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Reviews of The Angel Hotel

3.5 out of 5
The Angel Hotel
21 Market Place, Coleford, England

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 146 reviews" "
Rating 8 - Good. 49 out of 146 reviews" "
Rating 6 - Okay. 24 out of 146 reviews" "
Rating 4 - Poor. 8 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Sam

Travelled with partner
Disliked: Amenities, property conditions & facilities
Arrived at just after 8 on a Friday night after a long drive to be told the kitchen had already closed, so we resorted to eating takeaway on the bed from a nearby restaurant. Bathroom was built into the room and so ventilation wasn't great. Considering we paid £20 more than a superior room at a nearby Hilton was, it wasn't worth the extra money. Location-wise it's great, parking situation wasn't clear so we opted for a P&D car park at a nearby train station Coleford itself is lovely, five minutes drive to Puzzlewood and Monmouth was only a bit further.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel that desperately needs a lift
Room was crumbling, desperately needs some investment. Good central location, nice staff.
Stayed 2 nights in Oct 2023

4/10 Poor

rob

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, ample size room, friendly folks running it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katherine

Stayed 1 night in Aug 2023

6/10 Okay

Susan

Travelled with partner
Rooms were dirty, breakfast was nice
Stayed 1 night in Aug 2023

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 3 nights in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the Angel are lovely hosts who were very friendly and made sure everything was as you wanted it. Lovely breakfast and evening meal.
Stayed 2 nights in Jul 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Stayed 2 nights in Jun 2023

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre Hotel
No car park. No WELCOME at all. It was as if we were bothering them to stay. Bedroom very clean and bed comfortable. Bathroom okay. Breakfast good. Value for money 7 out of 10. Won’t stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean good value and great breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

venugoplala S

Stayed 3 nights in Jun 2023

8/10 Good

Damian

Stayed 2 nights in Jun 2023

6/10 Okay

Ivor

Stayed 3 nights in May 2023

8/10 Good

Chun Wah

Stayed 1 night in Apr 2023

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very comfortable
Fabulous warm room with 4 poster bed. Breakfast superb and bar area very nice. Will certainly go back to the Angel on my next visit to Coleford.
Stayed 3 nights in Mar 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest Stay
Well what a little gem this place is. Its not a swanky hotel by any means but if your after an honest home made food and a decent nights sleep, then you are at the right place. The landlady and her partner, were very friendly and could not do more for you.
Stayed 1 night in Jan 2023

8/10 Good

robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
We were late arriving but they kept the kitchen ope for 15 mins extra so we could have evening meal. Lovely four poster bed in a nice bright room. Bar was closing early as not busy, but lovely little ale bar The Dog House opposite. Great beers! Lovely breakfast in morning.
Stayed 1 night in Nov 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wi-Fi, no one on reception - okay stay
The hotel room was clean, the bed was comfortable. No one was on reception, think the bar was manned. Wi-Fi did not let me log in at all.
Stayed 2 nights in Oct 2022

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Poor food
The room was large with a comfortable bed and the hotel was very pleasant. However breakfast was not good, had to fill in a sheet by 9pm the previous day for all items. Was not impressed by the food, bacon sandwich was very thick bread with very little bacon. Scrambled egg was overdone and sausage was not nice. Would be happy to stay here again BUT without breakfast.
Stayed 3 nights in Sep 2022

6/10 Okay

Albert

Liked: Staff & service
A@E
Staff very nice 😊,food was very good,room was all right.The down side was that at night it was very noisy in the street outside our window and bad language.
Stayed 2 nights in Jul 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bike trip
Very friendly great service comfortable room and great breakfast (apart from cheap sausages) evening meal was great to.
Stayed 2 nights in Jul 2022

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service
Room was comfortable and surprisingly quiet. Shower took a long time to drain, which inadvertently encouraged less water usage, and the bathroom door didn’t close properly, but these were minor inconveniences. Also, the car parking facilities are a bit misleading as there are none on site - there are disabled spaces across the road and a free car park around the corner, opposite the police station. Breakfast was good and, despite having to state our requirements the previous evening, staff were very accommodating of changes. There have been negative comments about the hotel on various sites, but these tend to relate to the bar and nightclub, neither of which we used, were physically separated from the hotel accommodation, and didn’t affect us at all.
Stayed 2 nights in Jul 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff, good breakfast
Stayed 1 night in Jul 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angel Hotel - Coleford
Very enjoyable stay Friendly staff Good breakfast
Stayed 3 nights in May 2022

6/10 Okay

Marc

Liked: Staff & service, room comfort
Stayed 1 night in May 2022

8/10 Good

JS

Stayed 1 night in May 2022

8/10 Good

Nik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming country town hotel. Plumbing interesting, we had the fiercest shower!
Stayed 1 night in Apr 2022

10/10 Excellent

Simon

Stayed 1 night in Apr 2022

6/10 Okay

Cleiton

Business traveller
Liked: Cleanliness, staff & service
Good but there’s a lot of room for improvements.
Friendly staff and good food. The room needs some repairs/refurbishment as the floor boards are really noisy. Breakfast starts at 8:00am with no takeaway option if you need it earlier.
Stayed 2 nights in Jan 2022

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Lovely room very comfortable bed shower head needed a good clean and shower screen needed replacing very freindlly staff and tasty breakfast although not much choice
Stayed 2 nights in Jan 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, attentive and impressive
We had a very pleasant stay at The Angel. The service of all staff was outstanding and attentive. We were attending a wedding at a nearby venue and the staff made a special effort for our rooms to be available in advance of the normal check in time. The property is clearly quite old with some lovely original features. Despite the age, the property was very clean throughout.
Stayed 1 night in Dec 2021

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy in Coleford
I've stayed at this hotel a number of times before and, as on this occasion, always found the welcome warm and the rooms comfortable. The room was tastefully decorated and the bed very comfortable. The shower was the winning feature being very powerful. A minor criticism is that the rooms are looking slightly tired but not enough to detract from my stay. The breakfast was excellent with a good range to choose from and freshly prepared to order.
Stayed 1 night in Nov 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful , lush breakfast to start the day ...
Stayed 1 night in Nov 2021

4/10 Poor

Neil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Great
No parking although states on sign at front of Hotel that there is. Breakfast not served until 8am so not much good for business travel. Grumpy when asked for a VAT receipt for evening meal. Clumps of hair on carpet in bedroom. TV remote not working. Single glazed tired windows in bedroom and on main street next to bus stop so very noisy. Not the cleanest of rooms as thick dust in places. Broken light shade. Stains on carpet and walls. Not good for the money in comparison to other places. Wouldn't stay again
Stayed 2 nights in Nov 2021

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, lovely rooms. Fabulous breakfast. Great staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Margaret and Bryn.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we will come again.
Very enjoyable stay .. Welcoming friendly atmosphere. covid 2021 restrictions carried out and explained simply and efficiently...Generous with requests for replacements for tea coffee and linen for our room. our room was large with a four posted bed ,plenty of cupboard and drawer space.
Stayed 3 nights in Sep 2021

8/10 Good

Penelope A

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and well-appointed and extremely clean. Very comfortable beds.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Not happy
Parkings was a short walk away and no way to unload luggage. Room was ok but toilet didn't flush properly. They couldn't move us or fix it until the mnext day we were left with a jug to pour water down. We were told tgst gge manager would contact us to discuss but didn't. As we had to pay when we arrived there was no one on reception when we left there was no discussion about any compensation .
Stayed 2 nights in Aug 2021

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room had loads of character, was spotless and the staff were awesome!
Stayed 1 night in Aug 2021

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020