37-inch flat-screen TV with satellite channels, TV, pay films

Reviews of Saint John's Resort

4 out of 5
Saint John's Resort
44045 Five Mile Road, Plymouth, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1010 reviews" "
Rating 8 - Good. 138 out of 1010 reviews" "
Rating 6 - Okay. 45 out of 1010 reviews" "
Rating 4 - Poor. 16 out of 1010 reviews" "
Rating 2 - Terrible. 13 out of 1010 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason i was disappointed in this property is because the pool and hot tub were closed for maintenance.
Stayed 1 night in Mar 2024
Response from Cody on 27 Mar 2024
Thank you for your feedback! We understand your disappointment with the pool and hot tub closure, we are working hard to get this resolved asap. We would love to have you back again once the pool is back up and working!

10/10 Excellent

Anne Rochon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very peaceful. Appreciated the charitable focus of profits.
Stayed 2 nights in Mar 2024
Response from Cody on 27 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cody on 27 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

8/10 Good

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place. However the second night the guests were loud in the hallways
Stayed 2 nights in Mar 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! Sorry to hear that you had issues with noise. On your return visit, you can reach out to the front desk at any time for these issues, and we will have our security team resolve this for you!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Only complaint is the front desk has trouble answer the phone.
Stayed 2 nights in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

2/10 Terrible

nakya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mark on 2 Mar 2024
I am sorry our pool was closed during the dates of your stay. We unfortunately had a leak that needed immediate attention, so we had to take the pool out of commission. I recognize this was not what you were expecting when you booked with Saint John's Resort. I apologize for the inconvenience we caused you.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful clean facility. A very nice stay.
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Le Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful room. Everything was extremely clean. We had dinner at the Wine Gratto and that was great too. Very friendly staff and I would highly recommend.
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best Valentines Day at St Johns Resort! A hidden gem and cant wait to stay here again!!
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Abass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean the room was also very clean
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

6/10 Okay

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful elegant facility, very friendly staff. What was a bit disappointing was that I was there to surprise my husband for Valentine's Day. With his job that takes a toll on him what he always looks forward to is relaxing in a hot tub. I did do my research to make sure this was an option for us. Unfortunately the day before I was notified that the pool was closed due to repairs. Of course I didn't realize that this meant the hot tub was also not available, but by this time anyway it was too late to make other accommodations. I totally understand things happen which can be out of your control. I would have thought with the inconvenience and knowing I was there for a special occasion we would have been offered a glass of champagne (even if not accepted), it just would have been a nice touch. Overall a very nice stay, just food for thought for the next time when guests arrive and there is an unexpected circumstance. Thanks for listening. Have a great week!
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are working diligently to get our pool and hot tub back operational, and apologize for the inconvenience. We would love to have you back, and please reach out to the reservations supervisor here on property and I'm sure we could get something worked out for a future stay!

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The room was super clean and the bathroom was amazing. Overall had a great time with the wife. Small gateway for the weekend.
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024
Response from Cody on 27 Mar 2024
We are sorry to hear that your stay was not what you were expecting. If you would like to speak about your experience, please reach out to the front desk manager at the hotel.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setup. Very romantic atmosphere. Wish we could have used the pool, but was being repaired
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room Was very comfortable me and my Wife enjoyed our stay at the Hotel. The only downsides to the room would have to be the lack of an Microwave and an slightly Bigger fridge. We had went to dinner first and had some leftovers for later which the fridge didn't have enough space for with the drinks in it, and no microwave meant that we couldn't heat the food up in the room.
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! Our queen sized rooms and the executive suites do have a microwave in them, but yes, our king rooms currently do not have a microwave in them. On your return visit, please reach out to the front desk and we are able to warm food for you!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. The staff was very welcoming and helpful. The property and dining options were excellent! Unfortunately the pool and hot tub were closed for repairs, so we’ll have to come back again to enjoy them. The only other small issue was that our room was very warm and we couldn’t get it cooler.
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We apologize for the issues with our pool and hot tub, we are working diligently to get these amenities operational as soon as possible. We cant wait to have you back soon so you can enjoy everything we have to offer!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful! The staff was friendly and the rooms were spacious and modern.
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

6/10 Okay

KC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! If you had a particular issue during your stay, please reach out so we learn where we went wrong and can improve. Hopefully your next stay is perfect!

