All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Helpful front desk staff! Thank you, Melissa, for helping out with our issue!
Melissa
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Melissa,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.
Dear Carl,Thank you for bringing this to our attention. We'll ensure that the phone issue in your room is corrected promptly. We appreciate your feedback and hope you enjoyed the rest of your stay.
Dear Tyann,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. Thank you also for the constructive suggestion about parking options. We hope to welcome you back soon for another great stay.
Dear Wendell,Thank you for providing your review of Baymont by Wyndham Des Moines Airport. It is delightful to know that our charming and accommodating staff, along with our delicious breakfast, was able to provide you with the stay you expected. We look forward to you visiting us again next time.
Although an older property, the Baymont was clean and very well maintained. Our room had been updated and was very spacious and comfortable. The breakfast was particularly tasty. All the food was hot.
Ray
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Ray,The guest experience is important to us, so we are delighted that we earned a perfect rating for your recent visit. Our team will be delighted that you highlighted our high standards of cleanliness and maintenance. It thrills us to read that our accommodations and delicious breakfast offerings made a positive impact on your stay with us. It was a pleasure to have you as a guest, and we look forward to welcoming you back to Baymont by Wyndham Des Moines Airport soon.
Front desk woman cared more about talking to the truck drivers than the other guests trying to check into the hotel.
I would not stay here again! The room was not properly cleaned, drains were incredibly slow to drain. I don’t particularly like taking a shower in ankle deep shower water.
This hotel is just a no for me.
Terri
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Terri,Thank you for sharing your experience. It's disappointing that your stay did not meet expectations, especially regarding the check-in process and room cleanliness. Rest assured, we're addressing your concerns to ensure these issues are promptly resolved. We value your feedback and hope to have another opportunity to provide a more enjoyable stay.
We had a nice, quiet stay and enjoyed the little shop there open 34 hrs. Pool & hot tub and sauna were great for our little getaway!
Jayme
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Jayme,It was a pleasure hosting you at Baymont by Wyndham Des Moines Airport! We're glad you had a restful visit and enjoyed the pool and shop area. Please come see us again soon for another exceptional experience.
Room was clean, bed was comfortable. I was there for less than 12 hours as I had an early flight out of DSM, so didn't get to take advantage of the breakfast. Front desk people were very friendly and helpful. The area felt a bit deserted, but it was quiet as a result.
Kristin
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Kristin,Thank you for taking the time to provide your review. We are pleased that you found our accommodations to be comfortable for a restful night's stay. In addition, it's great to hear that our team demonstrated helpful service! We would appreciate the opportunity to welcome you back to Baymont by Wyndham Des Moines Airport in the future.
Dear Paul,Thank you for your great review and perfect rating! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. It was a pleasure having you here, and we hope you return soon.
I liked the pool and the convenience store with sandwiches and frozen foods. I likes the room had a seperate bedroom. My tub did drain slowly.
Timothy
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Timothy, Thanks for sharing your experience with us! We're thrilled to hear that you enjoyed the pool and our convenient store offerings during your stay. It's also great to know that the bedroom setup provided you with all the comfort you needed. We'll be sure to look into the tub drainage concern to ensure it's addressed promptly. It was our pleasure to host you, and we hope to welcome you back to Baymont by Wyndham Des Moines Airport for another enjoyable stay soon!
Everything was great! They could use a little more parking area but not a big deal breaker! They were very accommodating to let us check in early. Thank you to everyone!
Wendy
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Wendy,Thank you for your recent stay at Baymont by Wyndham Des Moines Airport. We appreciate your feedback, and we're thrilled to hear about your experience. Our staff strives to accommodate our guests, and we're glad they could make your acquaintance. We hope to host you again soon for another great stay.
It was a very nice hotel, super clean. The breakfast was great, variety of options. The common areas were all nice. Definitely will stay here again. Great location.
Trisha
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Trisha,It sounds like we checked all the right boxes for a top-notch stay! Your feedback is appreciated, and we trust that you will keep Baymont by Wyndham Des Moines Airport at the top of your list for your future accommodations. Safe travels and we eagerly await your next visit.
