We arrived late as our flight didn’t get in till later. When we arrived they didn’t have a room for us so they sent us to another hotel down the room. They compensated us for the night however I still haven’t seen the refund on my credit card yet. It was a little upsetting to be so tired from travelling all day to having to turn around and drive down the road to a different hotel and carry all our things in again. Also frustrating that I had this room booked months ago and to be turned away.