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
It is unique. Very beautiful. Lovely room. Very quiet. Near other places. The Wine Grotto was amazing. All staff was courteous and friendly. Family enjoyed Sunday brunch. Pool was different and lovely. Elevators were fast. Price was good.
Stayed 3 nights in Feb 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Holly

Stayed 1 night in Jan 2024

10/10 Excellent

Cody

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. Great staff, food. 10/10.
Stayed 2 nights in Feb 2024
Response from Cody on 12 Feb 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The restaurant at the hotel was also amazing!!
Response from Cody on 12 Feb 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Scott

Exceptionally clean and well maintained property and hotel. Very friendly efficient staff made check in a breeze.
Stayed 1 night in Feb 2024
Response from Cody on 12 Feb 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

8/10 Good

Md Maruf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kellie

Stayed 1 night in Jan 2024

10/10 Excellent

Valency

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Cody on 8 Mar 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff and clean.
Stayed 1 night in Jan 2024
Response from Cody on 23 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Heather

Travelled with family and small children, Business traveller
Stayed 1 night in Jan 2024
Response from Cody on 23 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & staff were so great!! Pool was so relaxing
Stayed 1 night in Jan 2024
Response from Cody on 23 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at restaurant was awesome, but cold and 20 minutes late (we ordered take-out from our room).
Stayed 2 nights in Jan 2024
Response from Cody on 18 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we apologize about the issues you had with the restaurant. Our goal is to ensure every guest stay is perfect, and will work to improve the guest experience.

10/10 Excellent

Kortnee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best facilities. The service is always top notch as well as the facility and amenities offered. They have everything you need onsite so it’s a great spot to make a stay!
Response from Cody on 18 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast on weekends is too late. 8 am is far later than other hotels. Coffe in the lobby needs to be set up promptly at 6am. Late setup today.
Stayed 1 night in Jan 2024
Response from Cody on 18 Jan 2024
Thank you for your feedback! We apologize that the coffee was set up late during your stay.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from Cody on 2 Feb 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Betsy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a great stay. A group of 10 of us came for a staycation and it was a perfect time! We hung out in the AMAZING pool with lazy river and hot tub, the pool is so unique and clean and lovely. The staff is incredible. The whole stay was a dream. We ate dinner in the beautiful steakhouse and Bridget was an AMAZING part of our night - she was so great and attentive and patient with us. the whole hotel was decorated in tasteful and timeless Christmas decorations, which was perfect because it snowed the morning we woke up. We finished our evening in the Wine Grotto tasting room with Jennifer the sommelier who was EPIC and made our night so great. We woke up and had breakfast at the steakhouse I would skip breakfast if choosing between dinner and breakfast. Our stay was amazing!
Stayed 1 night in Jan 2024
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service
Wish the jets would have worked in the pool. But the lazy river was nice.
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are currently working on getting a part to repair the pool jets issue, and we apologize for the inconvenience. We are glad that you enjoyed your stay otherwise!

10/10 Excellent

Ariell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely resort, great place to take a little getaway for a weekend, I want to go back again
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is simply breathtaking and ultra classy. My room was an executive king suite. The bedroom and bathroom were simply comfortable, classy and well designed. My view was the golf course which was amazing. You can see the cars in the parking lot but the views were
Stayed 1 night in Jan 2024
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in the world! Amazing staff!
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best!!!
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Marlene

Stayed 2 nights in Dec 2023
Response from Cody on 26 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Pierre

Stayed 2 nights in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with lovely staff. Thank you Val for your kindness and hospitality. Best bathrooms in a hotel I have ever enjoyed with lightning, amenities and cleanliness.
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Our stay could not have been any better. Amazing hotel and terrific staff.
Stayed 3 nights in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Toilet ran most of the night leading to poor nights sleep. Staff did not resolve the issue. A different room would have quickly fixed the complaint. The use of marble in the bathrooms was a nice touch.
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your Feedback! We are sorry for the issues that you experienced during your stay and hope that we can have you back for a better stay!

2/10 Terrible

Hiba

Liked: Cleanliness
Disliked: Staff & service
Worst night.
Wasn’t happy with the room, the dinner, or dessert. My fiancée and I hated it so much we checked out at 10 pm and went somewhere else. Room service menu was difficult to find. Was only given one robe instead of two. Not enough towels. Place seemed creepy. If you’re young, don’t stay here. Room was so bad it almost caused a divorce. Shower door wouldn’t stay closed. Felt like I was living in the 1800’s.
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are sorry to hear that you did not enjoy your stay. We would love to have you back, and experience what Saint Johns is all about! Please reach out to our reservations supervisor for further details.

10/10 Excellent

Kymm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cody on 12 Jan 2024
Thank you for your feedback! We are thrilled to hear that you had a wonderful stay, and we can't wait to have you back!