Property is very clean. It could use updating, but I’d choose a clean hotel with a nice mattress any day!😊
Elizabeth
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Hello Elizabeth,Thank you so much for taking the time to leave your feedback. We're so glad to hear you had a great visit with us and we hope to see you again in the future!Baymont by Wyndham Des Moines Airport
Our room was clean and quiet. Breakfast was great with lots of nice options.
Jennifer
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Jennifer, Thank you so much for choosing Baymont by Wyndham Des Moines Airport. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, comfortable accommodations, and tasty breakfast. We hope you'll consider joining us again on your next trip to Des Moines; it was a genuine pleasure hosting you.
10/10 Excellent
Anita
22 Mar 2024
Anita
Stayed 1 night in Mar 2024
10/10 Excellent
Angela
Travelled with family and small children
18 Mar 2024
We enjoyed our stay
Angela
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Angela,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope you return soon.
Dear Connie,Thank you so much for choosing to stay with us at Baymont by Wyndham Des Moines Airport. Our goal is to provide every guest with lovely accommodations, so we're thrilled you thoroughly enjoyed your room! It was an absolute pleasure to host you, and we hope to welcome you back soon.
Very good price. Deep pool. Rec center. Good fitness center. Great place.
Jeffery
Stayed 1 night in Mar 2024
Response from General Manager on 9 Mar 2024
Dear Jeffery,Thank you so much for choosing to stay with us at Baymont by Wyndham Des Moines Airport. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take full advantage of our plentiful amenities. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.
Close enough to airport. Nice pool and workout area! Very comfortable beds, nice bathroom, relaxing room, broad TV channel choices. Friendly staff as well!
Robert
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Robert,Thank you so much for the perfect rating. From our prime location to our comfortable beds, we're delighted to know that you enjoyed everything about your time with us. Please consider coming back to join us again soon.
We always stay here when we fly out of Des Moines and it is so clean and quiet.
Gerilyn
Stayed 1 night in Feb 2024
Response from General Manager on 3 Mar 2024
Dear Gerilyn,Thank you so much for continuously choosing to stay with us at Baymont by Wyndham Des Moines Airport. Our goal is to provide every guest with pristine accommodations, so we're thrilled that's always the case for you. We're delighted to be your go-to destination in the area. The pleasure was all ours, and we hope to welcome you back in the future.
10/10 Excellent
LISA
27 Feb 2024
LISA
Stayed 1 night in Feb 2024
10/10 Excellent
Carson
25 Feb 2024
Carson
Stayed 1 night in Feb 2024
10/10 Excellent
Joa
Travelled with family
23 Feb 2024
Liked: Amenities
Staff is friendly. Property is very large with lots of spaces to gather.
Joa
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Joa,It's wonderful to hear you had a great stay at Baymont by Wyndham Des Moines Airport. Thank you for highlighting our friendly staff and spacious property. We look forward to welcoming you back for another fantastic time.
Dear Davida,Your five-star rating is such a terrific compliment, and we are delighted our staff's superb hospitality impressed you. It would be our pleasure to see you again at Baymont by Wyndham Des Moines Airport, so please revisit us for another perfect stay!
Hotel facilities & amenities are outstanding! Excellent breakfast buffet as well…Gracious, courteous & attentive staff enhances a very nice hotel experience…
Jimmie
Stayed 2 nights in Feb 2024
Response from General Manager on 14 Feb 2024
Dear Jimmie,It was such a pleasure to welcome you to Baymont by Wyndham Des Moines Airport! We're delighted you started your day off right with our delicious breakfast offerings and that our hospitable team left a memorable impression on you. Receiving recognition for our wonderful amenities is always appreciated as well! Thank you for your kind review and perfect rating, and we hope you return soon.
