6/10 Okay
L. Ananda
11 Nov 2023
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place has a lot to improve on, although the staff is very friendly.
The restaurant needs to have the items available on the menu. When a guest sits for dinner, he/she should not be told that some major items are not available! Whatever the food that was available was quite tasty and the cooks must be commended. They would not serve a pot of tea on room service! Early morning, there was no chance of having tea in the room.
Rooms are very spacious but the bed is not good. A new plush mattress will be great to have. Bathrooms were in very poor condition with mould growing in multiple places. Bathtub was chipped and the metal underneath was showing! Very limited linen was provided- just 2 bath towels only. There was no hot water in the shower. The windows in the room could not be locked-lucky I was on the 2nd floor! The interior must be re-done with decent furniture as the cushions are flat!
Public areas get dunked when it rains. Every morning the staff has to mop and get rid of a river of water in the center area. At the front, there is some cement barrier that needs to be removed. It is a major obstacle for cars entering the property. There is ample parking opposite the property.
L. Ananda
Stayed 3 nights in Nov 2023