Dear Guest,Thank you so much for your kind words! We're delighted to hear that our front desk team exceeded your expectations. Providing exceptional service is our top priority, and we'll be sure to pass along your praise to our staff. We look forward to welcoming you back on your next visitSincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback! We're delighted to hear that you appreciated the cleanliness of our rooms and found them to be a refreshing spot to relax. We apologize for any inconvenience caused by the potholes in our parking lot area and the unexpected deposit fee. Your comments will be shared with our team for improvement. We hope to welcome you back for an even more enjoyable stay in the future!Sincerely, Hotel Manager

Dear Sue,Thank you for your great feedback! We're thrilled to hear that you found our staff to be very kind. Providing exceptional service and hospitality is our top priority, and it's wonderful to know that we succeeded in making your experience memorable. We'll be sure to pass along your compliments to our team. We look forward to welcoming you back for another enjoyable stay soon!Sincerely, Hotel Manager

Dear Michelle,Thank you for your great feedback. We're thrilled to hear that you enjoyed your spacious, clean, and quiet room! Your comfort and satisfaction are our top priorities, and we're glad that the ongoing renovations didn't disrupt your stay. Thank you for your understanding, and we're delighted to know that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable experience in the future.Sincerely, Hotel Manager

Dear Shawndrika,Thank you for your glowing feedback! We're delighted to hear that you found our staff friendly and that our location near Fort Jackson was convenient for your plans. It's always our goal to provide a comfortable stay for our guests, especially during significant events like an army graduation. We appreciate your feedback and hope to welcome you back for any future visits to the area!Sincerely, Hotel Manager

Dear Rosa,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Rosa,Thank you for your wonderful feedback. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

Dear Myesha,We apologize for the oversight and inconvenience you experienced regarding the cleanliness of your room and the delay in housekeeping services. This does not reflect the high standards we strive to maintain. Your feedback is essential, and we'll address these issues with our housekeeping team to ensure improvements in our service consistency. We hope to have the chance to provide you with a more satisfying experience in the future.Sincerely, Hotel Manager

Dear LaKessia,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Petre,We're thrilled to hear that you had such a pleasant experience during your stay with us! It's wonderful to know that our staff, accommodations, lobby ambiance, breakfast, and comfortable beds all contributed to making your stay enjoyable. Your kind words mean a lot to us, and we're delighted that you had a great time. We look forward to welcoming you back for another wonderful experience in the future!Sincerely, Hotel Manager

Dear Estell,Thank you for your glowing feedback. We're thrilled to hear that you had a fantastic experience during your stay! Our staff works hard to provide exceptional service, and we're delighted that you found them great. It's wonderful to know that your room was clean and well-maintained, with clean towels readily available. We're also glad you enjoyed our breakfast offerings. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

Dear Susana,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Manuel,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience with us. We're deeply sorry to hear about the issues you encountered during your stay. Please know that your feedback is invaluable to us, and we're taking immediate steps to address the concerns you've raised regarding the mold and the maintenance issues in your room. It's truly disappointing that we couldn't offer you a room change to ensure your comfort.We understand your decision to explore other options in the future, but we sincerely hope you'll consider giving us another chance to provide you with the exceptional stay you deserve.Sincerely, Hotel Manager

Dear Cristiany,We're deeply troubled to hear about your experience at our property. The safety and comfort of our guests are of utmost importance to us, and we sincerely apologize for falling short of your expectations. Your feedback regarding noise disturbances, safety concerns, and delays in refund processing is very concerning, and we will take immediate action to address these issues internally. We regret any inconvenience caused.Sincerely, Hotel Manager

Dear Gary,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Brenda,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

Dear Florence,Thank you for your fantastic feedback. We're thrilled you enjoyed your stay despite the ongoing renovations. Your satisfaction is our priority, and we're glad to hear you appreciated our excellent breakfast, snacks, and attentive housekeeping. While the pool may have been unavailable this time, we're excited for you to enjoy it once renovations are complete. Thank you for recommending us as an affordable and amenity-rich option near Fort Jackson Army base. We look forward to your next visitSincerely, Hotel Manager

Dear Delia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Delia,Thank you for your great feedback. It's fantastic to hear such high praise for our staff! Providing exceptional customer service and ensuring our guests feel cared for are top priorities for us, and we're thrilled that our team was able to deliver on this during your stay. We truly appreciate your kind words and loyalty, and we wait to welcome you back to our hotel the next time you're in Columbia. Sincerely, Hotel Manager

Dear Takiyah,Thank you for your kind feedback! We're pleased to hear that your check-in process was smooth and hassle-free. However, we apologize for the cleanliness issues you encountered in your room. Please know that we take cleanliness seriously, and we'll address the carpet and tub issues immediately to ensure a more pleasant experience for our guests in the future. We're glad you found the beds comfortable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Hotel Manager

