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Reviews of Hotel Viktoria

4 out of 5
Hotel Viktoria
Worringer Str. 23, Cologne, NW

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 188 reviews" "
Rating 8 - Good. 91 out of 188 reviews" "
Rating 6 - Okay. 20 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Paulo

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from A.R. on 10 Apr 2024
Hoppla......, was stimmt nicht an Ihrem Aufenthalt. Lassen Sie uns das gerne wissen und wir können etwas dagegen tun!Herzlichst, Ihr Hotel Viktoria

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, room was very comfortable, staff were friendly and helpful. The only 2 things which could be better are the pillows and towels.
Stayed 5 nights in Apr 2023
Response from Hotel Viktoria on 2 May 2023
Thanks a lot for the wonderful rating. We are still working to satisfy all our guests and hope to reach it some time. Thank you also for your critic.Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Viktoria on 29 Jan 2020
Lieber Gast, vielen Dank für Ihre Zeit und ihr tolles Feedback. Lassen Sie uns bei Ihrem nächsten Aufenthalt doch gerne wissen was wir tun können um Sie von vollen 10 Punkten überzeugen zu dürfen. Viele liebe Grüße von ihrem Viktoria Team aus Köln!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old heritage building. Close to the river and a few minutes from the zoo and botanical garden. Just 20 minute walk to the city centre and cathedral. No bath tub in my room, room quite small but comfortable.
Stayed 3 nights in Nov 2019
Response from A. Rentrop on 18 Nov 2019
Thanks for your rating! Most of our guests need a shower not a bath tub, that's why we only have showers in the room. Best regards Hotel Viktoria Köln

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from A. Rentrop on 24 Oct 2019
Vielen lieben Dank für die Bewertung!

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from A. Rentrop on 22 Oct 2019
Wow! Thaks a lot for the rating!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Hotel Viktoria/A. Rentrop on 10 Oct 2019
Thanks a lot for the wonderful rating.

4/10 Poor

Fabrizio

Disliked: Property conditions & facilities, room comfort
Sleep in the cellar
The room was below street level. The window overlooks the parking lot, you could hear the cars coming and going. Very small room.Vicino ai bagni comuni. Per andare in camera bisogna attraversare il ristorante
Stayed 2 nights in Aug 2019
Response from A. Rentrop on 5 Sept 2019
Thanks for the rating. We have no Cellar-rooms, it was a standard double room, it is Souterrain and the room has a normal window which gos over the whole wall, so it is not dark. Unfortunately you were our last arrival, so that we could not change anything. You have to go through the breakfastroom, this is a difference to a restaurant, there a no people up from 11am and it is a really calm room. I hope we could show you again our wonderful historical hotel and remain with our best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had real character and is located in a decent location.
Stayed 2 nights in Jun 2019
Response from A. Rentrop on 27 Jun 2019
Vielen Dank für Ihre Bewertung. Wir freuen uns, das es Ihnen bei uns gefällt und freuen uns ebenso, dass wir Sie auch bald wieder bei uns begrüßen dürfen.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A total gem in historic old building in Cologne. Spotlessly clean, charming and helpful staff, fabulous breakfast buffet. Twenty-minute walk along the Rhine to the Cathedral. And we got lucky to have one of the limited parking spots! Highly recommended.
Stayed 2 nights in Apr 2019
Response from A.Rentrop on 24 Apr 2019
Thanks a lot for the wonderful rating! We hope to see you again in our hotel and wish you all the best! Warmest regards Hotel Viktoria

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from A. Rentrop on 30 Apr 2019
Vielen Dank für die Bewertung. was können wir für einen Punkt mehr noch besser machen?

10/10 Excellent

David, San Diego, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! The location is walkable to downtown and the train station and easy to find, just follow the river and it is off to your left. The breakfast is great as well and the staff are very friendly!!! The room is very comfortable as well!!!
Stayed 3 nights in Nov 2018
Response from Anja Rentrop on 20 Nov 2018
Thank you very much for your rating. We hope to see you again in our hotel assoon as possible. Kind regards Hotel Viktoria Köln

10/10 Excellent

Carron, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and lounge areas and our wonderful room overlooked the river. Hotel was in a quiet residential area and we appreciated their recommendations of local restaurants! Fabulous breakfast and very helpful staff.
Stayed 3 nights in Oct 2018
Response from Anja Rentrop on 23 Oct 2018
Thank you very much for such a wonderful rating. It makes us proud that our guests are satisfied with our service. We would appreciate to welcome you again in the hotel Viktoria soon. Best regards Hotel Viktoria

10/10 Excellent

Robert

Great location in Cologne
Good location and room was very comfortable
Stayed 3 nights in Sep 2018
Response from A. Rentrop on 12 Sept 2018
Thanks a lot for your rating! We hope to see you soon again in our hotel. best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from A. Rentrop on 25 Jun 2018
Thank you for your rating! What was not okay?

