I happy to see you enjoyed your stay here at the Royal Hotel. we look forward to seeing you again the next time you're in town :)

THank you for your review of our property. We do pride opurselves on keeping with the heritage look and feel of the hotel. Thank you

I do apologize that you did not enjoy your stay with us and yes the Comfort rooms are on the small side as it says on our website. We highly recommend looking up on our website and seeing if our larger rooms would be more to your liking on your next visit cause we would love to see you again so we can do our best and give you a better experience with us. We will take your feedback into consideration and we thank you for your review.

Thank you for posting your review. We are sorry to hear that your stay with us was not satisfactory. We would like to reach out to you to discuss what went wrong. Please contact us directly. Thank you.

We are sorry that your stay was not what you expected. Please let us know what happened so we can improve our service. Thank you.

Thank you for leaving a review of our hotel. We always want our guests to have a restful and peaceful stay with us, and if something isn't right, we strive to create a welcoming and memorable stay. Our experience with your room was minute, as there was a piece of furniture blocking the airflow that was causing your room to feel chilly. We have since rectified that situation and we do welcome you back to our hotel. Thank you.

Thank you for leaving a review of our hotel. We do hope that you enjoyed your stay with us. We always want our guests to feel that they made a good choice by staying with us. Thank you

Thank you for your review of our hotel property. We do appreciate all of our guests staying with us when they leave reviews, this is beneficial to us as we use these to anything that needs repairing or replacing. It looks like you had a great time with us and we encourage you to come back and see us again soon!

Thank you for leaving a review about our hotel property. We always endeavor to have our guests enjoy their stay with us. Regarding the issue with the breakfast service, it looks like you had booked your reservation after the service was discontinued. We have guest service staff onsite 24 hours a day if you had needed assistance with anything. Thank you.

Thank you for leaving a review of our hotel. As our furnishings are limited, we do not equip all of our rooms with refrigerators/microwaves. We do have a common room that guests can use for their needs if they need. We are staffed with Guest Services 24/7 and are available whenever anytime. Thank you

Thank you for posting your review of our hotel property. We appreciate the compliments that you gave us, however regarding the surroundings, we are not responsible for any of that activity. We are located in the middle of town and as such, any large city will have its vagrant/homeless population. If you like, feel free to contact our city hall and discuss anything pertaining to that issue. Thank you

Thank you for writing your review. We are always looking for ways to improve the guest experience at our hotel property. With your experience, we have supplied evidence to the local authorities. This would be the extent of our support in this matter. Our hotel property is in the middle of downtown, and as such there is always the risk of running into situations beyond our control. Thank you.

Thank you for posting your review of our hotel property. It seems that you didn't enjoy your stay with us. We are very committed to our guests having a wonderful experience while staying with us. If you could please take some time and reply to us directly to find out what went wrong so we can rectify it, Thank you

Thank you for posting a review of your recent stay. We always strive to have our guests feel welcome and for all of our guests to feel well rested and relaxed. We are always have hotel staff on site 24 hours a day if you feel you need anything or if you have any questions. Thank you.

Thank you for posting a review for our hotel property! We are glad that you had enjoyed your stay with us. We always strive to have our guests enjoy their stay to the fullest. Please come back and visit us again soon!

Thank you for leaving a review of our hotel property. We do appreciate all guest comments as it helps us improve in areas where needed. We do hope you will visit us again soon.

Thank you for posting a review of your recent stay with us. We appreciate all guest reviews as it helps us deal with any issues our guests may encounter during their stay. It looks like you enjoyed your stay with us. Please do visit us again soon.

Thank you for posting your review of the Royal Hotel. We always appreciate all feedback from our guests. Seems like there was an issue or two with your recent stay. Our goal is to make our guests always feel welcome and for them to have a relaxing stay. Thank you

Thank you for leaving a review for your stay with us. We are very sorry that you did not enjoy your stay with us. We did our best to help by moving you to a better room suited to what you were looking for than what you had originally booked.

Thank you for posting your review of our hotel property. It looks like you enjoyed your stay with us. We always want to provide our guests with the best experiences while they stay with us. Thank you.

Thank you for your review of our hotel property. It does seem that you really enjoyed your stay with us. We appreciate all guest reviews, which help us improve on anything that was missing or not right. Please come back to stay with us again soon!

Thank you or your review of the Royal Hotel. We do appreciate all who come and stay with us. There is always a certain charm of staying at a heritage building such as ours. Please come back again soon!

Thank you for your review of our hotel. Unfortunately we had an unexpected issue with the room that you had booked and we did not have any other space available for you that day. We tried on several occasions to find alternate accommodation for you, but there was none available in the city.

Thank you for posting your review of our hotel property. We are happy that you enjoyed your stay with us. We always want our guests to feel rested and relaxed during their visits with us. Please come back again soon!

Thank you for posting your review of our hotel. We appreciate the positive feedback! Obviously you had enjoyed your stay with us. Please come back and visit us again soon

Thank you for your review of the Royal Hotel. We strive to have our guests feel welcomed and relaxed during their stay. We are sincerely sorry your stay wasn't up to your expectations. We do appreciate your input as to the ceiling fan, as well will investigate and resolve this issue. As far as the bar noise, when you checked in we did inform that there was going to be live entertainment during your stay. and as for the motorcycles, unfortunately we cannot help with that, as we are located in the downtown area.Royal Hotel Management

Hello Dean,Thank you for your review of our hotel. It does seem that you had an excellent stay with us! Please come again soon to enjoy more of what we have to offer!

Thank you for your review of the Royal Hotel. We do appreciate all of our guests and strive to take care of every detail during their stay. It does look like you enjoyed your stay with us and encourage you to visit us again soon!