Dear Jessica,Thank you for your great feedback. We're thrilled to hear that you enjoyed our location and that our staff provided excellent service! Your feedback regarding handicapped parking is noted, and we appreciate you bringing it to our attention. We'll certainly consider this as we strive to make our facilities more accessible for all guests. We hope to welcome you back soon for another wonderful experience!Sincerely,Hotel Manager

Dear ALICIA,Thank you for your fantastic feedback. We're thrilled to hear that you enjoyed your stay with us! It's fantastic to know that Danny L. made you feel welcome and that you found our location convenient for your needs. Providing a positive experience is our priority, and we're delighted that we succeeded in making your visit memorable. We wait to welcome you back for another great stay. We look forward to your next visit!Sincerely, Hotel Manager

Dear Kara,Thank you for your glowing feedback! We're glad to hear that you found our hotel clean and that our staff were able to promptly address the issue with your door. Ensuring a comfortable and hassle-free experience for our guests is important to us, and we appreciate your understanding and feedback. We hope you enjoyed the rest of your stay, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

Dear Taylor,Thank you for your fantastic feedback! We take great pride in delivering exceptional customer service, and we're thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to serving you again in the future!Sincerely, Hotel Manager

Dear Rosaetta,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

Dear Brittany,We're glad to hear that you appreciated the efforts made to improve the hotel and that you were grateful for the upgrade to the presidential suite. While we understand your feedback regarding the room's appearance and the unfinished aspects of the renovation, we're pleased to know that the room was clean and that you had a positive interaction with our staff. Your comments are invaluable to us as we continue to enhance our facilities and services. We hope to have the opportunity to provide you with an even better experience in the future as we continue to make improvements.Sincerely, Hotel Manager

Dear Susan,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Nicholas,We sincerely apologize for the inconvenience you experienced during your stay. It's unacceptable for the bathroom lights to not be functioning and for the sheets to have stains. Please rest assured that we take such matters very seriously, and we will address these issues immediately with our maintenance and housekeeping teams to ensure they are resolved. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.Sincerely, Hotel Manager

Dear Martha,Thank you for your fantastic feedback. We're thrilled to hear that you appreciated our hotel's renovations and the separate room for our complimentary breakfast! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad that our efforts were evident during your stay. We hope you had a wonderful time with us. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

Dear Tammy,We're truly sorry for the subpar experience you encountered during your stay. It's disheartening to learn about the pool closure, cleanliness issues outside, and leaks within the building. This does not meet our standards of service and cleanliness. Rest assured, we take your feedback seriously and will address these issues promptly to ensure they don't reoccur. We appreciate your patience and understanding, and we hope to have the chance to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Liz,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

Dear Willette,Thank you for your kind words and understanding regarding our ongoing construction. We're glad to hear you enjoyed your overall stay. Your feedback about the bathroom fan and room temperature control is valuable, and we'll certainly look into improving these aspects for future guests. We'd be delighted to welcome you back once our renovations are complete. Your satisfaction is our priority!Sincerely, Hotel Manager

Dear Guest,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon.Sincerely,Hotel Manager

Dear Mike,We apologize for the noise disturbance and for falling short of your expectations during your stay. Your comfort and satisfaction are important to us, and we regret that we did not meet your needs on this occasion. Please know that we take your feedback seriously and will address the issues raised to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Abigail,Thank you for your great feedback. We're thrilled to hear that Danny provided excellent service and ensured that your accommodations were suitable for your little one. It's great to know that you noticed our efforts to improve and maintain the quality of our property. We look forward to welcoming you back for another enjoyable stay if you're in the area again!Sincerely, Hotel Manager

Dear Angie,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

Dear Svetlana,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

Dear Margaret,We apologize for the discrepancies between the online presentation and the actual condition of the room you experienced. Your feedback regarding the cleanliness and maintenance issues is concerning, and we take it seriously. We will address these issues immediately to ensure they are not repeated in the future. Additionally, we appreciate your kind words about our lobby and will strive to ensure a consistent experience throughout our property. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

Dear Mikayla,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Melissa,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

Dear Marian,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

Dear Roderick,Thank you so much for your fantastic feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Railana,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Ebony,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Martin,Thank you for your kind feedback. We apologize for the inconvenience regarding the room's darkness and the discomfort of the bed. Your comfort is our priority, and we appreciate your feedback. We'll address these issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely, Hotel Manager

Dear Shaw,We are truly sorry to hear about the numerous issues you encountered during your recent stay with us. Your feedback is deeply concerning, and we sincerely apologize for the inconvenience and disappointment caused. Rest assured, we take your concerns seriously and are actively addressing them to ensure a more pleasant experience for our guests in the future.Sincerely, Hotel Manager

"Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager