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"Had the most excellent stay here with my husband and two teens. We had a double room suite & it was immaculately clean and spacious. The beds were super comfy. House keeping was fantastic. The sky pool was amazing. The breakfast was delicious. Staff were hospitable & welcoming. The restaurant upstairs had the most beautiful view & the Tapas were fresh and scrumptious. Hotel location was perfectly central. Highly recommend. "

"Lovely hotel in a good location. Staff are all helpful and friendly. Facilities are excellent. Nice gym and swimming pool. And I got a suite which was helpful as it had a washing machine and I was on a long business trip so managed to get all my clothes washed. "

"I stayed for 6 nights at Park Royal, the suite was very comfortable and the hotel was clean and in a very good location for anyone wanting to stay in the Bukit Bintang area. It was also quiet at night, which I really appreciated. The staff at the hotel were all friendly and professional, I would definitely stay again if I ever get another chance to travel to KL. "

"Excellent location, minor issues quickly resolved. Overall, a fantastic stay! Will definitely return."

"This "hotel" used to be condos so there is no reservation deck/reception which presents a unique problem. Someone meets in the entrance, no ID, no name tag or uniform. They give you two key cards but doesn't explain how you need to use them. You get a phone number if you need anything and i made more calls to that number than back home to my family! 1st room was so disgusting i wouldn't sit on the couch due to the stains. Gentlemen who came up couldn't care less and really didn't...

"Nice hotel located in the town area. It's clean and spacious. The balcony is facing the sea. The staff were very helpful and friendly. Highly recommended!"

"Enjoyed 2days Stay at Lexis Penang. Only one thing that no smart tv."

"This is a great property. I had the most wonderful view. Nice and clean. Great location but a bit of a walk to anything. Grab app doesn't work well for the location. Not super close to an lrt station. Still a lovely spot and would highly recommend. Cons- no one on site. Checkin is with the person in the cafe level 10 but that was hard to figure out. Had no idea what time the pool was open and the little cafe has odd hours for breakfast. But they do an excellent job, delicious. "

"Easy access "

"More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome."