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Reviews of AmericInn by Wyndham Coralville

2.5 out of 5
AmericInn by Wyndham Coralville
2597 Holiday Road, Coralville, IA

Reviews

6.6
Rating 10 - Excellent. 214 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 213 out of 1000 reviews" "
Rating 4 - Poor. 147 out of 1000 reviews" "
Rating 2 - Terrible. 150 out of 1000 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Sewer odor emanating from bathroom sink, one small bar of soap, no lotion, outlet didn't work on lamp, inconvenient outlets. I really appreciated that the bed was a nice distance from the air conditioner. It faced the AC .
Stayed 1 night in May 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and comfortable.
Stayed 1 night in May 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
After hearing it was a terrible property, I was happy to learn that the room, bathroom and linens we clean and decent.
Stayed 1 night in May 2024

10/10 Excellent

Ruston, Carlisle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we needed to be. Quiet and clean.
Stayed 1 night in May 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast could be alot better
Stayed 1 night in May 2024

2/10 Terrible

Ebrahim

Travelled with partner
Disliked: Staff & service
The property was nice but the customer service wasn’t good. And they all tell you something different.
Stayed 1 night in May 2024

2/10 Terrible

Maritza

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly?! I travel with my pets!! One pet only?! No I don’t think so especially when you have to pay a deposit.
Stayed 2 nights in May 2024
Response from Amanda on 9 May 2024
Hi Maritza. The reason you do not feel we are pet friendly and we definatly are when they are declaired, is exactly that you lied about taking the pets to your sisters home. Also we explained at check in we have a limit of two pets per room. You had three. There is always a deposit when staying at any hotel with your pet unless it is a service dog. Have a great day and good luck.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 1 night in Apr 2024
Response from AmericInn on 6 May 2024
Thank you for the review. We look forward to seeing you again.

4/10 Poor

Chad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator and hot tub were broken. Sheets had stains
Stayed 1 night in Apr 2024
Response from AmericInn on 28 Apr 2024
Dear Chad, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

6/10 Okay

Luisa

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When we go to the hotel they gave us room 326 as we enter the room it smells stinky and I feel something bad about that room and as we about to sleep my husband slept right away he is tired from driving and I go to my bed and I feel itchy something biting me so I open the lights spread open the bedsheets I see bugs take a picture and video showed to the reception and she gave me another bedroom why she give me the last bedroom that stinks when there’s bedroom that is clean
Stayed 1 night in Apr 2024

6/10 Okay

Mariya

Travelled with family
Liked: Property conditions & facilities
Customer service could have better attitudes how ever the stay was good we went there to use the pool my 8 year old son enjoyed it. Breakfast was good as well over all it was a comfortable stay.
Stayed 1 night in Apr 2024
Response from AmericInn on 15 Apr 2024
Dear Mariya,Thank you for staying with us. We hope to have you come back in future. Thank you

10/10 Excellent

Tausha

Travelled with family
Liked: Cleanliness, amenities
Great service, friendly and very affordable
Stayed 1 night in Apr 2024
Response from AmericInn on 15 Apr 2024
Dear Tausha,Thank you for staying with us. We hope to have you come back in future. Thank you

2/10 Terrible

Carrie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty. Mold in the bathroom. Bed and pillows were hard. There was water dripping from the ceiling into the bathtub all night long. Breakfast was terrible. The pool was ice cold and no working hot tub.
Stayed 1 night in Apr 2024
Response from AmericInn on 12 Apr 2024
Dear Carrie,We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Just needed a place to sleep and it fit the bill
Stayed 1 night in Apr 2024
Response from AmericInn on 10 Apr 2024
Thank you for contacting AmericInn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of AmericInn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is a little sketchy
Stayed 1 night in Apr 2024
Response from AmericInn on 8 Apr 2024
Thank you for contacting AmericInn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of AmericInn for your lodging needs, and we hope to welcome you again in the future.

