4/10 Poor
nicole
12 May 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures for this property are misleading because they have mixed what looks like new rooms in with pictures of the old/current rooms. When you first walk in it looks like it has been given a face lift-modern "pods", art work, decor they are putting in all "new" buildings. The first room I had had hair on the toilet set, in the tub and in the bed. The phone in the bedroom didn't work so I had to call the front desk from the living room phone and was switched to another room. The mini fridge also had so much ice built up in it it took up space in the fridge. The guy at the front desk was nice enough to bring me a new key. The next room was hair free but the dresser in the bedroom drawers didn't close-had actual tape on the side like someone tried to keep it from coming open. The "sink" in the living area didn't work, the desk drawer in the living are had an old papertowel with some kind of black stuff on it and some other trash in it. There was some loud thud sound that kept up randomly the duration of the stay-don't know what it was. The gym door does not lock so anyone can walk in at any time even though there is a room key pad. The hto tub was closed and I was never told that. The room keys don't work to let you in the pool area. I had a fron desk clerk let me in just to see the water temp and it was cold. Ordered a sandwich and fries from the restaurant-fries were good.
nicole
Stayed 1 night in May 2024