because we wanted to use the hot tub. The hot tub is not working and according to the front desk, has been out for a month.
Stayed 1 night in Feb 2024
Response from Management on 6 Feb 2024
Hi Jeffrey, thank you for your review. We understand your frustration and apologize for the disappointment. We are trying to get the issue fixed as soon as possible. We hope that you will give us another chance once it is running again!

4/10 Poor

Courtney

Stayed 1 night in Jan 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated rooms. Couch was saggy and could barely be sat on. TV was old and really small. Bed was very uncomfortable. Breakfast was a joke, “hot” food was cold and tasteless, barely edible. Won’t stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and clean.
Excellent stay, especially for the price!!! A few minor concerns, but nothing worth mentioning. We would definitely stay again.
Stayed 2 nights in Dec 2023

4/10 Poor

Janet

Poor property!
Stayed 1 night in Dec 2023

10/10 Excellent

Harry, Denver

Business traveller, Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed recieved our key and went to our room 3 grandchildren and myself. We felt secure, the room was clean, the TV with a channel and station shhet was in the room with the remote. We went swimming, the pool was a bit chilly and t he hot tub was out of order but the pool area was inviting, clean a nd
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay and kid loved the pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Chelsea

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet and clean. Pool was very nice. Unfortunately, the hot tub is broken. Bathroom was spacious and bed was comfy.
Stayed 5 nights in Nov 2023

10/10 Excellent

susan, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, excellent quality for the price.
Stayed 1 night in Nov 2023

8/10 Good

John, Bellevue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was no room cleanup without asking. And the hairdryer was inoperable. We reported it the first day, but not replaced Breakfast looked appetizing.
Stayed 2 nights in Oct 2023

4/10 Poor

Keith

Disliked: Staff & service
Staff and I care about any issues you had, and towels were dirty
Stayed 1 night in Sep 2023

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice
Awesome room, friendly staff, delicious breakfast.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Decent value. Fairly dated but pretty clean.
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service
The bed was very comfortable and the breakfast was good. Enjoy our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Urbandale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place thanks
Stayed 1 night in Sep 2023
Response from Alex on 18 Oct 2023
Dear MichaelThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Eldridge Davenport NorthYour feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope to see you again soon.Sincerely,Alex PatelGENERAL MANAGERQuality Inn & Suites Eldridge Davenport North5632854600

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Stayed 2 nights in Aug 2023
Response from Alex on 18 Oct 2023
Dear SharonThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Eldridge Davenport North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope to see you again soon.Sincerely,Alex PatelGENERAL MANAGERQuality Inn & Suites Eldridge Davenport North5632854600

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Overall a good 2 night stay. The staff was friendly and our room was clean & comfortable. The breakfast was good with many options. My wife is disabled because of her back and she was looking forward to the hot tub but it was out of service is the only downside. We would check that out first before booking again.
Stayed 2 nights in Aug 2023
Response from Alex on 18 Oct 2023
Dear TerryThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Eldridge Davenport North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to usWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to usWe hope for an opportunity to properly host you in the future.Sincerely,Amit PatelGENERAL MANAGERQuality Inn & Suites Eldridge Davenport North5632854600

10/10 Excellent

Jolene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great service, clean room. Very pleasant stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and a friendly staff i would recommend this place
Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Morgan

Stayed 6 nights in Aug 2023
Response from Alex on 18 Oct 2023
Dear MorganThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Eldridge Davenport North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to usWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to usWe hope for an opportunity to properly host you in the future.Sincerely,Amit PatelGENERAL MANAGERQuality Inn & Suites Eldridge Davenport North5632854600

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude and icky
It wasnt as clean as it should be and the manager was very rude to a customer. It smelled like cigarettes because workers smoking in non smoking areas. The first room was soiled on the sheets and mattress. The morning workers were rude. I wont be staying there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Stayed 2 nights in Aug 2023

10/10 Excellent

KAIWEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Khush on 14 Aug 2023
Thank you for staying with us! We greatly appreciate it

10/10 Excellent

Nicholas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

6/10 Okay

Vicki

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needed a good cleaning pool bathroom ect hit hot broke and had standing gross looking water in it breakfast was lacking in variety and napkins ect
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Helen

Stayed 1 night in Jul 2023

10/10 Excellent

Dongyue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited with the family. Room was clean. Hot breakfast was good.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bedding NOT clean: many hairs
The check in gal was very nice. The 11-7 guy good - had to remake dirty bed ( black hairs everywhere looked like cat and several long human hairs) and what appeared maybe mascara smeared into bedspread. Even more hairs after he remade bed and woke up with bites on feet but not as a bed bug would (not in little rows of 3) and a few flies in the room. Also furniture heavily damaged. Area safe. Not much right there.
Stayed 1 night in Jul 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs
Stayed 7 nights in Jul 2023

8/10 Good

Scott

Stayed 2 nights in Jul 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Breakfast they served was amazing.
Stayed 1 night in Jul 2023

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jacob

Business traveller
Liked: Property conditions & facilities
N/A
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

2/10 Terrible

Tiffany, Largo

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall not a great place to stay. After we left we noticed an extra $100 charge on my credit card. Currently disputing the charge with my credit card company.

4/10 Poor

Karlie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable, but that was the only good thing. The plumbing in our room was terrible and the sink and bathtub took a long time to drain. The carpet in the room was very dirty with stains and was also sticky in places. The front desk attendant was friendly, but constantly outside smoking. The hallways and stairwells smelt like cigarette smoke and the rooms need some upgrading. I was expecting more for the price.
Stayed 1 night in Jul 2023

8/10 Good

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023