Ratings based on 979 verified reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 16 May 2024
I don’t need to get a shuttle to the airport. It was weird to get a message that said “coordinate your pickup”.
The person at the front desk wasn’t the most friendly one, very down to business BUT not rude though.
Comment from Hotel Management
17 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Dany, Thank you for your review; our property does not offer shuttle service though. We are glad to hear you had a pleasant experience regardless.
by a verified traveller
Posted 12 May 2024
Great service and hotel!
Comment from Hotel Management
13 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Daniel, We appreciate you being our guest and your five-star review for our BW Plus DFW Airport Suites property. It gives us great pride to know that you enjoyed your time with us and look forward to seeing you again.
by a verified traveller
Posted 12 May 2024
Comment from Hotel Management
17 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Thank you for staying with us, we appreciate you being our guest and look forward to seeing you again soon.
by a verified traveller
Posted 12 May 2024
Was pretty loud with the air traffic till about 3am
But we knew what to expect next to the airport!
Comment from Hotel Management
16 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Anthony, We have passed on your suggestions for improvements and would like to apologize for the discomfort you experienced due to the noise level in your guest room. We always want to provide a pleasant stay for our guests and hope to have another opportunity in the future to improve on your experience.
by a verified traveller
Posted 12 May 2024
It was a really nice property and nice staff
Comment from Hotel Management
13 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Teerth, Thank you for being our guest; our staff takes great pride in making all our guests feel welcome. We appreciate your five-star review of our BW Plus DFW Airport Suites hotel and look forward to your next visit.
by a verified traveller from North Aurora
Posted 12 May 2024
No restaurants near this place!
Comment from Hotel Management
13 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Steven, Thank you for choosing our property for your stay; we appreciate your time to review our property.
by a verified traveller
Posted 6 May 2024
Hot tub was broken, lobby had an unpleasant scent when we can in, smelled old, it wasn’t a good initial experience, breakfast didn’t begin until 7 which seemed late especially when you have an early flight
Comment from Hotel Management
13 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Jennifer, Thank you for choosing our property for your stay; we appreciate your time to review our property and hope to see you again to improve on your experience with us.
by a verified traveller
Posted 6 May 2024
Hot tub was broken. you can hear the noise from the road out side.
Comment from Hotel Management
13 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Thank you for choosing our property for your stay; we hope to see you again in the future to improve on your experience with us.
by a verified traveller
Posted 4 May 2024
Comment from Hotel Management
13 May 2024 by Best Western Plus DFW Airport Suites, Hotel Management
April, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
by a verified traveller
Posted 27 Apr 2024
It was loud being right next to the highway and airport but it was clean and the room was unexpectedly large. Would stay again
Comment from Hotel Management
30 Apr 2024 by Best Western Plus DFW Airport Suites, Hotel Management
Elizabeth, Thank you for choosing our property for your stay; we are glad to hear about your stay and hope to see you again to improve on your experience with us.