Thank you for your review of the Royal Hotel. It is always good to hear from our guests about their experiences when staying with us, as it helps us target any issues with whatever guest have that need looking after. Please come back and stay with us again soon!

THank you for your review of our hotel! We always make sure that our guests are well looked after and that they have a fantastic stay! Please come back soon!

Thank you for your review of the Royal Hotel. We do appreciate the comment about the eggs in the breakfast service we offer. We always try and satisfy every guest that walks in our doors. It does seem that you enjoyed your stay with us otherwise! Please come back again soon!

Thank you for your honest review. We sincerely apologize for the stay that you had experienced with us. We do have an onsite management team that helps with anything that you might encounter during a guests stay. All it takes is a direct phone call and we are able to help with any guest issues. Thank you.

Thank you for your review of our hotel. We strive to have all of our guests feel welcome and to help them enjoy their stay with us to the fullest. It does look like you enjoyed your stay. Please come visit us again soon.

Thank you for your review of the Royal Hotel. We always try to have our guests feel welcome and relaxed. Please come back and visit us again soon.

Thank you for your review of our hotel property. We are sorry that your stay with us was not what you expected. We do ask that our guests trade their used towels for new ones so that we can try to keep our towels fully stocked. We do encourage you to give us another try. Thank you

Thank you for giving us a review of your stay. We strive to have all of our guests experience a quiet and restful stay, and when that doesn't happen we are concerned. If there were any issues with the room, there was always the opportunity to contact us to see if we could have resolved the issue. Thank you

Hello Hakim. Thank you for your message, We do appreciate your review of our hotel property. With the concerns you had raised, our city water is indeed 100% safe to drink. Also, only certain rooms we have offer fridges and microwaves. It would have been beneficial for you to ask ahead for those amenities. Our AC system is a central air system, with feeds going to different wings of the hotel. We do offer very good floor fans to help you cool off if you need to. Thank you

Good Day, Unfortunately we are unable to read this review and it is anonymous. We strive to never miss any feedback as it helps us continuously improve our services. Please reach out to us to share your thoughts. We truly want to know how we could have made your stay better. Sincerely, The Royal Team

Hi Crystal, Thank you for taking the time to provide thorough feedback. We were unaware that there was an issue with the lamp and have since ordered a new one to replace the existing lamps. As for our front desk, it is staffed from 6:00 a.m. to 10:00 p.m. every day. Overnight we have over the phone customer service and Managers on site in case anything is needed for a guest in person. We are truly saddened to learn that your stay did not meet your expectations but are happy to share that we are in the process of renovating the property and updating all of the rooms. We sincerely hope you will give us another shot. Sincerely, The Royal Team

Hello Dwight,Thank you for your review of our hotel property. We do apologize for the issues that you experienced during your stay, and we would like to try and rectify the situation for you. Please if you can, contact us directly regarding this. Thank you

Dear Colin, Thank you for sharing your experience with us. We really appreciate the feedback and can't wait to host you again sometime. Sincerely, The Royal Team

Hi Sean, We are saddened to learn that you did not have a pleasant stay. We have centralized air conditioning through forced air vents in each room which you can control with your thermostat. They are not individual units. It would be a huge help to us to learn more about the issue you encountered so we can better understand the problem and make sure no future guests have the same experience. Please send us a message with more details if you are able. It would be greatly appreciated. Thank you!Sincerely, The Royal Team

Thank you for your review of our hotel property. It is obvious that you enjoyed your stay with us, We do hope that you received a restful and peaceful sleep. We trust that we will see you again soon!

Hello Hugh,Thank you for the great review! Obviously it looks like you enjoyed your stay! We love it when our guests feel at home and taken care of at our hotel! Please come back and visit us again soon!

Hello Shannon,Thank you for your honest review of our hotel. It looks like you enjoyed your stay. In regards to the transient people, yes this is a city issue that they are dealing with on a daily basis, as is everywhere else unfortunately. That being said, we are glad you chose to stay with us and we do hope that you will come visit us again soon. Thank you.

Hello Jim,Thank you for your kind words! We like to think of ourselves as place that is different, yet has luxuries of home, a place of years gone by. We strive to make all of our guests feel welcome and have them experience a very pleasant stay. Thank you.

Dear Maria, It was a pleasure hosting you again. We are overjoyed you were pleased with your most recent stay and always chose to stay with us whenever you're in town. See you next time!Sincerely, The Royal Team

Thank you for your feedback. It helps us improve on what we need to do to keep our guests happy. It does seem that you enjoyed your stay with us. We thank you for choosing to stay with us and we hope to see you again soonRoyal Hotel Management

Hi Amanda, We are saddened to learn your recent stay with us did not meet your expectations. We do not have elevators as our heritage building was constructed before lifts were invented. We have fixed the issue you experienced with your smart tv. We do have dining however, The Tokyo Grill is open Monday to Saturday from 11:30 a.m. to 9:00 p.m. and Whiskey Richard's our Bar & Lounge is open Thursdays, Fridays and Saturdays from 4:00 p.m. to midnight with more hours coming soon. Not all of our rooms are equipped with Fridge and Microwave but they can be made available upon request. The fact that your inquiry was not handled this way is definitely a training opportunity for some of our newer team members. We hope that you will give us another chance next time you're in our neck of the woods as we are certain we can turn your impression of us around. Sincerely,The Royal Team

Hello Jennifer,Thank you for your wonderful review! We try to make our guests feel at home when they reserve a room at our property. It looks like you enjoyed your time with us and we would invite you to stay with us again soon!Royal Hotel Management