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Reviews of La Quinta Inn & Suites by Wyndham Ankeny IA - Des Moines IA

2.5 out of 5
La Quinta Inn & Suites by Wyndham Ankeny IA - Des Moines IA
2402 Se Tones Dr, Ankeny, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 810 reviews" "
Rating 8 - Good. 203 out of 810 reviews" "
Rating 6 - Okay. 45 out of 810 reviews" "
Rating 4 - Poor. 20 out of 810 reviews" "
Rating 2 - Terrible. 10 out of 810 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to Interstate for easy traveling. Restaurants nearby walking distance from hotel. Breakfast had many options. Rooms were clean and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were fantastic
Stayed 1 night in May 2024

10/10 Excellent

rebekah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there early and was able to check in due to needing to be somewhere at a certain time and needed to kennel our dog that traveled with us we also needed a little longer at check out and was granted that convenience I really appreciate how accommodating they were for my needs
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was strange that they had a table set up in the lobby with everything fun kids would play with in summer, with a sign that asked people not to touch it.
Stayed 1 night in May 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed one night before an event. Room smelled musty, needs some cosmetic work. Otherwise room felt clean. Shower spray was wonderful.
Stayed 1 night in May 2024

6/10 Okay

Rick

Liked: Staff & service, amenities, property conditions & facilities
Convenient location, but the property is not very clean. Small trash on floor of elevator, and there was smelly leftover food in the room refrigerator! In the bathroom; there is soap & conditoner - but no shampoo. The cleaning staff needs to be retrained.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appears fairly new. The room was nice and they have good amenities. Good staff. I think we had a view of the parking lot and lights. It was somewhat of a challenge to find at the end of a curving street.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated room. Comfortable pillows and bed. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
So far, so good. Due to weather I arrived late. I was grateful that the parking area was very well lit. Rooms and entire property seems very clean and well-maintained.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a bit high for a couple of shorter seniors like us. Drain in bathroom sink was slow. Could use a little more space for packing and unpacking. Everything else great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was convenient, the lobby area was welcoming, and the room was very clean with attractive furnishings.
Stayed 1 night in Apr 2024

10/10 Excellent

POG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms, and staff were very helpful and friendly!
Stayed 4 nights in Apr 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flimsy walls. You could hear absolutely everything. Everything else was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Nice clean rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. Good breakfast options and clean and updated room.
Stayed 2 nights in Mar 2024

6/10 Okay

Barbra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was descent...When we got there to check in tho our room keys didnt work then got sent to another room and it hadnt been cleaned yet and this was 3 pm in afternoon finally got a room after all that!
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice facility
Stayed 1 night in Mar 2024

10/10 Excellent

Lori, Livermore

Stayed 1 night in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kimberly A- General Manager on 28 Feb 2024
Thank you for taking time to leave us a review! We are happy you enjoyed your stay and we look forward to hosting you again!

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was very good, plenty of choices. Did not like that there was no towel racks or hooks in the bathroom, no place to hang anything. Was very clean, would stay there again.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on 28 Feb 2024
Thank you for taking time to respond to this survey. I am so happy to hear you enjoyed our breakfast. I will take your comments about the bathroom to our next meeting. I appreciate the suggestions. We hope you come back and see us again, if you in the area.

8/10 Good

David, Auburn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on 28 Feb 2024
Thank you for taking time to respond to our survey, David! We appreciate the kind words. I hope if you are in the area again, you come see us!

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property satisfied our needs during a one night stay. The room was clean and quiet, the bed was comfortable. The only thing that would have made the stay better was breakfast. By 8am, most of the breakfast options were depleted.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on 20 Feb 2024
Hello Jacqueline,I appreciate you taking the time to respond to our survey. I am so happy to hear that you enjoyed your stay. I am sorry that breakfast wasn't up to your standards. We strive to make sure every guest leaves with a full belly! Next time you are in the area, I hope you come try us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State Wrestling Trip
The Staff was always very helpful. Great breakfast to start our day.
Stayed 5 nights in Feb 2024
Response from Kimberly A- General Manager on 28 Feb 2024
Thank you for choosing to stay with us during state wrestling! We hope you all did well! Thank you for leaving the kind words. I will share them with my team! Make sure you reach out to us next year and we will get you all set up!

