Garden
Check availability

Reviews of Castle Guest House

4 out of 5
Castle Guest House
10 Castle Hill Road, Dover, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 106 reviews" "
Rating 8 - Good. 16 out of 106 reviews" "
Rating 6 - Okay. 4 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Our room was quaint and cozy. The breakfast was great. We hope to visit again soon!
Stayed 1 night in Mar 2024
Response from sm on 20 Apr 2024
Thank you for your review, pleased you enjoyed your stay with us.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality made room for bikes !!
Stayed 1 night in Oct 2023
Response from Sm on 5 Oct 2023
Thank you for your review so pleased you enjoyed your stay with us

4/10 Poor

Lindy

Travelled with partner
Disliked: Staff & service
Not very welcome the bed was like sleeping on bricks and told to leave by 10am even though we were the only guests there. But the breakfast was fantastic
Stayed 1 night in Oct 2023
Response from sm on 4 Oct 2023
Thank you for your review. Am not sure why you felt we were unwelcoming, you arrived at lunchtime and we graciously checked you in early, and 10am is our check out time which is stated on your confirmation and our web page. As to the bed comfort the person who stayed the night before gave a 10/10. We were also very busy on the night you stayed so not sure why you thought you were the only guests. Perhaps you have confused your stay with us with another place. But thank you for taking time to review

10/10 Excellent

lesley

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Loved the room and the location and the hostess and the breakfast was amazing!
Stayed 3 nights in Sep 2023
Response from sm on 22 Sept 2023
Thank you for your review, so pleased you enjoyed your stay

10/10 Excellent

Carl

Stayed 1 night in Sep 2023
Response from sm on 22 Sept 2023
Thank you for your review pleased you enjoyed your stay

10/10 Excellent

Janice

Stayed 1 night in Sep 2023
Response from sm on 12 Sept 2023
Thank you for your review, so pleased you enjoyed your stay with us.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from sm on 12 Sept 2023
Thank you for your review, so pleased you enjoyed your stay with us.

10/10 Excellent

NANCY

Stayed 2 nights in Jul 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location near Dover Castle and the ports, and was easily within walking distance of retail outlets. The owners were very friendly and accommodating; I would definitely recommend it.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay, an easy walk from the train station and up to the castle. Also good spot to start walk on the Vera Lynn trail up onto the White Cliffs. And they had no trouble with us storing our luggage until after we had visited the castle and were ready leave Dover.
Stayed 1 night in Jun 2023
Response from Sm on 26 Jun 2023
Thank you for your review so pleased you enjoyed your stay with us

8/10 Good

Linda

Stayed 1 night in Jun 2023
Response from sm on 12 Jun 2023
Thank you for your review, so pleased you enjoyed your stay with us

10/10 Excellent

Kathleen

Stayed 2 nights in May 2023
Response from SM on 31 May 2023
thank you for your review. So pleased that you enjoyed your stay with us.

10/10 Excellent

Jeffrey, Annandale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive. We would happily stay there again.
Stayed 2 nights in Apr 2023
Response from SM on 23 May 2023
Thank you for your review, so pleased you enjoyed your stay.

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for access to Dover Castle, white cliffs trails, beach, city Center, and train station. And delicious made to order breakfast!
Stayed 1 night in May 2023
Response from SM on 23 May 2023
Thank you for your review. So Pleased you enjoyed your stay and breakfast.

10/10 Excellent

Gillian

Liked: Cleanliness
Stayed 1 night in May 2023
Response from SM on 23 May 2023
Thank you for your review.

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2023
Response from SM on 23 May 2023
Thank you for your review so pleased you enjoyed your stay with us.

10/10 Excellent

Khrys

Stayed 1 night in Apr 2023
Response from SM on 27 Apr 2023
Thank you for your review, so pleased you enjoyed your stay

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Comfortable stay in a cosy room, staff were very helpful, lovely breakfast 🍳😋
Stayed 1 night in Mar 2023
Response from SM on 27 Apr 2023
Thank you for your review, so pleased you enjoyed your stay

8/10 Good

Charles

Stayed 2 nights in Mar 2023
Response from SM on 27 Apr 2023
Thank you for your review. So pleased you enjoyed your stay.

10/10 Excellent

Courtney

Stayed 1 night in Jan 2023
Response from SM on 9 Feb 2023
Thank you for your review, so pleased you enjoyed your stay with us.

10/10 Excellent

MIKYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도버에 다시 간다면 또 이용할래요~
전형적인 영국 일반 주택이에요. 호스트는 매우 친절 했으며 아침식사를 제공할 때는 어느 호텔 못지 않는 전문가였습니다. 방이 너무 마음에 들었으며 다음에도 기회가 된다면 또 이용하고 싶어요. 참고로 싱글룸은 4층 다락방이지만 혼자 사용하기에 전혀 불편함이 없었어요. 엘리베이터가 없다고 투정부리지 마세요. 아파트가 아닌 일반 주택에 엘리베이터가 있을리도 없고 상세설명에도 써져 있어요.
Stayed 3 nights in Dec 2022
Response from Sm on 19 Dec 2022
Thank you for your review so pleased you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Michael

Stayed 1 night in Dec 2022

10/10 Excellent

Daniel J

Stayed 1 night in Dec 2022

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly owner, attentive and served a lovely breakfast every morning without fail. And accommodation for my irregular working hours.
Stayed 4 nights in Nov 2022
Response from Sm on 19 Nov 2022
Thank you for your review so pleased you enjoyed your stay with us

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2022
Response from Sm on 17 Sept 2022
Thank you for your review so pleased you enjoyed your stay with us

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a super location. My wife and I were delighted with our stay and would stay here again in a heartbeat!
Stayed 1 night in Sep 2022
Response from Sm on 4 Sept 2022
Thank you for you review so pleased you enjoyed your stay with us.

10/10 Excellent

Sarah

Stayed 1 night in Jul 2022
Response from Sm on 4 Sept 2022
Thank you for the review

10/10 Excellent

Claire

Stayed 1 night in Jul 2022
Response from Sm on 23 Jul 2022
Thank you for your review so pleased you enjoyed your stay with us

10/10 Excellent

DICK

Stayed 2 nights in Jun 2022
Response from Sm on 2 Jul 2022
Thank you for your review so pleased you enjoyed your stay with us

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Stay!
My partner and I had the most wonderful time staying with Sharron and Vaughan at Castle House. Our room was large and spacious, with a gorgeous bathroom and plenty of blankets for our stay. Breakfast was huge and delicious, so we were well fed and had a relaxing breakfast in the 1940’s themed dining room. You will not find a better place to stay in Dover, and I’ll be coming back again ASAP.
Stayed 1 night in Jun 2022
Response from Sm on 19 Jun 2022
Thank you so much for your review so pleased you enjoyed your stay

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hosts. Very charming stay. Highly recommend.
Stayed 1 night in May 2022
Response from SM on 18 Jun 2022
Thank you so much for your review. Pleased your enjoyed your stay.

10/10 Excellent

Evelyn

Stayed 2 nights in May 2022
Response from SM on 26 May 2022
Thank you very much for your review. so pleased you enjoyed your stay.

10/10 Excellent

Nathan

Stayed 1 night in Apr 2022
Response from Sm on 29 Apr 2022
Thank you so much for your review so pleased you enjoyed your stay with us ☺️

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The owners were really lovely and kind. It was a good location since it was about the closest you could get to the foot of the castle and save time to the path to the White Cliff Centre as well. Very reasonable priced considering how awesome it was. I’m hoping to come back to Dover with my mom in the summer and really hope to be able to stay here again
Stayed 1 night in Apr 2022
Response from Sm on 3 Apr 2022
Thank you so much for your lovely review so pleased you enjoyed your stay with us

10/10 Excellent

Gail

Stayed 1 night in Mar 2022
Response from Sm on 29 Mar 2022
Thank you for your review so pleased you enjoyed your stay.

8/10 Good

Neil

Stayed 2 nights in Feb 2022
Response from Sm on 15 Feb 2022
Thank you for your review.

10/10 Excellent

Coreen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can’t be beat. So central. Staff very lovely. The twin attic worked out perfectly for my brother and I. And the dog-friendly attitude is fantastic. Dover is lovely too! Thanks for being so welcoming!
Stayed 1 night in Nov 2021
Response from SM on 6 Nov 2021
Thank you for your review, so pleased you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Dover
Delightful guesthouse with a very tricky and narrow staircase.... Pack light so you do not have to try and haul a big bag up the stairs. The rooms are tastefully furnished with the right amount of comfort and practicality. Lovely little touches to the rooms are welcomed as extra bits of comfort. No hairdryer in my room. The amazing breakfast is made to order and very generous in a very elegant dining room in the basement. The husband and wife team are kind and gracious hosts and are to be commended on their gem in Dover. Parking was tricky and you cannot leave the car outside during the day between certain hours. There is a paid lot very nearby for daytime parking. Not a big hassle but it took a little bit of working out. Loved the location Highly recommended except if you do not like steep and narrow stairs - which is part of the charm of staying in an English guest house!
Stayed 2 nights in Sep 2021
Response from SM on 1 Oct 2021
Thank you for you review and very kind comments we are thrilled that you enjoyed your stay with us.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021
Response from SM on 20 Sept 2021
Thank you for your review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very welcoming, great breakfast, excellent location
Stayed 2 nights in Sep 2021
Response from Sm on 16 Sept 2021
Thank you. So pleased you enjoyed your stay

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs steep and narrow and I was on the second floor, but at least there was a secure place on ground floor for heavy suitcase - this wouldn't have helped for a longer stay, though! However, bed was SO comfortable and breakfast was really excellent. Shower also very good but needed a shelf for shampoo etc.
Stayed 1 night in Aug 2021
Response from Sm on 12 Sept 2021
Thank you for your review pleased you enjoyed your stay and the breakfast! We will look into a shelf for the shower unit thanks.

10/10 Excellent

Yu

Stayed 1 night in Sep 2021
Response from Sm on 16 Sept 2021
Thank you

10/10 Excellent

B

Stayed 1 night in Aug 2021
Response from Sm on 16 Sept 2021
Thank you so much

10/10 Excellent

Hannah

Stayed 1 night in Aug 2021
Response from Sm on 16 Sept 2021
Thank you for your review so pleased you enjoyed your stay

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly reception, lovely room and great breakfast!
Stayed 1 night in Jul 2021
Response from SM on 10 Aug 2021
Thank you for your lovely review, so pleased you had a great stay with us.

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, cozy and comfortable.
Wonderful hospitality. Everything was cleaned thoroughly and all questions were rapidly answered. Stayed one night in the attic room and was surprised with how bright, cool and spacious the room was. Breakfast was great-was given a menu to chose from and everything was cooked perfectly. Highly recommend.
Stayed 1 night in Jul 2021
Response from SM on 5 Aug 2021
thank you so much for your review - very pleased you enjoyed our home

8/10 Good

keely

Stayed 1 night in Jul 2021
Response from SM on 26 Jul 2021
Thank you for the review, so pleased you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable stay in a large and well decorated room. Excellent breakfasts and a warm and friendly welcome. Good location for centra Dover, Castle and Cliffs. Would stay again.
Stayed 2 nights in Jun 2021
Response from SM on 3 Jul 2021
Thank you for the review, really pleased you enjoyed your stay . Will look forward to your return visit!