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and quiet hotel with friendly staff
I had a great stay! The staff was friendly and helpful in calling me a taxi. The booking went smoothly and my single room was the perfect size! On a quiet street so you can actually get some sleep in bustling Cologne!
Stayed 2 nights in Jun 2018
Response from Anja on 6 Jun 2018
Thanks a lot for your rating! We would be glad to welcome you again in our hotel. meanwhile we remain with our warmest regards Hotel Viktoria Köln

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort
cologne
Lovely hotel, close to old town. However we needed to upgrade as our allocated room was too small to spend more that 1 night in.
Response from A. Rentrop on 24 Apr 2018
Thanks so much for your rating. The first room was a standard double, I can understand that for a stay of one week you need a bigger one. I hope you enjoyed the stay. Warmes regards Hotel Viktoria

6/10 Okay

Theodis

Liked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

May-Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Hotel Victoria is a wonderful "music history" place to stay. Just 15 minutes walk from the Railwaystation and along the river Rhein it is easy to find by foot.
Stayed 1 night in Jul 2017
We thank you very much for your stay in our hotel, and we are glad that you enjoyed the time with us. Hope to welcome you again.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce hotel and a nice value
It's a nove place and a good location along the river promenade. It's only one mile to the central station, cathedral, etc. The room was clean, the breakfast was giod, and the staff were overall friendly (especially the ones who worked during breakfast). I would drfinitely recommend this place for families or solo travelers.
Stayed 1 night in Jul 2017
We are glad to hear, that you liked the stay in our hotel and that you would recommed us. We also will inform our breakfast ladies that you felt very well during your breakfast time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear guest, thanks a lot for the rating! What was wrong, because "only" 4 points. Maybe we can convince you next time! Best regards Hotel Viktoria Köln Anja Kemper

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and good breakfast
Fantastic time during my visit, strongly recommended.

10/10 Excellent

Colin, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close but not too close to centre
Excellent walk along Rhine to centre.splendid breakfast, staff professional and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

G James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ccmfi hotel.
Good comfortable hotel. Great breakfast.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short taxi ride to koelnmesse.
It was great, a quiet hotel, old world, in a location next to the river. A short taxi ride to koelnmesse.

8/10 Good

Beth, Manila

Liked: Cleanliness, property conditions & facilities, room comfort
Traditional, pleasant hotel on a quiet side street
This is a very clean, very pleasant hotel on a quiet side street a block from the Rhine. It shares a neighborhood with private homes and lots of creative agencies and commissions. It has a small pleasant lobby, a well-decorated breakfast room. If you have lots of luggage, be aware that although there is an elevator to get to it you must go up a set of stairs. There is no porter. The staff were ok. I don't agree with other effusive reviews that characterize them as super nice and attentive. From my point of view, the clerk could be described as intimidating and I observed her being short with Asian visitors. The breakfast spread was broad and appealingly laid out. Everything was fresh. The coffee was ample but weak.

8/10 Good

Catharine

Disliked: Cleanliness
Great location & I was lucky to get the last free parking space. Disappointed that the room had not been vacuumed - fingernail clippings on the floor from a previous guest! Otherwise nice, quiet area but close to the river. Wifi OK but could be stronger

10/10 Excellent

Don, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the Rhine River
Built originally as a museum for historic musical instruments, the conversion to a hotel thus incorporated a facility designed to have an aesthetically pleasing interior. Marble floors and elegant staircases make one feel is in a palace rather than a hotel. Located about a mile from the city center the hotel is in a very quiet residential quarter with numerous fine restaurants nearby. Breakfasts were a delight with a wide array of offerings. The room was most comfortable and immaculately clean.

8/10 Good

Mike, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky Hotel with Great Character
The hotel is a little off the beaten track in that it is a little way from the centre. The Dom is a 25 minute walk away, the metro is a 10 minute walk (and then 5 minutes to the Dom). It is literally on the river, though a claim of a 'river view' from our room would be generous. The hotel has no other eating or drinking facilities except for a good breakfast buffet, so if you want a cup of coffee, but one before you get back to the hotel. You do get a mini-bar. There is an offer of a sandwich via room service, but it didn’t look too encouraging. There is mention of a lounge and bar, though there was no sign of one! The room we had was small and neat, with plenty of wardrobe space and the bathroom was modern, clean and excellent, with a shower, but not a bath. The hotel has quite a history, which is explained all over the place and is a revered architectural gem. There is a leaflet recommending good restaurants within walking distance. The staff are efficient rather than particularly friendly.

10/10 Excellent

Derek, Ipswich Suffolk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execellent
Hotel location was just right.

8/10 Good

Elena, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room,quite area, near the river,
Very pleasant and freindly staff, good selections of breakfast, and good services..

8/10 Good

Matt, London

Liked: Cleanliness, staff & service
Comfortable Hotel short walk from centre
A very warm welcome awaits you at this hotel. The staff were very knowledgeable about the city and best places to visit. The hotel is a very clean and well maintained and rooms generously proportioned if a little dated.

8/10 Good

Geoff, Manchester England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Placed central Quiet hotel
One night stay but would stay longer in future, easy to find by car with some but limited car parking .Staff excellent ,helpful,friendly and personably. Hotel has no restaurant but close to river with a 15 min stroll into tourist centre with ample choice of dining and easy access to sights such as amazing cathedral

10/10 Excellent

Frankphil, South Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel within 1 mile of central Cologne.
Our first visit to Germany so we arranged airport collection through hotel. We found our driver and were driven in a deluxe cab through the rush-hour traffic to the hotel at a reasonable fare. Reception staff were very helpful and quickly checked us in and provided plenty of visitor information. The room was clean, warm, comfortable, and all facilities were first class. Plenty of storage in shelves and wardrobes, but no drawers for small items, and no tea/coffee tray. The hotel is within 100 Mtrs of the Rhine embankment. We were visiting the Christmas markets and the next day we walked to the Cathedral along the Rhine in under 20 minutes. We visited several markets over the two days of our stay, together with the cathedral, museums and shops. The weather was dull but dry the first day, but turned wet on the second so we bought a day rover ticket for the trams, very reasonable 12euro per day for up to 5 people, so we hopped on and off as required. There are a number of bars and restaurants nearby to suit various tastes. Overall we enjoyed our first visit to Cologne.

8/10 Good

David, League City

Liked: Cleanliness, staff & service, property conditions & facilities
Safe Haven In A Foreign Country
The hotel is situated in a very quiet part of Cologne. There was very little to no noise at night. Very nice breakfast buffet. Serveral nice restraunts within walking distance. It is about a 20 minute walk to the cathedral, although you can take the train. My room was very small, with a single bed for me to sleep on. The nightly rate was 50% of my allowable per diem, so the rooms were quite reasonable. Free parking on the street or behind hotel. Paid parking in their garage was available, but not required. I felt very safe during my stay.

8/10 Good

Dr.Champagne, Mill Valley, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Koln location, & relatively quiet
Nice place. I would return here. Pretty old building & well-equipped, sanitary room.

10/10 Excellent

Andy, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, calming and restful hotel.
A perfect location, near to amenities and direct transport links, but in a quiet, calming location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Aussie Travellers, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Lovely hotel in a great location, about a 10 minute stroll along the river to the city centre. Staff were extremely helpful and informative about local sightseeing.

10/10 Excellent

Rich, LBK Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place and Great Service
Not exactly int he center of town but a 5 min walk to the U. Fantastic breakfast..

2/10 Terrible

anzon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Old hotel

8/10 Good

Carson B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice Hotel. Clean and comfortable !!

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in very convenient location. Cleanliness was first rate. Staff polite and knowledgable. Excellent overall. The colonel

10/10 Excellent

Pierre

10/10 Excellent

Sara

Stayed 1 night in Dec 2023

10/10 Excellent

Swantje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Begrüßung war sehr freundlich, das Zimmer sauber und das Bett bequem. Leider gab es beim Frühstücksbuffet keine vegetarischen oder veganen Aufstriche (abgesehen von der Marmelade) und auch über mehr Gemüse hätte ich mich gefreut.
Stayed 1 night in Oct 2023
Response from Hotel Viktoria on 2 Nov 2023
Herzlichen Dank für die Bewertung.Wir nehmen uns die Kritik zu Herzen und prüfen, ob die Nachfrage nach veganen Aufstrichen zunimmt bzw. wie es von unseren Gästen angenommen wird. Danke für diesen Hinweis!

8/10 Good

Björn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Viktoria on 2 Nov 2023
Vielen Dank für Ihre Bewertung! Was können wir besser machen?

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Hotel Viktoria on 2 Nov 2023
Herzlichen Dank!

6/10 Okay

Chuanzhong

Liked: Cleanliness, staff & service
Die schlechte 4-Sterne Hotel, die ich benutzt habe.
Stayed 1 night in Sep 2023
Response from A. Rentrop on 4 Oct 2023
Sehr verehrter Gast,leider haben Sie sich uns gegenüber während Ihres Aufenthaltes nicht geäußert. Wir hätten gerne reagiert, können dies aber leider aufgrund der auch hier fehlenden Details nicht.Herzlichst, Ihr Hotel Viktoria