4/10 Poor

Krystal, Mt. Pleasant

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Ants in the rooms.
Stayed 2 nights in Mar 2024
Response from AmericInn on 1 Apr 2024
Dear Krystal, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

2/10 Terrible

Chelsi

Stayed 1 night in Mar 2024
Response from AmericInn on 20 Apr 2024
Dear Chelsi, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AmericInn on 31 Mar 2024
Thank you for contacting AmericInn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of AmericInn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & welcoming staff hotel was clean and quiet. Thanks for the stay! 😁
Response from AmericInn on 25 Mar 2024
Dear Mandy, Thank you for staying with us. We hope to have you come back in future. Thank you

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2024
Response from AmericInn on 13 Apr 2024
Thank you for contacting AmericInn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of AmericInn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, helpful, and kind. Property page noted a hot tub but it wasn't operable. I'd recommend a quick phone call to the property if you're hoping to utilize the pool room offerings. Upon checkin we were asked permission to take a photocopy of identification and staff noted they needed a card for a damage deposit. None of this was noted in the booking app. The amount has not been refunded to my account yet and I don't know the process for removing the hold amount. Overall a very nice outing to this property. I would visit again.
Stayed 1 night in Mar 2024
Response from AmericInn on 19 Mar 2024
Thank you for contacting AmericInn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of AmericInn for your lodging needs, and we hope to welcome you again in the future.

6/10 Okay

Natasha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So hun. When I came in this place it was fun and pretty rare you know. But the pool is dirty and I seen a long piece of hair with something attached to it and someone left there door open and no one closed it. Pretty scary. You can come here if u want but I don’t recommend. They also lied about having a hot tub
Stayed 1 night in Mar 2024
Response from AmericInn on 9 Mar 2024
Dear Natasha,We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

4/10 Poor

Marcie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from AmericInn on 7 Mar 2024
Dear Guest, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again.Thank You

4/10 Poor

Tori

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Okay place to stay.. walls, floors, lamps etc were dirty. Lots of unpainted patches on the wall. Looks like they’re in the middle of remodeling. Breakfast foods were very limited, not much of a variety at all. Staff were friendly. Pool room was very very breezy, felt like the air was on and water was cold.
Stayed 1 night in Feb 2024
Response from AmericInn on 26 Feb 2024
Dear Tori,We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

4/10 Poor

Kori

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Room was not clean. Hot tub was not open. Tv did not work.
Stayed 1 night in Feb 2024
Response from AmericInn on 25 Feb 2024
Dear Guest, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

2/10 Terrible

Layton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The two girls who were left to their own devices were clearly not trained to the extent that they needed to be left alone to run a hotel on their own. One said it was her first day and her boss left her to do things on her own. They said my reservation was canceled. Which it wasn’t. I booked a king room, they gave me a double queen. I signed my paper work that had one room number on it, then she proceeded to hand me a room key with a totally different room on it. Which I did not stress about. All minor inconveniences until we were in the room for about 10 minutes and another guest proceeds to put his key in our door and WALK INTO OUR ROOM!!! We discussed it with them and got some things worked out. Oh and there were cockroaches in the bathtub. This was not the fault of the poor girl who was left alone on her first day, but managements/owners for allowing that it to happen.
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Layton We apologize for any inconvenience. We hope to do better ourselves and hope that you choose to stay with us again. Thank You

2/10 Terrible

Mike

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a room for a night to get the family out of the house and let the kids play in the pool. When we checked in, we noticed that the floors are filthy all throughout the hotel, our key cards barely work. You have to swipe it about 20 times before you can access your room. Once in the room we noticed the bed sheets haven’t been cleaned. The hotel pictures show a hot tub which I’d no longer in service. The pool was out of towels, And the front desk had none, they were all in laundry still, this was at 4pm. The restroom in the pool area is disgusting. It’s a good location, we were hoping for better quality.
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Mike, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

6/10 Okay

Amillia

Travelled with partner
Disliked: Cleanliness
You get what you pay for. Usually Americinn is nice and clean, this one however was not
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Thankyou for sharing your experience. it's disappointing to hear that this particular americinn did not meet the usual standards you expect. your feedback is valuable, and i hope your concerns are addressed for improvement in the furture.

