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Reviews of Hotel Janaki

3.5 out of 5
Hotel Janaki
#43 Fife Road, Havelock Town, Colombo

Reviews

6.2
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ganesharatnam

Liked: Cleanliness
Need some renovations with face lifting
Stayed 5 nights in Feb 2024

6/10 Okay

L. Ananda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place has a lot to improve on, although the staff is very friendly. The restaurant needs to have the items available on the menu. When a guest sits for dinner, he/she should not be told that some major items are not available! Whatever the food that was available was quite tasty and the cooks must be commended. They would not serve a pot of tea on room service! Early morning, there was no chance of having tea in the room. Rooms are very spacious but the bed is not good. A new plush mattress will be great to have. Bathrooms were in very poor condition with mould growing in multiple places. Bathtub was chipped and the metal underneath was showing! Very limited linen was provided- just 2 bath towels only. There was no hot water in the shower. The windows in the room could not be locked-lucky I was on the 2nd floor! The interior must be re-done with decent furniture as the cushions are flat! Public areas get dunked when it rains. Every morning the staff has to mop and get rid of a river of water in the center area. At the front, there is some cement barrier that needs to be removed. It is a major obstacle for cars entering the property. There is ample parking opposite the property.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make you feel at home and that’s so important and service is so good and rooms need updating now but it’s great value for the money paid
Stayed 4 nights in Oct 2019
Response from Reservations on 17 Oct 2019
Thanks for staying with us. We appreciate your feedback! We hope to welcome you again soon!

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019
Response from Reservation on 10 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2019
Response from Reservations on 5 Jun 2019
Thanks for staying with us. We appreciate your feedback! We hope to welcome you again soon!

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2018
Response from Reservations on 10 Oct 2018
Thank you for your review.

8/10 Good

Athavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Nice staffs. Wifi was not so good. But could manage.
Stayed 1 night in Aug 2017
Hello! Thank you so much for taking the time to share your comments! We appreciate your valuable feedback and hope to welcome you again, soon! Kind Wishes, Hotel Janaki Colombo

2/10 Terrible

Sam, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable experience at Janaki Hotel
I reserved for eight days but stayed only two days. Absolutely this is not a 3 star hotel at all. Room: Some kind of odor, bad smell, pillows are very hard and the bed is terrible. Wall paint are falling apart.. No electric outlets to charge phone or tablets Bathroom: Only two old towels, no hand towels or wash clothes. The shower door is half closed. Hence, half of the water pour on to the floor., No electric outlet for shaver View: Roof tops only, can hear nearby neighbors scream Breakfast: Very good, staff will come and ask again and again your room number. Each day three times. .

6/10 Okay

Tarun Parkash, India

Liked: Room comfort
good services under control budget
It was a budget bundle to stay in Hotel Janaki.

2/10 Terrible

Sajith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty poil, poor house keeping
Extremely disappointed

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Just for one night
The room was not so fresh, smelly and dark. Small TV and the Wifi just worked in same places in the room. The hotel service was nice, even if its not the fastest.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic
arrived late at night after a long travel and on arrival, was asked to wait in the lounge for over half an hour and later came to know that the hotel was full for the night. the front desk staff was very rude and was blaming his manager saying that it was his mistake that the hotel was not blocked on the website. after sometime we were told that he was assigning us to a room that had a morning arrival. during the two day stay, the room was not cleaned and towels was not changed. the whole place is in a very bad repair state. the state of cleanliness was really bad in the room . . . . :(

2/10 Terrible

jagath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stefan, Borås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good middle class hotel with friendly staff
Very helpful and very friendly staff. This hotel is a bit away from the city centre (busstations and Fort Railway station). It takes about 15 minutes by tuk tuk. You can also go here by public bus. I think it was bus number 178. It was fun using the public bus down to the city centre. Swimming pool and breakfast was nice at the hotel.