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, good breakfast, clean spaces. Conveniently located to shopping, restaurants, etc. My only complaint is the TV didn't work. We weren't there for a long time, so it was ok. We would stay again.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on 28 Feb 2024
Hello Sara, Thank you for taking the time to respond to our survey. I apologize the tv did not work during your stay with us. Other than that, I hope you enjoyed your stay and you give us a chance to make things right during your next visit.

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the comparative rate.
Stayed 1 night in Feb 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Very clean! Beds are great and pillows are too!
Stayed 1 night in Feb 2024
Response from Elena on 13 Feb 2024
Thank you Susan! We think that great beds are one of the most important items for a great stay! We hope to see you again.

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonable price. Good location. Nice breakfast. Friendly staff.
Stayed 1 night in Jan 2024
Response from Elena on 13 Feb 2024
Jill, we appreciate great feedback and will share your kind words with our team! Hope to see you again!

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was nice, and welcoming when we arrived
Stayed 2 nights in Feb 2024
Response from Elena on 13 Feb 2024
Glad you enjoyed your stay Renee, we will share your kind words with your staff. Hope you visit us again!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Elena on 13 Feb 2024
Thank you Joan!

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not fancy, but… It was clean, the staff was friendly, and I slept good there. The gym had treadmills. My refrigerator and tv worked good. There was a small breakfast area that had the basics. Parking was easy. I’d stay there again.
Stayed 3 nights in Feb 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Thank you Keith! We appreciate you taking the time to respond and give us feedback. I am so happy to hear you enjoyed your stay. We hope to see you back when you're in the area!

10/10 Excellent

Jeffrey L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Comfortable. Clean. Great stay.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Thank you Jeffrey! I am so happy to see you enjoyed your stay! We hope you come see us again!

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean & comfortable with a good breakfast each morning. The heater was a little off on the temperature but once we figured it out & lowered it significantly it was fine.
Stayed 2 nights in Jan 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Thank you Daniel! We appreciate your review. I am glad you got the heater figured out. I apologize it wasn't set correctly before you arrived. We hope if you are ever in the area again, you come see us!

10/10 Excellent

jesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Thank you Jesse! We appreciate the review! We are happy to hear you enjoyed your stay! We look forward to hosting you again in the future.

10/10 Excellent

Gary, HASTINGS

Liked: Cleanliness, property conditions & facilities
Would go back again
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Dear Gary,Thank you for taking the time to leave a review. I am so happy you enjoyed your stay. Don't forget about us when you are back in the area! Have a great day!

10/10 Excellent

Patrick

Great stay & breakfast
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Thank you Patrick for taking the time to leave a review! We are so happy you enjoyed your stay! Please keep us in mind on your next trip.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Dear Lawrence,Thank you for taking the time to leave a review. We hope to see you again!

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ADA which made mobility access easy to maneuver. We liked the room so much we booked for another trip
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on 5 Feb 2024
Dear Jo,I am so happy you enjoyed your stay with us! I am even more happy to hear your booked again! We appreciate you staying with us and taking time to leave a review. We can't wait to host you and yours again! Have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service.
Stayed 1 night in Jan 2024
Response from Elena on 13 Feb 2024
Thanks Michael!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good breakfast. Clean and close to restaurants. Have stayed there before and will stay again
Stayed 1 night in Jan 2024
Response from Elena on 13 Feb 2024
Thank you Robert! We appreciate your loyalty. See you again soon!

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Elena on 13 Feb 2024
Thank you Haitham!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Seemed to be very clean. Employees friendly. Grand daughters loved pool. Negative was refrigerator didn’t work in room. No soap in main floor bathroom. Toilet didn’t flush on main floor.
Stayed 3 nights in Jan 2024
Response from Kimberly A- General Manager on 14 Jan 2024
Hello Tamara,Thank you for taking the time to leave a review. I apologize there was not soap in the main floor bath and the toilet didn't work. Maintenance will have to take a look at it. I will also have him look at the fridge in the room you stayed in. I apologize that you were unable to use it. I am happy to hear your granddaughters had fun in the pool and you had a good experience with our team! We hope you come see again when you are in the area!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best staff!
We were booked for 2 days, then 12 inches of snow required us to stay one more day. The staff was one of the most friendly staff that we have seen in many years of traveling.
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on 14 Jan 2024
Thank you Peter! We appreciate you taking the time to leave a review. We enjoyed having you and your family. I never did figure out how to play that game. Next time you are in the area you will have to show me! Have a fantastic day!