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay with cockroach’s and other type of insects then this is the place for you. It was very dirty and nasty
Stayed 4 nights in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Ashely, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and convenient to get here. No coffee in the room even though there was a coffee maker.
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Donna, Thank you for staying with us. We hope to have you come back in future. Thank you

4/10 Poor

Christi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub was dirty bed sheets were dirty floor in room wasn’t vacuumed
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Christi, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Cockroaches are a deal breaker
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Robert We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

10/10 Excellent

Wanda J

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great breakfast- rooms were clean TV was rather grainy in reception
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Thank you for contacting Americinn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Americinn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. It is quiet and staff was very friendly. I enjoyed doing laps in the pool
Stayed 1 night in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear guest, Thankyou very much for your positive review. we look forward to welcoming you and your family for your next stay.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for.
Stayed 2 nights in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Guest, We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

8/10 Good

Theone

Disliked: Property conditions & facilities
My toilet was loose...Everytime I sat down I thought it would break...& NO COFFEE 😞
Stayed 2 nights in Feb 2024
Response from AmericInn on 22 Feb 2024
Dear Theone We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

6/10 Okay

Brittny

Travelled with family
Stayed 1 night in Feb 2024
Response from AmericInn on 24 Feb 2024
Dear Guest, Thankyou for staying with us.

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Non working hot tub, false advertising, pool not open past 10 pm as stated for adults from 10-midnight. Pool not open til 10 and check out at 11, no time for am pool use. Non-working microwave in room so supplied microwave as a solution had mouse terds under it in storage like room. Safety concerns as door to exterior could be entered by anyone without card! Money should be refunded or discount given! Breakfast not fully stocked, ice maker out of order as well as kurik machine, filthy vents in bathroom also.
Stayed 1 night in Jan 2024
Response from AmericInn on 22 Feb 2024
Dear Brian We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again. Thank You

10/10 Excellent

Paige

Stayed 1 night in Feb 2024
Response from AmericInn on 20 Mar 2024
Thank you for contacting AmericInn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of AmericInn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AmericInn on 20 Jan 2024
Dear ShelbyThank you for staying with us. We hope to have you come back in futureThank you

4/10 Poor

Robin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking lot needed plowed. Toilet needs cleaning. Shower had used bar of soap and hair inside.
Stayed 1 night in Jan 2024
Response from AmericInn on 20 Jan 2024
Dear Robin,Thank you for letting us know. We have taken action and have talked with our staff. We hope that you choose to stay with us in future.Thank You

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to work. Only one morning were there eggs. We ended up staying 5 days. Staff very helpful. Being diabetic there were no other non carb options. No salt and pepper the day they had hard boiled eggs.
Stayed 1 night in Jan 2024
Response from AmericInn on 17 Jan 2024
Dear CynthiaThank You for choosing to stay with the AmericInn Coralville. We hope to see you back in the future.Thank You

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from AmericInn on 17 Jan 2024
Dear SharonThank you for staying with us. We hope to have you come back in futureThank you

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Near my job
Stayed 1 night in Jan 2024
Response from AmericInn on 13 Jan 2024
Dear RobinThank you for staying with us. We hope to have you come back in futureThank you

10/10 Excellent

Gary

Stayed 1 night in Jan 2024
Response from AmericInn on 10 Jan 2024
Dear Gary,Thank you for staying with us. We hope to have you come back in futureThank you

2/10 Terrible

Ahmet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Whole building is under dust and stain. Nothing is cleaned properly. Avoid
Stayed 2 nights in Jan 2024
Response from AmericInn on 9 Jan 2024
Dear Ahmet,We apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again.Thank You

8/10 Good

Codi

Stayed 1 night in Jan 2024
Response from AmericInn on 9 Jan 2024
Dear CodiThank you for staying with us. We hope to have you come back in futureThank you

2/10 Terrible

Ali

Stayed 2 nights in Dec 2023
Response from AmericInn on 5 Jan 2024
Dear Ali,Thank You for choosing to stay with the AmericInn Coralville. We hope to see you back in the future.Thank You

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff , clean , flexibility
Stayed 1 night in Dec 2023
Response from AmericInn on 31 Dec 2023
Dear MohamedThank You for choosing to stay with the AmericInn Coralville. We hope to see you back in the future.Thank You

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy rooms, crumbling drywall, and damn cockroaches!!
Stayed 1 night in Dec 2023
Response from AmericInn on 30 Dec 2023
Dear SandraWe apologize for any inconvenience. We hope to better ourselves and hope that you choose to stay with us again.Thank You