10/10 Excellent
Robert
Travelled with family
12 Feb 2024
Liked: Staff & service
Disliked: Amenities
This hotel has a partnership with a truck driving school.. The evenings were interesting getting cat called and then harassed by a guy on god knows what lol but other than some rowdy guests on a full time rotation…
Robert
Stayed 1 night in Feb 2024
Response from General Manager on 14 Feb 2024
Dear Robert, Thank you for your review and for choosing to stay with us. We are glad you had a pleasant visit overall; however, we apologize for any inconvenience you may have encountered with our other guests. If you ever have issues during your visit, please do not hesitate to reach out to one of our friendly team members for assistance. Please visit us again the next time you are in Des Moines!
Really nice and spacious rooms - love the pod area outside our rooms for visiting (4 rooms surrounding a large visiting area with chairs and sofa). Bed very comfortable. Like the 2nd sink outside the bathroom. Fitness room was great. Rec room very nice. Breakfast was extraordinary. Great place for the weekend
Patricia
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Patricia,Thank you for your perfect rating and kind words. We are thrilled that our accommodations, amenities, and breakfast made a positive impact and impression on your stay with us. It makes us delighted to know that you feel that it is a great place for the weekend. Having you stay with us was a pleasure, and we look forward to providing you with an excellent experience again.
Dear Kyle,Thank you for your positive review! We're thrilled you enjoyed your stay at Baymont by Wyndham Des Moines Airport. We pride ourselves on offering our guests a great start to the day, and it's wonderful to hear our breakfast met your expectations. Your feedback is greatly appreciated, and we can't wait to welcome you back again.
Parking was limited. I arrived when dark and not much lighting in parking lot to the access door.
Jack
Stayed 1 night in Jan 2024
Response from General Manager on 5 Feb 2024
Dear Jack,Thank you for being our guest and for taking the time to share your review. While we are sorry to know you had a concern with parking, we hope the rest of your stay was wonderful. It would be an honor to welcome you back on future trips to our area.
Dear Jamie,Thank you so much for choosing to stay with us at Baymont by Wyndham Des Moines Airport. We're delighted to read that you were able to take advantage of our convenient location. It was a pleasure to host you, and we hope to welcome you back in the future.
Stay there are always great. James who takes care of the morning breakfast buffet is an absolute Rock Star@!@
Jeffrey
Stayed 2 nights in Jan 2024
Response from General Manager on 31 Jan 2024
Dear Jeffrey,It's always wonderful to welcome back repeat guests, and you're no exception. We'll pass your compliments along to James, as he'll be honored by what you had to say. Thank you, and we hope to see you again soon.
Very nice pool, hot tub, sauna area. Also had a game room & pool table, so lots to do for families. Great hot breakfast in the morning. Many nooks and side rooms that would be useful gathering places for people in multi-room parties.
Michelle
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Michelle, Thank you for choosing Baymont by Wyndham Des Moines Airport and leaving a review. We're so glad our property had everything you needed to have a comfortable and enjoyable stay with us. It's pleasing to hear that you enjoyed our refreshing pool, game room, and delicious breakfast. The pleasure was all ours, and we look forward to welcoming you back again soon!
My only problem was that they advertised $5 for parking a night while I went on my trip. They said they raised the price to $10 a night. I was disappointed they wouldn't price match their posted price.
Jeffrey
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Jeffrey,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any confusion about our parking fee, and we'll look into this further. Should you be in the area again, please come back to see us.
Great, friendly staff. All politesand efficient. Clean room with a very comfortable bed. Great water pressure in shower. Plentiful breakfast, with several choices.
John
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear John,Our day is brightened by your excellent review of Baymont by Wyndham Des Moines Airport! We were happy to extend gracious hospitality to you. It's great that you enjoyed our clean, comfortable accommodations and abundant breakfast. Thank you for choosing to stay with us, and we hope to see you again.
Dear Keith,Our team at Baymont by Wyndham Des Moines Airport takes great pride in providing exceptional service to our guests, and it's incredible to hear that they met the mark! We will be sure to share your kind words so they know their hard work does not go unnoticed. Please come back and stay with us again in the future.
Dear Sunny,Thank you so much for the five-star rating. That being said, we're sorry to hear about any disappointment in our parking options during your visit. We'll keep your feedback in mind for the future, and should you wish to discuss your experience with us further, do not hesitate to reach out to us offline. Thank you, and we hope to see you again soon.